This is an entry-level networking position that provides an excellent opportunity for candidates ... Familiarity with ITIL or IT service management concepts. Key Skills * Network Monitoring * Incident ...
This is an entry-level networking position that provides an excellent opportunity for candidates ... Familiarity with ITIL or IT service management concepts. Key Skills * Network Monitoring * Incident ...
Entry Level Itil information
See Indiana salary details
$10.98 - $14.08
3% of jobs
$14.08 - $17.18
17% of jobs
$17.95 is the 25th percentile. Wages below this are outliers.
$17.18 - $20.27
19% of jobs
The median wage is $22.66 / hr.
$20.27 - $23.37
14% of jobs
$23.37 - $26.47
13% of jobs
$28.23 is the 75th percentile. Wages above this are outliers.
$26.47 - $29.57
16% of jobs
$29.57 - $32.67
9% of jobs
$32.67 - $35.77
5% of jobs
$35.77 - $38.87
2% of jobs
$38.87 - $41.96
1% of jobs
$41.96 - $45.06
1% of jobs
$10
$24
$45
How much do entry level itil jobs pay per hour?
As of Aug 16, 2026, the average hourly pay for entry level itil in Indiana is $25.00, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $29.28 per hour, depending on experience, location, and employer.
What is the difference between Entry Level Itil vs Service Desk Analyst?
| Aspect | Entry Level Itil | Service Desk Analyst |
|---|---|---|
| Certifications | ITIL Foundation | ITIL Foundation often preferred, but not mandatory |
| Work Environment | IT service management teams, IT departments | Help desks, IT support centers |
| Industry Usage | IT service management, IT consulting | IT support, customer service |
| Common Search Intent | Understanding ITIL processes, entry-level roles in ITSM | IT support roles, troubleshooting |
Entry Level Itil roles focus on understanding IT service management frameworks and processes, often requiring ITIL Foundation certification. Service Desk Analysts handle user support and troubleshooting, sometimes with similar certifications. While both roles operate within IT support environments, Entry Level Itil positions emphasize process knowledge, whereas Service Desk Analysts focus on direct user assistance.
What is an entry level ITIL job?
Entry Level ITIL jobs are positions designed for individuals who are new to IT Service Management and have foundational knowledge of the ITIL framework. These roles typically involve supporting IT processes like incident management, service requests, or change management under supervision. Entry level ITIL professionals often work as IT support analysts, junior service desk technicians, or IT coordinators, helping ensure IT services run smoothly and efficiently. Having an ITIL Foundation certification is usually recommended or required for these roles.
What are common challenges faced by entry level ITIL professionals, and how can they overcome them?
Entry-level ITIL professionals often face challenges such as adapting to structured IT service management processes, understanding ITIL terminology, and coordinating with multiple teams. It can also be challenging to prioritize tasks in fast-paced environments where service disruptions may occur. To overcome these challenges, new professionals should actively seek mentorship from experienced colleagues, leverage available ITIL documentation and training resources, and participate in regular team meetings to build a strong understanding of workflows and communication channels.
What is the salary of entry level ITIL employee?
An entry-level ITIL professional typically earns between $50,000 and $70,000 annually, depending on location, industry, and certifications such as ITIL Foundation. Salaries may increase with experience and additional certifications in IT service management tools and processes.
What skills and qualifications are needed to thrive as an entry level ITIL professional?
To thrive as an Entry Level ITIL professional, you need a foundational understanding of IT service management principles, often supported by an ITIL Foundation certification and basic IT knowledge. Familiarity with ITSM tools like ServiceNow or BMC Remedy and experience with ticketing systems are typically important. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this role. These skills ensure efficient service delivery, enable smooth incident resolution, and support alignment between IT services and business needs.
What are the most commonly searched types of Itil jobs in Indiana?
The most popular types of Itil jobs in Indiana are:
What job categories do people searching Entry Level Itil jobs in Indiana look for?
The top searched job categories for Entry Level Itil jobs in Indiana are:
InComm Payments rating
8.5
Based on 5 frontline employees who took The Breakroom Quiz
6th of 21 rated payment service providers
Job description
Overview
About This Opportunity
Responsibilities
Qualifications
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
About This Opportunity
InComm is seeking a Network NOC Engineer I to join our Network Operations Center (NOC). This is an entry-level networking position that provides an excellent opportunity for candidates looking to build a career in Network Operations and Engineering. The successful candidate will monitor network and infrastructure services, perform initial troubleshooting, manage incident tickets, and collaborate with senior engineers to ensure the availability and reliability of critical business systems.
About the Network Operations Center (NOC)
The Network Operations Center serves as the front line of Network Engineering and is responsible for monitoring network health, responding to alerts, managing incidents, and assisting with routine operational requests. The team provides 24x7 operational support for InComm's network infrastructure and services.
Responsibilities
- Monitor enterprise network and infrastructure systems using approved monitoring tools.
- Identify, investigate, and respond to network alerts and events.
- Perform first-level troubleshooting of network and connectivity issues.
- Create, update, and maintain incident tickets throughout the incident lifecycle.
- Escalate complex issues to senior engineering teams following established procedures.
- Maintain accurate operational documentation, runbooks, and knowledge base articles.
- Communicate effectively with internal teams, customers, and vendors during incidents.
- Participate in shift handoffs and operational reviews.
- Support continuous improvement efforts within the NOC.
- Perform other duties as assigned.
Schedule
- Sunday through Thursday
- 10:00 PM ET to 7:00 AM ET
- Shift differential applicable
Qualifications
Required Qualifications
- 0-3 years of experience in a NOC, Help Desk, IT Operations, Technical Support, or related technical role.
- Associate's or Bachelor's degree in Information Technology, Computer Science, CIS, MIS, or equivalent practical experience.
- Basic understanding of:
- TCP/IP
- DNS
- DHCP
- Routing and Switching Fundamentals
- VLANs
- VPN Concepts
- Strong troubleshooting and analytical skills.
- Strong written and verbal communication skills.
- Ability to work effectively in a fast-paced operational environment.
- Ability to work the assigned overnight schedule.
- Must be available for the 10:00 PM ET to 7:00 AM ET Sunday - Thursday shift.
Preferred Qualifications
- CompTIA Network+, CCNA, or equivalent networking education/certification.
- Experience working with ticketing and incident management systems.
- Exposure to Cisco networking technologies.
- Exposure to network monitoring platforms and diagnostic tools.
- Basic understanding of firewalls, routing, switching, load balancing, or wireless networking technologies.
- Familiarity with ITIL or IT service management concepts.
Key Skills
- Network Monitoring
- Incident Management
- Alert Triage
- TCP/IP Fundamentals
- DNS & DHCP Troubleshooting
- Routing & Switching Fundamentals
- Documentation & Runbooks
- Problem Solving
- Communication
- Team Collaboration
- Customer Service
- Continuous Learning
InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
#LI-TL1
Qualifications:
Required Qualifications
- 0-3 years of experience in a NOC, Help Desk, IT Operations, Technical Support, or related technical role.
- Associate's or Bachelor's degree in Information Technology, Computer Science, CIS, MIS, or equivalent practical experience.
- Basic understanding of:
- TCP/IP
- DNS
- DHCP
- Routing and Switching Fundamentals
- VLANs
- VPN Concepts
- Strong troubleshooting and analytical skills.
- Strong written and verbal communication skills.
- Ability to work effectively in a fast-paced operational environment.
- Ability to work the assigned overnight schedule.
- Must be available for the 10:00 PM ET to 7:00 AM ET Sunday - Thursday shift.
Preferred Qualifications
- CompTIA Network+, CCNA, or equivalent networking education/certification.
- Experience working with ticketing and incident management systems.
- Exposure to Cisco networking technologies.
- Exposure to network monitoring platforms and diagnostic tools.
- Basic understanding of firewalls, routing, switching, load balancing, or wireless networking technologies.
- Familiarity with ITIL or IT service management concepts.
Key Skills
- Network Monitoring
- Incident Management
- Alert Triage
- TCP/IP Fundamentals
- DNS & DHCP Troubleshooting
- Routing & Switching Fundamentals
- Documentation & Runbooks
- Problem Solving
- Communication
- Team Collaboration
- Customer Service
- Continuous Learning
InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
#LI-TL1
Education:UNAVAILABLEEmployment Type: FULL_TIME
About InComm Payments
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Atlanta, GA, US
Year founded
1992