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Entry Level It Tech Jobs in West Virginia (NOW HIRING)

IT Help Desk Technician

Wheeling, WV ยท On-site

$18 - $20/hr

The Opportunity We're looking for an IT Help Desk Technician who is passionate about technology and ... This is an entry-level role with opportunities for professional growth and development and a path ...

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... the Information Security Management System ADDITIONAL RESPONSIBILITIES: ยท Special project ... Entry level - High school diploma or GED required. 0-1 years of related work experience.

Entry-Level Tolling Customer Service

Parkersburg, WV ยท On-site

$15.75 - $21.25/hr

... IT Services needs by providing general and specialized hosting, software, staff, and services. In ... This entry-level, on-site role is ideal for individuals who are reliable, eager to learn, and ...

Entry-Level Tolling Customer Service

Parkersburg, WV ยท On-site

$15.75 - $21.25/hr

... IT Services needs by providing general and specialized hosting, software, staff, and services. In ... This entry-level, on-site role is ideal for individuals who are reliable, eager to learn, and ...

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Entry Level It Tech information

See West Virginia salary details

$10

$18

$39

How much do entry level it tech jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level it tech in West Virginia is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $20.10 per hour, depending on experience, location, and employer.

What is an entry level IT tech?

Entry level IT techs are professionals who provide basic technical support and troubleshooting for computer systems, software, and hardware. They typically assist users with common technical issues, set up equipment, and maintain networks under supervision. These roles are ideal for people just starting their careers in information technology and often require foundational knowledge in computers and networking, which can be obtained through certifications or relevant coursework.

What are the key skills and qualifications needed to thrive as an entry level IT tech?

To thrive as an Entry Level IT Tech, you need a foundational understanding of computer hardware, software troubleshooting, basic networking, and often a relevant associate degree or IT certification such as CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you stand out in this role. These skills and qualities are crucial for efficiently resolving technical issues, supporting end users, and contributing to reliable IT operations.

What are some common challenges faced by entry level IT techs during their first year on the job?

Entry-level IT techs often encounter challenges such as troubleshooting unfamiliar hardware or software, prioritizing multiple support requests, and adapting to rapidly changing technology environments. They may also need to develop effective communication skills to assist non-technical users and collaborate with more experienced team members. Overcoming these challenges typically leads to increased confidence, technical competence, and prepares them for more advanced responsibilities within the IT field.

Do entry-level IT tech jobs still exist?

Yes, entry-level IT technician jobs continue to be available as organizations need support for hardware, software, and network issues. These roles often require basic knowledge of operating systems, troubleshooting skills, and certifications like CompTIA A+ and are common in various industries including healthcare, education, and business environments.

How to get an entry level IT tech job with no experience?

Entry level IT tech positions often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances of securing an entry-level role without prior work experience.

What is the best entry-level job in the IT field?

An entry-level IT technician role involves troubleshooting hardware and software issues, providing technical support, and maintaining computer systems. It often requires basic knowledge of operating systems, networking, and certifications like CompTIA A+; the job typically offers on-the-job training and opportunities for skill development.

What are the most commonly searched types of It Tech jobs in West Virginia?

The most popular types of It Tech jobs in West Virginia are:

What are popular job titles related to Entry Level It Tech jobs in West Virginia?

For Entry Level It Tech jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level It Tech jobs in West Virginia look for?

The top searched job categories for Entry Level It Tech jobs in West Virginia are:

Infographic showing various Entry Level It Tech job openings in West Virginia as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 14% Part Time, 11% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $38,747 per year, or $18.6 per hour.

Information Technology Specialist

CITY OF WHEELING

Wheeling, WV โ€ข On-site

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

INFORMATION TECHNOLOGY SPECIALIST

Definition:

Under general direction of the IT Director will support the daily operation, maintenance, and security of the City's technology systems. This entry-level role is with solid technical aptitude, a service-oriented mindset, and a desire to grow in the IT field. The IT Specialist provides technical support to end users, troubleshoots hardware and software issues, maintains workstations and mobile devices, and assists in the upkeep of network infrastructure and system security. This position interacts with staff across multiple departments, requiring strong communication skills and the ability to handle a variety of tasks.

Essential Functions: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class.)

Key Responsibilities

  • Provide technical support to users by troubleshooting and resolving hardware, software, and network issues via phone, email, or in person.
  • Install, configure, maintain, and support desktop and mobile hardware, computer systems, phones, cameras, networking equipment, and peripherals at various City locations.
  • Manage and maintain user accounts, email systems, and access permissions.
  • Conduct routine system checks and maintenance to ensure reliable and efficient system performance.
  • Implement and maintain security measures, including monitoring certificates and supporting compliance with security standards.
  • Install necessary software, firmware, and hardware updates.
  • Document technical procedures, issues, resolutions, and system configurations.
  • Assist with Mobile Device Management (MDM), including deployment and monitoring of tablets, phones, and other mobile assets.
  • Analyze and report on the condition of City information systems, identifying potential gaps, risks, or areas for improvement.

Skills and Qualifications

  • Working knowledge of operating systems such as Windows and macOS; understanding of hardware components and common software applications (e.g., Microsoft Office Suite).
  • Familiarity with networking principles (LAN/WAN); exposure to cloud platforms is a plus.
  • Strong analytical and troubleshooting skills with the ability to diagnose and resolve technical issues effectively.
  • Clear verbal and written communication skills for assisting non-technical staff and producing accurate documentation.
  • Ability to manage time well, prioritize tasks, and work independently with minimal supervision.
  • Team-oriented mindset with strong customer service skills.
  • Familiarity with virtualization technologies (e.g., Hyper-V).
  • Experience supporting surveillance systems, access control, or other municipal technology solutions.
  • Understanding of cybersecurity best practices and security monitoring tools.

Materials and Equipment:

WV State Code Federal Regulations Wheeling City Code City Policy Documents

Wheeling City Charter Computer Standard Office Equipment

Mental and Physical Abilities: Mental work efforts involve attention to legal requirements of HR programs and services, which can impact the City's legal status. Physical requirements include the ability to sit for long periods of time while performing desk work, ability to lift light (0-25 lbs) material on occasion and eye/hand coordination.

Working Conditions: Work involves a normal office environment.

Qualifications: Associate degree in Information Technology, Computer Science, or a related field. Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft/Apple certifications. Experience with Active Directory, Group Policy, and basic network administration. Prior technical support or help desk experience in an enterprise or multi-site environment preferred.