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Entry Level It Help Desk Jobs in Spring Hill, TN

STI

IT Help Desk Technician

Nashville, TN · On-site

As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth. IT Help Desk Technician responsibilities include serving as the first ...

InstantServe LLC

Service Desk Personnel

Nashville, TN · On-site

$19.25 - $26/hr

Job Title: IT Help Desk / Desktop Support Technician Location: Tennessee (Onsite) Duration: Long-Term Contract Employment Type: W2 / Contract Job Summary We are seeking an experienced IT Help Desk ...

Specialy Care

Help Desk Analyst

Brentwood, TN · On-site

$19.50 - $26.50/hr

... Information Technology products and services. Support may include answering questions ... on Help Desk related projects as assigned by IS Help Desk Supervisor. • Install, modify, and ...

Specialtycare

Help Desk Analyst

Brentwood, TN · On-site

$19.50 - $26.50/hr

Provide support for all Information Technology products and services. Support may include answering ... Minimum of two years of Help Desk experience. Customer service training and/or experience are ...

STI

Help Desk Agent

Nashville, TN · On-site

$16.50 - $21/hr

Handles incoming calls related to LTSS program information and troubleshooting. Researches, responds, and tracks all incoming calls and provides effective customer service. 50% * Help Desk Duties:

STI

HELP DESK AGENT

Nashville, TN · On-site

$16.50 - $21/hr

Handles incoming calls related to LTSS program information and troubleshooting. Researches, responds, and tracks all incoming calls and provides effective customer service. 50% * Help Desk Duties:

MetroSys

Help Desk Technician

Nashville, TN · Remote

... technologies while delivering exceptional customer service and timely issue resolution. The ideal ... Required Qualifications * 1-3 years of experience in a Help Desk, Service Desk, or Desktop Support ...

MetroSys

Help Desk Technician

Nashville, TN · On-site

... technologies while delivering exceptional customer service and timely issue resolution. The ideal ... Required Qualifications * 1-3 years of experience in a Help Desk, Service Desk, or Desktop Support ...

Mavensoft Technologies

Service Desk Analyst

Nashville, TN · On-site

$19.75 - $27/hr

Required Qualifications * IT Service Desk, Help Desk, or Call Center experience preferred. * Strong customer service and communication skills. * Experience with Active Directory, ServiceNow, printer ...

Nextech

IT Support Specialist

Franklin, TN

Manage and resolve help desk requests in a timely manner while maintaining a high level of customer ... Stay current on emerging technologies, security practices, and IT support trends. Required Skills

Metric DCX

IT Support Specialist

Nashville, TN · On-site

Serve as a help desk liaison, reviewing and analyzing technology issues and solutions * Stay current on emerging technologies relevant to the role * Support the IT Director on projects as assigned

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Spring Hill, TN

Entry Level It Help Desk information

See Spring Hill, TN salary details

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How much do entry level it help desk jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for entry level it help desk in Spring Hill, TN is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What are the most commonly searched types of It Help Desk jobs in Spring Hill, TN?

The most popular types of It Help Desk jobs in Spring Hill, TN are:

What job categories do people searching Entry Level It Help Desk jobs in Spring Hill, TN look for?

The top searched job categories for Entry Level It Help Desk jobs in Spring Hill, TN are:

What cities near Spring Hill, TN are hiring for Entry Level It Help Desk jobs?

Cities near Spring Hill, TN with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Spring Hill, TN as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 18% Part Time, 2% Temporary, and 7% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $45,279 per year, or $21.8 per hour.

IT Help Desk Technician

STI

Nashville, TN • On-site

Full-time

Re-posted 18 days ago

Job description

We are looking for support to assist with ServiceDesk operations. As the modernization effort continues to grow, it is very important to have sufficient resources in place to support that growth.
IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions.
-Customer Support for DHS Applications
-Following up with customers to ensure full resolution of issues
-Installing or changing software to fix issues
-Remotely accessing software to resolve issues
-Diagnosing problems
-Reset AD and mainframe passwords and unlock accounts

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