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Entry Level It Support Jobs in Santa Rosa, CA (NOW HIRING)

Valen Talent Partners LLC

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IT Specialist

Santa Rosa, CA · On-site

$28 - $33/hr

Title: IT Specialist Reports to: Director of IT Support Hours: 8:00am - 5:00pm, Monday - Friday ... This role is intended for someone who has moved beyond entry-level support and is comfortable ...

Valen Talent Partners LLC

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IT Specialist

Petaluma, CA · On-site

$28 - $33/hr

Title: IT Specialist Reports to: Director of IT Support Hours: 8:00am - 5:00pm, Monday - Friday ... This role is intended for someone who has moved beyond entry-level support and is comfortable ...

Vital Energy

Operations & HR Manager

Sebastopol, CA · On-site

Lead, supervise, and develop the reception, administrative, systems/IT support, and HR support team. * Establish clear responsibilities, priorities, performance expectations, and service standards.

Vital Energy

Operations & HR Manager

Sebastopol, CA · On-site

$70K/yr

Lead, supervise, and develop the reception, administrative, systems/IT support, and HR support team. * Establish clear responsibilities, priorities, performance expectations, and service standards.

Vital Energy

Operations & HR Manager

Sebastopol, CA · On-site

$70K - $80K/yr

Lead, supervise, and develop the reception, administrative, systems/IT support, and HR support team. * Establish clear responsibilities, priorities, performance expectations, and service standards.

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Santa Rosa, CA

Entry Level It Support information

See Santa Rosa, CA salary details

$12

$20

$28

How much do entry level it support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level it support in Santa Rosa, CA is $20.33, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.36 per hour, depending on experience, location, and employer.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What are the most commonly searched types of It Support jobs in Santa Rosa, CA?

The most popular types of It Support jobs in Santa Rosa, CA are:

What are popular job titles related to Entry Level It Support jobs in Santa Rosa, CA?

For Entry Level It Support jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level It Support jobs in Santa Rosa, CA look for?

The top searched job categories for Entry Level It Support jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Entry Level It Support jobs?

Cities near Santa Rosa, CA with the most Entry Level It Support job openings:

Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,280 per year, or $20.3 per hour.

Information Technology Support Specialist

ALNX, Inc

Sonoma, CA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Company Description ALNX provides IT support services to a range of companies in the San Francisco Bay and Silicon Valley Areas. In 2026 the company expanded its operations to include work space design, with an underlying goal of increasing workplace comforts and employees’ levels of productivity. ALNX has a tall order for its contract hires. They are to be part of a small team of highly agile, reliable, super intelligent, and design oriented IT Specialists.


The company seeks contract Information Technology Support Specialists who can fulfill client’s work orders. These orders may range from a few hours to more than three weeks, and include things ranging from running data lines to helping design one off AV solutions.


The Specialist should have a solid experience with proactive monitoring, basic network and connectivity troubleshooting, and related work. He or she should also expect assignments that require one to work alone or with a small group.


ALNX values its customers and seeks to distinguish itself by maintaining respectful and professional relationships with them. It expects the same from each IT Specialist.


Qualifications

  • Candidates should possess strong Technical Support and Help Desk Support skills, including experience handling user tickets and service requests.
  • Candidates should possess solid Troubleshooting skills for diagnosing and resolving hardware, software, and connectivity issues.
  • Candidates should possess a foundational understanding of Information Technology concepts, systems, and security best practices.
  • Experience with Windows and/or macOS environments, productivity applications (e.g., Microsoft 365 or Google Workspace), and basic network support is beneficial.
  • Strong customer service orientation, clear verbal and written communication, and the ability to work both on-site and remotely are required.
  • Relevant certifications (such as CompTIA A+, Network+, or similar) and prior experience in a corporate or managed services environment are advantageous.
  • Proficiencies in Linux is a plus.

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