ZipRecruiter

Log In

2

Entry Level It Help Desk Jobs in Anderson, SC (NOW HIRING)

Sunshine House

IT Help Desk Technician

Greenville, SC · On-site

$20 - $22/hr

IT Help Desk Technician The Sunshine House Early Learning Academy, one of the largest early education and childcare companies in the US, is seeking an IT Help Desk Tech to assist our corporate ...

9Round

IT Support Specialist

Simpsonville, SC · On-site

Hands-on experience with remote desktop applications, ticketing systems, and help desk software ... Associate's or bachelor's degree in information technology, computer science, or a related field ...

9Round

IT Support Specialist

Simpsonville, SC · On-site

Hands-on experience with remote desktop applications, ticketing systems, and help desk software ... Associate's or bachelor's degree in information technology, computer science, or a related field ...

U.S. Navy

Information Technology Professional

Iva, SC · On-site

Information Technology Professional (IT/CTN/IS) Category / Component: Enlisted Both Overview ... help desk and user support, network and systems administration, incident response, and planned ...

next page

Showing results 1-20

All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Anderson, SC

Entry Level It Help Desk information

See Anderson, SC salary details

$11

$21

$31

How much do entry level it help desk jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level it help desk in Anderson, SC is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $23.75 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What job categories do people searching Entry Level It Help Desk jobs in Anderson, SC look for?

The top searched job categories for Entry Level It Help Desk jobs in Anderson, SC are:

What cities near Anderson, SC are hiring for Entry Level It Help Desk jobs?

Cities near Anderson, SC with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Anderson, SC as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,079 per year, or $21.2 per hour.

IT Help Desk Technician

Sunshine House

Greenville, SC • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

IT Help Desk Technician
The Sunshine House Early Learning Academy, one of the largest early education and childcare companies in the US, is seeking an IT Help Desk Tech to assist our corporate information technology team! We are hiring immediately, and would love to meet you.
We are looking for a friendly and professional individual to work in our corporate office in Greenville, SC. This position supports IT-related customer support to 100+ sites via help desk, email and phone.
Pay rate of $20-$22 per hour

Location: 601 East McBee Ave. Greenville, SC 29601
Responsibilities

  • Respond to inquiries, concerns and requests about IT issues in a prompt and professional manner.
  • Gather information and determine the issue by evaluating and analyzing symptoms.
  • Diagnose and resolve issues by using pre-established protocols; redirect issues to appropriate resources, as needed.
  • Identify and escalate priority issues per center's needs.
  • Accurately process and record calls; maintain accurate and thorough records in database.
  • Follow up with centers to verify issues have been resolved. Correct any open issues.
  • Proactively provide solutions to streamline and upgrade the problem resolution process.

Requirements

Education and Work Experience:

  • Minimum of one year of multi-site help desk or call center experience.
  • Working knowledge of basic Windows 10, Office 365 Office Suite, and iOS issues.
  • Working knowledge of NVR.
  • Computer proficiency, including with online ticketing systems and remote support tools.
  • Relevant industry experience a plus.

Competencies:

  • Strong customer focus with superior customer service skills.
  • Ability to listen and troubleshoot effectively.
  • Excellent verbal and written communication skills.
  • Ability to interact effectively with employees at all levels of the organization.
  • Ability to learn and take initiative to solve problems in a fast-paced environment.

Benefits

Why You'll Love Working at The Sunshine House:
Our team is our family. You invest in our children, and we invest in you! 

  • Competitive Pay: The pay range is just the starting point. Our hiring managers carefully consider your experience, credentials, & education and complete annual salary evaluations. Ask about how we support advancement (like tuition reimbursement) that may increase your pay.
    • Discounted childcare
    • Same day pay available
    • Referral bonus
  • Fantastic Benefits Package: You have lots of choices for health, dental, vision, and other benefits such as AFLAC. Choices afford you control over how you'd like to receive your healthcare, and how much you want to pay for it.
    • Affordable Blue Cross Blue Shield plans
    • Company-paid life insurance
    • 401K retirement plan
    • Employee wellness program
  • Work-Life Balance: Your paid time off starts accruing from day one. And the longer you stay with the company, the more time off you earn - including 7 paid holidays.
    • Monday-Friday schedule
    • Employee discounts on major brands like Verizon
    • Paid Birthday holiday


About The Sunshine House:
For 50 years, The Sunshine House has provided high-quality early education and childcare for children from 6 weeks to 12 years old. We operate more than 100 schools across 7 states, helping children build a solid educational and social foundation while having fun. Learn more at www.sunshinehouse.com.
The Sunshine House is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Sunshine House prides itself on closely following state and federal laws designed to keep you protected. Follow the links below to learn about Discrimination, FMLA, and Polygraph protections. Information on additional employee rights can be found posted at each school.

Discrimination Information

FMLA Information

Polygraph Test Information

Apply