ZipRecruiter

Log In

2

Entry Level It Support Jobs in Rochester Hills, MI

3-Dimensional Services Group

IT Coordinator

Lapeer, MI · On-site

3 Dimensional Services is seeking an Entry Level IT Professional to support and troubleshoot hardware and application installations. The selected candidate will work alongside staff to provide first ...

SER Metro-Detroit

IT Support Specialist

Detroit, MI · On-site

$16 - $18/hr

JOB TITLE: IT Support Specialist DIVISION: Administration DEPARTMENT: Information Technology (IT) LOCATION: 9301 Michigan Avenue REPORTS TO: IT Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION ...

BAE Networks

Be Seen First

IT Support Engineer

Troy, MI · On-site

$40K - $65K/yr

IT Support Engineer In-Office Position (Troy, MI) -- Providing Remote Support to Our Clients This is not a field or on-site client visit role. You'll be based in our Troy office every day, supporting ...

BAE Networks

Be Seen First

IT Support Engineer

Troy, MI · On-site

$40K - $65K/yr

IT Support Engineer In-Office Position (Troy, MI) -- Providing Remote Support to Our Clients This is not a field or on-site client visit role. You'll be based in our Troy office every day, supporting ...

Oakland University

IT Support Specialist

Rochester, MI · On-site

$25/hr

Posting Details Posting Details Position Title IT Support Specialist Department 0570 - UTS Help Desk and Desktop Services Position Number X10570 Requisition No. TC06453 Salary Range/Pay Rate $25 per ...

Oakland University

IT Support Specialist

Rochester, MI · On-site

$66K/yr

Posting Details Posting Details Position Title IT Support Specialist Department 0570 - UTS Help Desk and Desktop Services Position Number 989155 Requisition No. S02789 Salary Range/Pay Rate $66,512 ...

PCS Company

IT Support Technician Co-op

Fraser, MI · On-site

$19.25 - $26.50/hr

Position Summary The IT Support Technician Co-op will provide front-line help desk support to users while gaining hands-on experience in troubleshooting hardware, software, and network-related issues.

RCC Business IT

IT Service Technician

Romeo, MI · On-site

We are currently seeking a skilled IT Service Technician with mid-level support experience to join our dynamic team. The ideal candidate will have a strong technical background, excellent problem ...

next page

Showing results 1-20

All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Rochester Hills, MI

Entry Level It Support information

See Rochester Hills, MI salary details

$10

$17

$24

How much do entry level it support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level it support in Rochester Hills, MI is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.80 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What cities near Rochester Hills, MI are hiring for Entry Level It Support jobs? Cities near Rochester Hills, MI with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Rochester Hills, MI as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $35,595 per year, or $17.1 per hour.

Entry Level IT Professional

Veracity Software Pvt. Ltd.

Detroit, MI • On-site

Full-time

Re-posted 16 days ago

Job description

Job Summary:
Veracity Software Pvt. Ltd. is seeking an Entry Level IT Professional to support the Detroit Water & Sewerage Department (DWSD) technology operations. The role involves providing technical support, troubleshooting software issues, and assisting with application testing while gaining hands-on experience in enterprise utility systems.
Responsibilities:
• Provide technical support to internal and external users.
• Troubleshoot software and application issues.
• Assist with user account creation, configuration, and maintenance.
• Support application testing activities.
• Assist with infrastructure support tasks.
• Resolve application-level issues and software errors.
• Escalate complex technical issues to senior team members.
• Document support activities and resolutions.
• Support enterprise application environments.
• Collaborate with DWSD staff on day-to-day IT operations.
• Participate in training and knowledge-sharing activities.
• Assist with technology improvement initiatives.
Qualifications:
Required:
• 3rd Year University Student or Recent Graduate
• Degree in Computer Science, Information Systems, Engineering, Business, or related technical field
• Basic IT Support knowledge
• SQL knowledge
• Operating Systems knowledge
• Software Troubleshooting skills
• Application Support experience (academic, internship, or professional)
• User Account Management experience
• Strong communication and customer service skills
• Ability to learn new technologies quickly
• Technical Support
• Help Desk Support
• Application Support
• SQL
• Operating Systems
• Troubleshooting
• User Account Administration
• Software Issue Resolution
• Application Testing
• Infrastructure Support
• Customer Service
• Documentation
Preferred:
• Internship Experience
• Oracle Applications Exposure
• Customer Information Systems
• Ticketing Systems
• Active Directory
• Microsoft Windows Administration
• Database Fundamentals
• Networking Fundamentals
• Quality Assurance Testing
• Utility Industry Experience
• Public Sector Experience
Company:
At Veracity, if you have an idea you want to validate, a product you need to build, or an existing product that needs optimization, our teams are trained to jump in wherever needed. Founded in 2010, the company is headquartered in Iselin, USA, with a team of 51-200 employees. The company is currently Growth Stage.

Apply