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Entry Level It Help Desk Jobs in Pearland, TX (NOW HIRING)

Managed Services and VoIP Provider

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Field / Help Desk Service Technician ( IT/VoIP)

Houston, TX · On-site

$42.50K - $52.50K/yr

... help desk and field technician work. The position will also require travel between customers around the greater Houston Area. We are a Managed Service Provider (MSP) specializing in IT, Telecom, ...

Golden Bank NA

IT Desk Support

Houston, TX · On-site

Experience * 1-3 years of experience in IT support, help desk, or technical support roles preferred. Knowledge and Skills * Basic knowledge of Windows operating systems and standard business ...

OFFICErING

Entry-Level IT Customer Support

Houston, TX · On-site

$15 - $18/hr

If you thrive in a fast-paced work environment and love helping people, this could be a great fit ... E.D. required, associate's degree in information technology or computer science is a bonus • ...

Populous

Help Desk Administrator

Houston, TX · On-site

Help Desk Administrator Location: Houston, TX Who We Are: We design places where people love to be ... An accredited degree in Information Technology, Computer Science, Information Systems or ...

Populous

Help Desk Administrator

Houston, TX · On-site

Help Desk Administrator Location: Houston, TX Who We Are: We design places where people love to be ... An accredited degree in Information Technology, Computer Science, Information Systems or ...

Eagle Analytical Services

IT Technician

Houston, TX · On-site

Actively participate in IT projects that fall outside the scope of help desk tickets. * Stay up to date with system information, changes, and updates. Assist with related special projects, as ...

Eagle

IT Technician

Houston, TX · On-site

Actively participate in IT projects that fall outside the scope of help desk tickets. * Stay up to date with system information, changes, and updates. Assist with related special projects, as ...

Hays Electrical Services

IT Helpdesk

Houston, TX · On-site

Wichita Falls Helpdesk Role We are seeking a Tier 2 IT Support Technician to serve as the primary on-site IT presence. This role provides Tier 1 and Tier 2 technical support to end users while ...

Hays Electrical Services

IT Helpdesk

Houston, TX · On-site

Wichita Falls Helpdesk Role We are seeking a Tier 2 IT Support Technician to serve as the primary on‑site IT presence. This role provides Tier 1 and Tier 2 technical support to end users while ...

Eagle KMC Transportation

IT Technician

Houston, TX · On-site

Actively participate in IT projects that fall outside the scope of help desk tickets. * Stay up to date with system information, changes, and updates. Assist with related special projects, as ...

Eagle

IT Technician

Houston, TX · On-site

Actively participate in IT projects that fall outside the scope of help desk tickets. * Stay up to date with system information, changes, and updates. • Assist with related special projects, as ...

AMSYS Talent

Helpdesk Technician

Houston, TX · On-site

$18 - $24.50/hr

Follow IT security policies and company procedures Required Qualifications * 1+ year of Help Desk or IT Support experience (Level 1 environment) * Experience supporting both Windows and macOS ...

AMSYS Talent

Helpdesk Technician

Houston, TX · On-site

$19 - $25.75/hr

Follow IT security policies and company procedures Required Qualifications * 1+ year of Help Desk or IT Support experience (Level 1 environment) * Experience supporting both Windows and macOS ...

Hays Electrical Services

IT Helpdesk

Houston, TX · On-site

Hays Electrical Services is seeking a Tier 2 IT Support Technician to serve as the primary on-site IT presence. This role involves providing Tier 1 and Tier 2 technical support to end users while ...

PSA BDP

IT Service Desk Support

Houston, TX · On-site

Job Title IT Service Desk Support Education Associate Degree Location Houston - Houston, TX 77032 US (Primary) Career Level Experienced (Non-Manager) Category Information Technology Job Type ...

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Entry Level It Help Desk information

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How much do entry level it help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it help desk in Pearland, TX is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Help Desk professional, and why are they important?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are some common challenges faced by entry level IT Help Desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What are entry level IT help desk jobs?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

Is helpdesk a good entry-level job?

An entry-level IT Help Desk position is considered a good starting point for those interested in IT careers, as it provides foundational technical skills, customer service experience, and exposure to troubleshooting hardware and software issues. It often requires basic knowledge of operating systems, networking, and common tools like ticketing systems, making it accessible for beginners. This role can lead to more advanced IT positions with experience and additional certifications.

What is the easiest entry-level IT job to get?

An entry-level IT help desk position is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical knowledge, good communication skills, and a willingness to learn. Certifications like CompTIA A+ can improve chances, and the role involves troubleshooting hardware and software issues in a support environment. These jobs usually have lower experience requirements and serve as a stepping stone into the IT field.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

What are the most commonly searched types of It Help Desk jobs in Pearland, TX? The most popular types of It Help Desk jobs in Pearland, TX are:
What are popular job titles related to Entry Level It Help Desk jobs in Pearland, TX? For Entry Level It Help Desk jobs in Pearland, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level It Help Desk jobs in Pearland, TX look for? The top searched job categories for Entry Level It Help Desk jobs in Pearland, TX are:
What cities near Pearland, TX are hiring for Entry Level It Help Desk jobs? Cities near Pearland, TX with the most Entry Level It Help Desk job openings:
Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Pearland, TX as of May 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 74% Physical, 6% Hybrid, and 20% Remote job distribution, with an average salary of $42,934 per year, or $20.6 per hour.

Field / Help Desk Service Technician ( IT/VoIP)

Managed Services and VoIP Provider

Houston, TX • On-site

$42.50K - $52.50K/yr

Full-time

Posted 3 days ago

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Job description

PLEASE NOTE: This position is an in-office position in Houston, Texas, and the role will include both help desk and field technician work. The position will also require travel between customers around the greater Houston Area.

We are a Managed Service Provider (MSP) specializing in IT, Telecom, Cabling, and Audio Visual services, operating from our offices in NYC, South Florida, and Houston. Our primary focus is to deliver comprehensive technology solutions to small and mid-sized businesses. We take great pride in fostering exceptional growth opportunities and hands-on training for our dedicated team.

Our approach to talent development is unparalleled, as we actively nurture our technicians’ potential to ascend to management or assistant management roles, typically within 18 months of joining our team. We firmly believe in the growth of our employees and have high expectations that they will reach high levels of success within our organization.

As a Help Desk and Field Technician, your responsibilities will include providing both remote and on-site support for desktop operating systems (Windows and OSX), software, printers, VoIP telephone systems, and mobile apps. You will engage directly with clients in person, by phone, and via email, making effective time management skills essential.

This dual-role position will also give you the opportunity to perform and assist with cabling duties at various locations, requiring your technical expertise on-site. To thrive in this role, we expect you to possess an educational background in IT and/or hold relevant certifications. Join our team and contribute your skills to providing top-notch IT support.

Employee mileage will be reimbursed for travel to and from customer sites, in addition to a $50/month reimbursement for mobile phone plans.

Interviews:

  • All interviews will be conducted via Zoom initially and will be followed up with an in-person meeting.
  • Please have professional references available.

Hours:

  • Full-time with minimal (usually no) overtime required.
  • All candidates are required to work from the office 5 days a week.
  • Monday - Thursday 8 AM - 5 PM, Friday 8 AM - 5 PM

Compensation:

  • Varies by skill level – Please see the job post for salaries
  • 401K with 4% Match after 1 Year

Responsibilities:

  • Delivering IT and telecom support to clients through phone, email, remote sessions, and in-person interactions.
  • Efficiently resolving hardware and software issues in both Apple and Windows environments.
  • Providing mobile device support.
  • Acting as first point of contact for incoming help desk requests, ensuring prompt resolution or escalation.
  • Conducting basic end-user training to empower clients in utilizing their systems effectively.
  • Assisting with light CAT6 cabling and terminations as needed.

Required Experience:

  • Windows Desktop expertise
  • OSX Desktop proficiency
  • Proficiency in Microsoft Office, including Outlook
  • Basic networking knowledge
  • Ability to troubleshoot basic hardware issues

Useful Experience (but not required):

  • Windows Server administration
  • OS X Server management
  • Familiarity with Active Directory

Job Type: Full-time

Pay: $42,500.00 - $52,500.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Paid time off

Schedule:

  • Monday to Friday

Experience:

  • Help Desk or IT Support: 1 year (Preferred)
  • Windows: 1 year (Required)

Work Location: Houston, Texas, 77068

Job Type: Full-time

Benefits:


  • 401(k)
  • 401(k) matching
  • Paid time off


Education:


  • Associate (Required)


License/Certification:


  • CompTIA A+ (Required)


Ability to Relocate:


  • Houston, TX 77068: Relocate before starting work (Required)


Willingness to travel:


  • 25% (Required)


Work Location: In person