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Entry Level Linux Help Desk Jobs in Maryland (NOW HIRING)

Shadow Objects

Help Desk Specialist I

Patuxent River, MD · On-site

$15.25 - $17/hr

ShadowObjects, LLC is currently seeking candidates for the position of Help Desk Specialist I ... Mac, Linux, iOS, Android, etc.), as well as experience in various techniques, requirements and ...

PlanIT Group LLC

Help Desk Administrator

Annapolis, MD · On-site

This is an entry level position. Additional Information PlanIT Group, LLC is an Equal Opportunity/Affirmative Action (M/F/D/V) Employer. All your information will be kept confidential according to ...

Forbright Bank

Service Desk Technician

Chevy Chase, MD · Hybrid

$70K - $77K/yr

Provide help desk support including ticket management * Primary resource for desktop and ... (entry level qualifications) to $77,000 (highly experienced). POSITION REQUIREMENTS: We are ...

Forbright Bank

Service Desk Technician

Chevy Chase, MD · On-site

$70K - $77K/yr

Provide help desk support including ticket management * Primary resource for desktop and ... (entry level qualifications) to $77,000 (highly experienced). POSITION REQUIREMENTS: We are ...

Forbright Bank

Service Desk Technician

Chevy Chase, MD · Hybrid

$70K - $77K/yr

Provide help desk support including ticket management * Primary resource for desktop and ... (entry level qualifications) to $77,000 (highly experienced). POSITION REQUIREMENTS: We are ...

SW Complete

System Administrator

Columbia, MD · On-site

Provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and ... One (1) year experience in Linux, Unix, Windows or Cisco OS operating system * Two (2) years ...

Synergy ECP LLC

System Administrator

Columbia, MD

Provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and ... One (1) year experience in Linux, Unix, Windows or Cisco OS operating system * Two (2) years ...

Quantum Space

Tier 2 IT Helpdesk Technician

Rockville, MD · On-site

$29 - $40/hr

In this role, you will work closely with our Service Desk to resolve escalated issues, maintain end ... Support patching, updates, and configuration changes across Windows, macOS, and Linux endpoints.

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Entry Level Linux Help Desk information

What is the difference between Entry Level Linux Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Linux Help DeskEntry Level Network Support Specialist
CertificationsLinux+, CompTIA A+CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desk, support tickets, remote troubleshootingNetwork troubleshooting, hardware setup, on-site/remote support
Industry UsageIT support, tech companies, hosting providersTelecommunications, enterprise networks, ISPs

Entry Level Linux Help Desk roles focus on supporting Linux-based systems, troubleshooting user issues, and maintaining server environments. In contrast, Entry Level Network Support Specialists handle network infrastructure, configure routers/switches, and resolve connectivity problems. Both roles require foundational certifications and are common entry points into IT support careers, but they emphasize different technical skills and work environments.

What cities in Maryland are hiring for Entry Level Linux Help Desk jobs?

Cities in Maryland with the most Entry Level Linux Help Desk job openings:

Entry Level Linux Help Desk jobs near you

Help Desk Specialist I

Shadow Objects

Patuxent River, MD • On-site

$15.25 - $17/hr

Full-time

Re-posted 3 days ago

Job description

 

ShadowObjects, LLC is currently seeking candidates for the position of Help Desk Specialist I.


Position is onsite with possible hybrid option. 


JOB DUTIES/RESPONSIBILITIES: 

- Answering and remediating trouble calls during business hours for approximately 30 resident students, 53 ISG faculty and staff and 25 support contractors. 

-Answering all Tier 1 calls, create and remediate Tier 1 tickets, escalate issues to Tier 2 as appropriate and remediate all Tier 2 escalations. 

-Experience with generating help desk tickets in the NPS Ivanti Service Desk system.

- Support technologies including computer hardware and software, computer assisted information retrieval, data communication networks, local area networks and technology interfaces. 

-Determine if equipment is covered by warranty or maintenance contract and process accordingly. 

-Remove and replace defective hardware components. Perform all upgrade of hardware to include memory, fixed storage, and installation of network interface cards (NIC). 

-Troubleshoot and resolve conflicts between ISG operating requirements and NPS/DSCA software, systems, applications, hardware/devices, and operating systems. 

-Keep customers informed on request status and progress. Perform trend analysis on common and recurring issues. 

-Ensure the integrity and availability of all ISG computer and mobile computing systems by patching and updating ISG network connected systems. 

-Monitor, maintain and service ISG Local Area Network (LAN) and ensure access to LAN by ISG faculty and staff. 

-Update and maintain Operating System and application software at least monthly and whenever critical security updates are available.


REQUIREMENTS: 

  • At least one year experience installing, operating, maintaining and troubleshooting various computer operating systems (Windows, Mac, Linux, iOS, Android, etc.), as well as experience in various techniques, requirements and methods, including systems management software concepts and functions in order to install, maintain, and repair computer hardware and software.
  • All support personnel must possess “CompTIA Security+” or other acceptable cybersecurity workforce certifications as required in DoD 5270 at the IAT-2 level -or- obtain certification within 12 months of being assigned to the contract.

SECURITY CLEARANCE REQUIREMENT: 

Currently holds a T3 DoD SECRET clearance is required. Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information.