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Entry Level It Support Jobs in Powder Springs, GA

IT Support Technician II

Forest Park, GA ยท On-site

$20.75 - $28.50/hr

F2Onsite is seeking a Level 2 IT Support Technician to provide onsite desktop and end user support in a corporate Windows environment. The role involves troubleshooting hardware and software issues ...

Description This IT Support Specialist provides first-level technical support to employees by responding to phone and email requests, troubleshooting basic computer, application, and access issues ...

This IT Support Specialist provides first-level technical support to employees by responding to phone and email requests, troubleshooting basic computer, application, and access issues, and ...

IT Support Lead Location: East Cobb (near the Battery) Onsite: 5 days per week 6 Month Contract to Hire We're working with a growing organization that's looking for an IT Support Lead who's ready for ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... What to Expect High tempo, mission critical work supporting around the clock operations and watch ...

Showing results 21-40

Entry Level It Support information

See Powder Springs, GA salary details

$11

$17

$24

How much do entry level it support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level it support in Powder Springs, GA is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.33 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Powder Springs, GA? The most popular types of It Support jobs in Powder Springs, GA are:
What job categories do people searching Entry Level It Support jobs in Powder Springs, GA look for? The top searched job categories for Entry Level It Support jobs in Powder Springs, GA are:
What cities near Powder Springs, GA are hiring for Entry Level It Support jobs? Cities near Powder Springs, GA with the most Entry Level It Support job openings:
Infographic showing various Entry Level It Support job openings in Powder Springs, GA as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $36,619 per year, or $17.6 per hour.

IT Support Technician II

F2Onsite

Forest Park, GA โ€ข On-site

$20.75 - $28.50/hr

Full-time

Re-posted 5 days ago


Job description

Job Summary:
F2Onsite is seeking a Level 2 IT Support Technician to provide onsite desktop and end user support in a corporate Windows environment. The role involves troubleshooting hardware and software issues, managing service requests, and delivering high-quality technical support to end users.
Responsibilities:
โ€ข Provide Level 2 support for desktops, laptops, printers, peripherals, and other end user devices.
โ€ข Troubleshoot hardware, software, and Windows operating system issues in a corporate environment.
โ€ข Manage and resolve incidents and service requests using ServiceNow or a similar IT service management platform.
โ€ข Image, configure, deploy, and maintain Windows workstations.
โ€ข Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint, while assisting users with account and application issues.
โ€ข Escalate advanced technical issues to the appropriate support teams and follow them through to resolution.
โ€ข Maintain detailed documentation by recording troubleshooting steps, resolutions, and ticket updates.
โ€ข Partner with onsite and remote IT teams to ensure reliable end user support and consistent service delivery.
Qualifications:
Required:
โ€ข Experience providing Level 2 desktop or end user support in a corporate environment.
โ€ข Hands on experience with ServiceNow or a similar ITSM ticketing system.
โ€ข Strong knowledge of Windows operating systems and standard desktop applications.
โ€ข Experience supporting Microsoft 365, including user account administration and application troubleshooting.
โ€ข Ability to manage a high volume of tickets while maintaining accurate documentation and attention to detail.
โ€ข Strong communication, customer service, and problem solving skills.
Company:
F2OnSite specializes in providing cybersecurity, POS, data migration, computer installations, projects and delivery management services. Founded in 2007, the company is headquartered in Plano, USA, with a team of 201-500 employees. The company is currently Growth Stage.

F2ONSITE logo

About F2ONSITE

Sourced by ZipRecruiter

Donny F. Lauderback Founded F2OnSite in 2007, joined shortly thereafter by F. Jonathan Poole, and Created what is now the Fastest Growing onsite IT Services Company in the United States. The Company is located in the popular Legacy Center in Plano, Texas, and has Regional presence in Boston MA, Austin TX, Miami FL, and Charlotte NC, and with hundreds of Technical Employees throughout the Country. F2OnSite operates in more than 40 states across the country, Performing Service at hundreds of locations each day.

Company size

51 - 200 Employees

Headquarters location

Plano, TX, US

Year founded

2007

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