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Entry Level It Tech Jobs in Nevada (NOW HIRING)

My Wireless

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

MY WIRELESS

IT Specialist

Las Vegas, NV

$13 - $18/hr

Position Summary The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This ...

Elko County, NV

IT Support Specialist

Elko, NV · On-site

$19.67 - $28.52/hr

SUMMARY OF JOB PURPOSE The IT Support Specialist is an entry-level, front-line support position for the Information Technology department, focused on service and resolution for Elko County personnel.

Elko County

IT Support Specialist

Elko, NV

$19.67 - $28.52/hr

SUMMARY OF JOB PURPOSE The IT Support Specialist is an entry-level, front-line support position for the Information Technology department, focused on service and resolution for Elko County personnel.

Fragrance.com

Desktop Support Technician

Reno, NV · On-site

$55K - $60K/yr

Desktop Support Technician I (Entry-Level) Department: IT - Infrastructure Services Reports to: Manager of IT Classification: Hourly OVERVIEW: The Desktop Support Technician I is the front line of ...

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Entry Level It Tech information

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How much do entry level it tech jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for entry level it tech in Nevada is $24.50, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $26.44 per hour, depending on experience, location, and employer.

What are entry level IT techs?

Entry level IT techs are professionals who provide basic technical support and troubleshooting for computer systems, software, and hardware. They typically assist users with common technical issues, set up equipment, and maintain networks under supervision. These roles are ideal for people just starting their careers in information technology and often require foundational knowledge in computers and networking, which can be obtained through certifications or relevant coursework.

What are the key skills and qualifications needed to thrive as an Entry Level IT Tech, and why are they important?

To thrive as an Entry Level IT Tech, you need a foundational understanding of computer hardware, software troubleshooting, basic networking, and often a relevant associate degree or IT certification such as CompTIA A+. Familiarity with operating systems, help desk ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you stand out in this role. These skills and qualities are crucial for efficiently resolving technical issues, supporting end users, and contributing to reliable IT operations.

What are some common challenges faced by entry-level IT techs during their first year on the job?

Entry-level IT techs often encounter challenges such as troubleshooting unfamiliar hardware or software, prioritizing multiple support requests, and adapting to rapidly changing technology environments. They may also need to develop effective communication skills to assist non-technical users and collaborate with more experienced team members. Overcoming these challenges typically leads to increased confidence, technical competence, and prepares them for more advanced responsibilities within the IT field.
What are the most commonly searched types of It Tech jobs in Nevada? The most popular types of It Tech jobs in Nevada are:
What are popular job titles related to Entry Level It Tech jobs in Nevada? For Entry Level It Tech jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Entry Level It Tech jobs in Nevada look for? The top searched job categories for Entry Level It Tech jobs in Nevada are:
What cities in Nevada are hiring for Entry Level It Tech jobs? Cities in Nevada with the most Entry Level It Tech job openings:
Entry Level It Tech jobs near you
Infographic showing various Entry Level It Tech job openings in Nevada as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,966 per year, or $24.5 per hour.
IT Specialist

IT Specialist

My Wireless

Las Vegas, NV • On-site

$13 - $18/hr

Full-time

Posted 29 days ago

My Wireless rating

2.5

Company rating: 2.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary
The IT Support Specialist I - Retail (Level 1) is an entry-level IT support role responsible for providing first-level technical support to My Wireless AT&T retail locations. This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation, while also gaining exposure to IT projects and higher-level support activities under direct supervision.
This role may assist with Level 2 issues and project work only under the guidance and oversight of the IT Manager or senior IT staff. The position does not independently own advanced troubleshooting, system configuration, vendor management, or infrastructure decisions.
Essential Job Duties and Responsibilities
Level 1 Ticket Support & Issue Triage (Primary Responsibility)
  • Serve as the first point of contact for IT support tickets submitted by retail locations.
  • Perform Level 1 troubleshooting using documented procedures, knowledge base articles, and checklists.
  • Accurately document issues, troubleshooting steps, and resolutions in the ticketing system.
  • Identify when issues exceed Level 1 scope and escalate appropriately.
  • Follow defined SLAs, escalation paths, and prioritization guidelines.
Assisted Level 2 Support (Under IT Manager Oversight)
  • Assist with Level 2 troubleshooting activities as assigned and supervised by the IT Manager or senior IT staff.
  • Support diagnostics and remediation efforts for more complex issues after initial triage.
  • Perform tasks such as testing, validation, documentation, or implementation support without independent ownership.
  • Use Level 2 exposure as a learning opportunity to build technical skills.
Project Support & Implementation Assistance
  • Participate in IT projects such as system rollouts, upgrades, store openings, or equipment refreshes under IT Manager direction.
  • Assist with project-related tasks including preparation, deployment support, testing, and documentation.
  • Follow established project plans, timelines, and change management processes.
  • Does not act as a project owner or lead.
Hardware & Peripheral Support (Level 1 / Assisted Level 2)
  • Perform basic troubleshooting and setup for store hardware and peripherals.
  • Assist with hardware replacement and deployment using predefined configurations.
  • Support higher-level hardware troubleshooting only with supervision.
Network & Internet Support (Basic / Assisted)
  • Perform basic connectivity checks and validation steps.
  • Assist with ISP or aggregator ticket coordination.
  • Support additional diagnostics or remediation steps as directed.
  • No independent network configuration authority.
UCaaS / VoIP, Printer & CCTV Support (Level 1 / Assisted)
  • Perform basic troubleshooting and verification steps.
  • Assist with provisioning, replacements, or testing as directed.
  • Escalate complex issues or perform assisted troubleshooting with oversight.
System Access & User Support
  • Handle basic access requests such as password resets and access verification.
  • Assist with access provisioning tasks with proper approvals.
  • Support audits or access reviews as requested.

  • High school diploma or equivalent required
  • IT coursework, certification, or training preferred

Experience:
  • 0-1 years of IT support or helpdesk experience preferred

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