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Entry Level It Tech Jobs in Madison, WI (NOW HIRING)

The IT Service Desk Specialist is a key member of the Renuity Service Desk team, responsible for delivering entry-level to intermediate-level support to end users across the enterprise. This role is ...

The IT Service Desk Specialist is a key member of the Renuity Service Desk team, responsible for delivering entry-level to intermediate-level support to end users across the enterprise. This role is ...

You collaborate well, especially when someone has a system they like and just needs a partner to run with it. Tech-savviness is a genuine plus. You are steady, warm, and someone a busy family can ...

You collaborate well, especially when someone has a system they like and just needs a partner to run with it. Tech-savviness is a genuine plus. You are steady, warm, and someone a busy family can ...

Web Developer - Entry Level

Madison, WI · On-site +1

$55K - $70K/yr

... their technology goals. Visit our website at www.hardindd.com and apply to join the Hardin Team ... All your information will be kept confidential according to EEO guidelines.

Entry-Level Lube Tech

Middleton, WI · On-site

$14.50 - $19.75/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Entry-Level Lube Tech

Madison, WI · On-site

$14 - $19.50/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Entry-Level Lube Tech

Madison, WI · On-site

$14 - $19.50/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Entry-Level Lube Tech

Janesville, WI · On-site

$12.50 - $17.25/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Entry-Level Lube Tech

Madison, WI · On-site

$14 - $19.50/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Entry-Level Lube Tech

Stoughton, WI · On-site

$13.50 - $18.50/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Entry-Level Lube Tech

Sun Prairie, WI · On-site

$13.50 - $18.75/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Entry-Level Lube Tech

Madison, WI · On-site

$14 - $19.50/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Intern Audit Winter 2028

Madison, WI · On-site

$14.75 - $19.50/hr

You will work on client engagements like those assigned to our entry-level associates, gaining ... information, disability, protected veteran status, gender identity, or other protected ...

Intern Audit Winter 2028

Madison, WI

$14.75 - $19.50/hr

You will work on client engagements like those assigned to our entry-level associates, gaining ... information, disability, protected veteran status, gender identity, or other protected ...

Intern Audit Summer 2028

Madison, WI · On-site

$14.75 - $19.50/hr

You will work on client engagements like those assigned to our entry-level associates, gaining ... information, disability, protected veteran status, gender identity, or other protected ...

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Showing results 1-20

Entry Level It Tech information

See Madison, WI salary details

$13

$24

$50

How much do entry level it tech jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level it tech in Madison, WI is $24.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $26.15 per hour, depending on experience, location, and employer.

What is an entry level IT tech?

Entry level IT techs are professionals who provide basic technical support and troubleshooting for computer systems, software, and hardware. They typically assist users with common technical issues, set up equipment, and maintain networks under supervision. These roles are ideal for people just starting their careers in information technology and often require foundational knowledge in computers and networking, which can be obtained through certifications or relevant coursework.

What are the key skills and qualifications needed to thrive as an entry level IT tech?

To thrive as an Entry Level IT Tech, you need a foundational understanding of computer hardware, software troubleshooting, basic networking, and often a relevant associate degree or IT certification such as CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you stand out in this role. These skills and qualities are crucial for efficiently resolving technical issues, supporting end users, and contributing to reliable IT operations.

What are some common challenges faced by entry level IT techs during their first year on the job?

Entry-level IT techs often encounter challenges such as troubleshooting unfamiliar hardware or software, prioritizing multiple support requests, and adapting to rapidly changing technology environments. They may also need to develop effective communication skills to assist non-technical users and collaborate with more experienced team members. Overcoming these challenges typically leads to increased confidence, technical competence, and prepares them for more advanced responsibilities within the IT field.

Do entry-level IT tech jobs still exist?

Yes, entry-level IT technician jobs continue to be available as organizations need support for hardware, software, and network issues. These roles often require basic knowledge of operating systems, troubleshooting skills, and certifications like CompTIA A+ and are common in various industries including healthcare, education, and business environments.

How to get an entry level IT tech job with no experience?

Entry level IT tech positions often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances of securing an entry-level role without prior work experience.

What is the best entry-level job in the IT field?

An entry-level IT technician role involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems. It often requires basic knowledge of operating systems, networking, and certifications like CompTIA A+; the job typically offers on-the-job training and opportunities for skill development.

What are popular job titles related to Entry Level It Tech jobs in Madison, WI?

For Entry Level It Tech jobs in Madison, WI, the most frequently searched job titles are:

What cities near Madison, WI are hiring for Entry Level It Tech jobs?

Cities near Madison, WI with the most Entry Level It Tech job openings:

Infographic showing various Entry Level It Tech job openings in Madison, WI as of August 2026, with employment types broken down into 3% Internship, 69% Full Time, 21% Part Time, and 7% Contract. Highlights an 97% In-person, and 3% Hybrid job distribution, with an average salary of $50,431 per year, or $24.2 per hour.

IT Service Desk Specialist

Renuity

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Renuity rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

18th of 55 rated home improvement suppliers and fitters


Job description

Renuity is looking for a IT Service Desk Specialist to join our team here in Madison! The IT Service Desk Specialist is a key member of the Renuity Service Desk team, responsible for delivering entry-level to intermediate-level support to end users across the enterprise. This role is essential in assisting various divisions and geographic locations with their IT-related inquiries and issues. The IT Service Desk Specialist will work closely with users to diagnose and resolve technical problems, ensuring high levels of customer satisfaction.
What You'll Do:
  • Exceptional Customer Service
    • Deliver the highest level of exceptional customer service throughout every customer interaction
    • Respond promptly to service requests and incidents, ensuring timely and effective resolution
  • Problem Determination and Resolution
    • Conduct initial problem diagnosis, providing accurate troubleshooting for incidents and service requests related to supported software, hardware, and technology infrastructure
  • Information Collection and Communication
    • Gather relevant information using organizational tools, customer conversations, and support tools
    • Communicate with customers through various channels (phone, email, chat) to ensure clarity and understanding
  • Escalation Management
    • Escalate complex issues swiftly when necessary, ensuring that unresolved tickets are addressed within established timelines
    • Document detailed, meaningful notes in the ticketing system for reference by other support staff and escalation teams
  • Incident and Request Prioritization
    • Adjust priority levels appropriately based on incident criticality and service level agreement (SLA) compliance
    • Accurately categorize incidents and requests for effective logging and tracking
  • Customer Relationship Building
    • Foster a positive customer support experience by understanding customer problems and ensuring timely resolutions or escalations
    • Provide ongoing communication regarding progress updates with a professional demeanor
  • Technical Support Proficiency
    • Support operating systems including Windows, MacOS, iOS, and iPadOS, ensuring users receive comprehensive assistance
  • Compliance with Corporate Policies
    • Adhere to corporate policies and procedures to guarantee compliance across all support activities
  • Local Service Desk Contact
    • Act as the primary local contact for the Service Desk within the collocated division, addressing technology-related requests and inquiries
  • Collaboration and Team Participation
    • Engage actively in Technology Services team meetings, collaborating with peers to enhance service delivery and team effectiveness
    • Contribute to providing technology services and project support across all Renuity divisions and locations

What You'll Bring:
  • Technical degree in information systems, computer science or related field
  • 1+ years of information technology experience
  • Supporting Windows, macOS, iOS, and iPadOS
  • Knowledge of M365, Teams, SharePoint, OneDrive
  • Communication Skills: Strong verbal and written communication abilities necessary for effective customer interaction
  • Technical Knowledge: Proficiency in troubleshooting and resolving issues related to software and hardware
  • Problem-Solving Skills: Ability to quickly identify issues and develop effective solutions
  • Customer-Centric Mindset: Commitment to fostering positive customer relationships and enhancing user experience
  • Collaboration: Willingness to work as part of a team and contribute to group objectives

What We Offer:
  • Full benefits package including health, vision, dental and 401k match up to 6%
  • PTO and holidays
  • Career Advancement

About Renuity
Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service.
To learn more, visit Renuity's About Us page.
#RHB
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.
If you have a question regarding your application, please contact TA@renuityhome.com
To access Renuity's Privacy Policy, please click here: Privacy Policy

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