ZipRecruiter

Log In

2

Entry Level Itil Jobs in Texas (NOW HIRING)

Navtech, Inc.

Sr Service Desk Representative

Dallas, TX · On-site

Required: Entry-level experience; developing skills and knowledge in ITIL methodology Licensing or Certification: * Preferred: ITIL Foundations Certification Physical Abilities: * Ability to perform ...

Sky Systems, Inc. (SkySys)

AV Technician - Austin

Austin, TX · On-site

$20 - $25.50/hr

... • Entry-level certifications (CompTIA A+, ITIL Foundation, basic AV training). • Audio Visual Support • Basic understanding of networking and TCPIP • Basic understanding of fiber, copper ...

TEKsystems

Desktop Support Technician

Dallas, TX · On-site

$17 - $20/hr

Description The Support Systems Tech is an entry-level contributor responsible for resolving ... Certifications such as CompTIA A+, Network+, ITIL Foundation, HDI Support Center Analyst, MCP, CCNA ...

Posted today

TEKsystems

Desktop Support Technician

Dallas, TX

$17 - $20/hr

Description The Support Systems Tech is an entry-level contributor responsible for resolving ... Network+, ITIL Foundation, HDI Support Center Analyst, MCP, CCNA, or CCNP are a plus Job Type ...

New

All JobsItil JobsEntry Level Itil JobsEntry Level Itil Jobs in Texas

Entry Level Itil information

See Texas salary details

$10

$24

$44

How much do entry level itil jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level itil in Texas is $24.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $28.65 per hour, depending on experience, location, and employer.

What is an entry level ITIL job?

Entry Level ITIL jobs are positions designed for individuals who are new to IT Service Management and have foundational knowledge of the ITIL framework. These roles typically involve supporting IT processes like incident management, service requests, or change management under supervision. Entry level ITIL professionals often work as IT support analysts, junior service desk technicians, or IT coordinators, helping ensure IT services run smoothly and efficiently. Having an ITIL Foundation certification is usually recommended or required for these roles.

What skills and qualifications are needed to thrive as an entry level ITIL professional?

To thrive as an Entry Level ITIL professional, you need a foundational understanding of IT service management principles, often supported by an ITIL Foundation certification and basic IT knowledge. Familiarity with ITSM tools like ServiceNow or BMC Remedy and experience with ticketing systems are typically important. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this role. These skills ensure efficient service delivery, enable smooth incident resolution, and support alignment between IT services and business needs.

What are common challenges faced by entry level ITIL professionals, and how can they overcome them?

Entry-level ITIL professionals often face challenges such as adapting to structured IT service management processes, understanding ITIL terminology, and coordinating with multiple teams. It can also be challenging to prioritize tasks in fast-paced environments where service disruptions may occur. To overcome these challenges, new professionals should actively seek mentorship from experienced colleagues, leverage available ITIL documentation and training resources, and participate in regular team meetings to build a strong understanding of workflows and communication channels.

What is the difference between Entry Level Itil vs Service Desk Analyst?

AspectEntry Level ItilService Desk Analyst
CertificationsITIL FoundationITIL Foundation often preferred, but not mandatory
Work EnvironmentIT service management teams, IT departmentsHelp desks, IT support centers
Industry UsageIT service management, IT consultingIT support, customer service
Common Search IntentUnderstanding ITIL processes, entry-level roles in ITSMIT support roles, troubleshooting

Entry Level Itil roles focus on understanding IT service management frameworks and processes, often requiring ITIL Foundation certification. Service Desk Analysts handle user support and troubleshooting, sometimes with similar certifications. While both roles operate within IT support environments, Entry Level Itil positions emphasize process knowledge, whereas Service Desk Analysts focus on direct user assistance.

What are the most commonly searched types of Itil jobs in Texas?

The most popular types of Itil jobs in Texas are:

What job categories do people searching Entry Level Itil jobs in Texas look for?

The top searched job categories for Entry Level Itil jobs in Texas are:

What cities in Texas are hiring for Entry Level Itil jobs?

Cities in Texas with the most Entry Level Itil job openings:

Entry Level Itil jobs near you
Infographic showing various Entry Level Itil job openings in Texas as of August 2026, with employment types broken down into 89% Full Time, 2% Part Time, and 9% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $50,906 per year, or $24.5 per hour.

NOC Analyst - Dallas, TX (Onsite)

Staffingine LLC

Dallas, TX • On-site

Contractor

Re-posted 29 days ago

Job description

Job Title: NOC Analyst
Job Location: Dallas, TX
Job Type: Contract

Video interview + F2F interview

Job Description:

Qualifications
• High school diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
• 0–2 years of experience in a NOC, help desk, IT operations, or technical support environment (entry-level candidates welcome).
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, routing/switching).
• Familiarity with ITIL fundamentals and incident management processes.
• Experience or exposure to monitoring tools such as Datadog, SolarWinds, Nagios, or similar platforms.
• Experience working with ticketing systems such as ServiceNow.
• Strong communication skills — able to document and convey incident details to both technical and non-technical stakeholders.
• Ability to work in a fast-paced environment, manage multiple priorities, and remain composed under pressure.
• Willingness to work rotating shifts, weekends, and holidays as required for 24x7 operations coverage.
•
• Preferred:
• 1+ years of NOC, IT operations, or infrastructure monitoring experience in a financial services or enterprise environment.
• Experience with Datadog monitoring, dashboards, and alert configuration.
• Hands-on experience with ServiceNow incident, event, and knowledge management modules.
• ITIL v3 or v4 certification (or actively pursuing).
• Experience with runbook creation, KB article management, or standard operating procedure (SOP) documentation.
• Understanding of application monitoring, log analysis, and basic scripting (PowerShell, Python, or Bash).
• CompTIA Network+, CompTIA Security+, or equivalent certification.