ZipRecruiter

Log In

2

Entry Level It Jobs in Springfield, MA (NOW HIRING)

Paragus IT

Entry-Level Support Technician

Hadley, MA · On-site

Paragus IT is the largest outsourced vendor in the Pioneer Valley, aspiring to serve 1000 customers ... Required : • Entry-level IT experience • Demonstrated ability to communicate, present and ...

Manufacturing Inc

IT Helpdesk Technician

Agawam, MA

$20/hr

Skills/Qualifications: * Entry-level IT knowledge and a willingness to learn. * Excellent customer service and communication skills. * Basic understanding of computer hardware and software. * Ability ...

TEKsystems

Entry Level Sales

Hartford, CT

$25 - $30/hr

Entry-Level Sales Representative (Account Manager - AV Industry) We're looking for a motivated ... it. What You'll Be Doing * Prospect and generate new business through outreach, networking, and ...

TEKsystems

Entry Level Sales

Hartford, CT

$25 - $30/hr

Entry-Level Sales Representative (Account Manager - AV Industry) We're looking for a motivated ... it. What You'll Be Doing * Prospect and generate new business through outreach, networking, and ...

Salas O'Brien

Entry-level Civil Engineer

Bloomfield, CT · On-site

$75K - $80K/yr

It also means that each member of our team has truly limitless potential to build a unique, meaningful, and high-impact career-and they'll receive great total rewards along the way. About Us: Founded ...

Aerotek

Entry Level Assembler

South Deerfield, MA

$19.75/hr

Job Title: Entry Level Assembler In this role, assemblers will work from a material list to gather ... Insert foam into the product, package it, and prepare it for shipment. * Rotate between different ...

Trilon

Entry-Level Transportation Engineer

Springfield, MA · Hybrid

$77K - $102K/yr

That's what it takes to work at Fuss & O'Neill - because that's what we do for the communities in ... We are currently seeking an Entry-Level Transportation Engineer to join our growing Transportation ...

next page

Showing results 1-20

All JobsEntry Level It JobsEntry Level It Jobs in Springfield, MA

Entry Level It information

See Springfield, MA salary details

$11

$18

$25

How much do entry level it jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for entry level it in Springfield, MA is $18.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.85 and $20.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Entry Level It position, and why are they important?

To thrive as an Entry Level IT professional, you need a solid understanding of computer hardware, software troubleshooting, basic networking, and often a degree in information technology or a related field. Familiarity with operating systems (Windows, MacOS, Linux), ticketing systems, and sometimes certifications like CompTIA A+ or Microsoft Certified Fundamentals are commonly expected. Attention to detail, effective communication, and a strong willingness to learn help you excel in this role. These skills are vital for resolving technical issues efficiently and supporting smooth day-to-day operations within organizations.

What is an Entry Level IT job?

An Entry Level IT job is a starting position in the information technology field, typically requiring basic technical skills and knowledge. These roles may include IT support, help desk technician, junior developer, or network administrator. Responsibilities often involve troubleshooting technical issues, setting up hardware and software, and assisting with system maintenance. Employers may require a degree in IT or related fields, certifications, or relevant experience. Entry-level IT roles provide foundational experience and career growth opportunities in the tech industry.

What are typical daily responsibilities for an Entry Level IT team member?

As an Entry Level IT professional, your daily responsibilities often include troubleshooting user issues, performing routine system maintenance, setting up hardware or software, and responding to help desk tickets. You may assist with onboarding new employees by preparing workstations, handle password resets, and follow up on common technical problems under the supervision of more experienced staff. Collaboration with other IT team members and clear communication with non-technical users are important parts of the job. These tasks help keep technology running smoothly and allow you to build your technical skills early in your IT career.

What is the most entry level job in IT?

An entry-level IT job typically refers to roles such as help desk technician, IT support specialist, or computer support technician. These positions often require basic technical skills, knowledge of operating systems, and customer service abilities, and may involve certifications like CompTIA A+.
What are the most commonly searched types of It jobs in Springfield, MA? The most popular types of It jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Entry Level It jobs? Cities near Springfield, MA with the most Entry Level It job openings:
Entry Level It jobs near you
Infographic showing various Entry Level It job openings in Springfield, MA as of June 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,809 per year, or $18.2 per hour.
Entry-Level Support Technician

Entry-Level Support Technician

Paragus IT

Hadley, MA • On-site

Full-time

Posted 7 days ago

Job description

Job Summary:
Paragus IT is the largest outsourced vendor in the Pioneer Valley, aspiring to serve 1000 customers across the country. They are seeking an eager individual to join their team as a Rapid Response Agent, acting as the first point of contact for customer intake and assisting with entry-level IT tasks.
Responsibilities:
• Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at hand
• Create the cases for the incoming customer issues
• Assist customers with pre-documented entry-level tasks, such as password resets and other quick fixes
• Escalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes
Qualifications:
Required:
• Entry-level IT experience
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Ability to swat away a nerf dart while troubleshooting an issue
• Excellent listening, verbal, and written communications skills
• Ability to work independently to prioritize your efforts and manage your time effectively
• Exceptional customer service and de-escalation skills
• Work experience in a customer service job (call center is a plus!)
Company:
We’ve been doing this work since 1999 under the names Vertical Horizons, Valley ComputerWorks and, now, as Paragus (we’re sticking with this one). Founded in 1999, the company is headquartered in Hadley, USA, with a team of 11-50 employees. The company is currently Early Stage.

Apply