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Entry Level It Support Technician Jobs in Grass Valley, CA

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Entry Level It Support Technician information

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$16

$28

$42

How much do entry level it support technician jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it support technician in Grass Valley, CA is $28.61, according to ZipRecruiter salary data. Most workers in this role earn between $23.61 and $32.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Support Technician, and why are they important?

To thrive as an Entry Level IT Support Technician, you need a solid understanding of computer hardware, operating systems, basic networking, and troubleshooting, often demonstrated by a relevant associate degree or entry-level certifications such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you address user issues and work collaboratively. These skills ensure timely resolution of technical problems and provide a positive support experience for end users.

What are some common challenges faced by Entry Level IT Support Technicians, and how can they be addressed?

Entry Level IT Support Technicians often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To address these, it's helpful to build strong problem-solving skills, utilize available knowledge bases and documentation, and practice clear, patient communication. Over time, gaining hands-on experience and seeking mentorship from senior team members can greatly enhance confidence and effectiveness in the role.

What does an Entry Level IT Support Technician do?

An Entry Level IT Support Technician is responsible for helping users resolve technical issues with their computers, software, and network systems. They often assist with setting up new equipment, troubleshooting problems, installing updates, and providing support either in person, over the phone, or through remote tools. This role is crucial in ensuring that an organization's technology runs smoothly and efficiently. Entry level technicians typically work under the supervision of more experienced IT staff and may also document issues and solutions for future reference.

What is the easiest entry-level IT job to get?

An entry-level IT support technician role is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical skills, customer service abilities, and a foundational understanding of hardware and software. Certifications like CompTIA A+ can improve chances, and the job usually involves troubleshooting, setting up equipment, and assisting users in a fast-paced environment.

What is the difference between Entry Level IT Support Technician vs Help Desk Technician?

AspectEntry Level IT Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+ (often preferred)CompTIA A+, Help Desk certifications (e.g., HDI, Microsoft)
Work EnvironmentOn-site or remote support, troubleshooting hardware/software issuesCustomer service-focused, primarily remote or call center support
Employer & Industry UsageIT departments across various industries, tech companies, small businessesIT service providers, corporate help desks, tech support centers

Both roles involve troubleshooting and supporting users with hardware and software issues. The Entry Level IT Support Technician often has a broader technical scope, including network and hardware support, while Help Desk Technicians focus more on customer service and remote support. Both positions serve as entry points into IT careers and require similar certifications and skills.

What cities near Grass Valley, CA are hiring for Entry Level It Support Technician jobs? Cities near Grass Valley, CA with the most Entry Level It Support Technician job openings:
Entry Level It Support Technician jobs near you
Infographic showing various Entry Level It Support Technician job openings in Grass Valley, CA as of May 2026, with employment types broken down into 3% As Needed, 34% Full Time, 61% Part Time, 1% Temporary, and 1% Contract. Highlights an 55% Physical, 6% Hybrid, and 39% Remote job distribution, with an average salary of $59,518 per year, or $28.6 per hour.
Technical Support Specialist IAT I with Security Clearance

Technical Support Specialist IAT I with Security Clearance

Cherokee Federal

Beale Air Force Base, CA • On-site

$55K - $60K/yr

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Technical Support Specialist IAT I As required by our governmental client, this position requires being a US Citizen AND an active Secret clearance. The Technical Support Specialist IAT I perform primary computer systems administration and financial systems application administration. The role requires proficiency in managing workstations, financial applications, and IT equipment to ensure operational efficiency and compliance with governance standards. Compensation & Benefits: Estimated Starting Salary Range for Technical Support Specialist IAT I: $55,000 - $60,000 Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Technical Support Specialist IAT I Responsibilities Include: Install, configure, and maintain staff workstations across locations, ensuring compliance with prescribed governance. Apply patch updates and configuration changes to maintain workstation security and functionality. Participate in annual training and serve as the Information Assurance Officer (IAO) for the Comptroller Units. Identify and report network issues or outages to the network help desk for resolution. Provide hardware and software acquisition recommendations based on analysis of IT needs and resources. Maintain an inventory of printer consumables and ensure print devices remain operational, including toner replacement. Advise management on the latest communication and IT technology available through Air Force procurement channels. Act as Portal content and SharePoint content administrator. Serve as the Equipment Custodian and Telephone Control Operator (TCO). Install, maintain, and troubleshoot various financial applications such as ABSS, AFM, DEAMS, and DTS. Assist Financial System Administrators (FSAs) with application upgrades and maintenance. Troubleshoot application issues in collaboration with application helpdesks or Communications Units. Develop continuity procedures for financial applications using MS Office Suite. Facilitate collaboration among ACC FSAs, maintaining SharePoint and other platforms to share financial application materials. Manage telecommunications operability, including iPhones, VoIP phones, VTC systems, and other devices. Add, move, upgrade, or patch PCs and peripheral equipment. Performs other job-related duties as assigned Technical Support Specialist IAT I Experience, Education, Skills, Abilities requested: High School Diploma required. 1-3 years of experience in Information Assurance (IA) technology or related fields. IA Technician (IAT) Level I Security+ CE certification required. Experience with financial applications such as: Automated Business Services System (ABSS) Defense Enterprise Accounting and Management System (DEAMS) Defense Travel System (DTS) Integrated Accounts Payable System (IAPS) Proficiency in Microsoft Office Suite, MS Windows, and MS Teams. Familiarity with Air Force (AF) and Department of Defense (DoD) financial systems and IT equipment accountability programs preferred. Ability to lift and carry at least 40 pounds. Must pass pre-employment qualifications of Cherokee Federal. Company Information: Cherokee Nation Strategic Programs (CNSP) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNSP, visit cherokee-federal.com. #CherokeeFederal #LI-RA2 Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: IT Support Specialist
  • System Administrator
  • Help Desk Technician
  • Information Assurance Technician (IAT)
Desktop Support Technician Keywords: Workstations
  • Financial Applications
  • Information Assurance
  • Troubleshooting
  • SharePoint Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
Cherokee Federal logo

About Cherokee Federal

Sourced by ZipRecruiter

Cherokee Federal - a division of Cherokee Nation Businesses - is a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation's mission around the globe for more than 60 federal clients. Our team of companies manages nearly 1,000 projects of all sizes across the construction, consulting, engineering and manufacturing, health, and technology portfolios. Since 2012, the Cherokee Federal team of companies has won more than $5 billion in government contracts. Our 3,000+ employees work in 26 countries, 50 states and 2 U.S. territories. Why choose Cherokee Federal? Visit our website and learn about the great reasons to join our team. cherokee-federal.com

Industry

Architectural services

Company size

1,001 - 5,000 Employees

Headquarters location

Tulsa, OK, US

Year founded

1969

Social media

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