Entry Level Lockbox Specialist Jobs (NOW HIRING)

We are looking for an Accounts Receivable Specialist to support daily payment and refund-related operations for a financial services organization in Amelia, Ohio. This Long-term Contract position is well suited for an entry-level candidate who is comfortable working with financial records, investigating account activity, and handling administrative payment tasks. The role will contribute to accurate receivables processing by reviewing refunds, applying incoming funds, and helping resolve payment discrepancies using Excel and Guidewire.
Responsibilities:
• Examine refund requests and account balances to determine the reason credits were created and identify any payment discrepancies.
• Process direct-bill policy transactions by updating payment information and maintaining accurate receivables records.
• Receive and post incoming payments from lockbox activity and office mail while ensuring funds are applied correctly.
• Research suspense items and unresolved cash entries to help clear outstanding balances in a timely manner.
• Review potentially misapplied payments and take appropriate steps to correct customer account activity.
• Handle mail-related payment documentation and organize supporting records for efficient account processing.
• Use Excel and Guidewire to track transactions, review account details, and support day-to-day accounts receivable activities.• Experience with accounts receivable, cash application, billing, or related accounting support functions.
• Ability to investigate payment issues, including refunds, unapplied cash, and posting discrepancies.
• Working knowledge of Excel for reviewing data, tracking transactions, and organizing financial information.
• Familiarity with Guidewire or the ability to learn financial systems quickly.
• Strong attention to detail when processing payments and validating account activity.
• Background in accounting, banking, or another environment involving payment reconciliation is preferred.
• Effective organizational and communication skills to manage incoming payment activity and related documentation.