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Entry Level It Help Desk Spanish Jobs in Boca Raton, FL

NCCI

Help Desk Analyst

Boca Raton, FL · On-site

$19 - $26/hr

INFORMATION TECHNOLOGY PAY TYPE: HOURLY JOB OVERVIEW: At NCCI, we're looking for a Help Desk Analyst to provide first-level technical support to internal users for NCCI computer systems and related ...

NCCI

Help Desk Analyst

Boca Raton, FL · Hybrid

$19.50 - $26.50/hr

INFORMATION TECHNOLOGY PAY TYPE: HOURLY JOB OVERVIEW: At NCCI, we're looking for a Help Desk Analyst to provide first-level technical support to internal users for NCCI computer systems and related ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office ... help desk experience * Strong customer service skills * High attention to detail * Ability to ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office ... help desk experience * Strong customer service skills * High attention to detail * Ability to ...

The Farmer's Dog

IT Helpdesk Technician

Boca Raton, FL · On-site

... to help us build a company as healthy as the dogs who are eating those meals. Join us as we ... We're looking for an IT Helpdesk Technician to help expand our internal IT capabilities and ensure ...

The Farmer's Dog

IT Helpdesk Technician

Boca Raton, FL · On-site

... to help us build a company as healthy as the dogs who are eating those meals. Join us as we ... We're looking for an IT Helpdesk Technician to help expand our internal IT capabilities and ensure ...

ASM Global

IT Support Specialist

Fort Lauderdale, FL · On-site

POSITION: IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA ... Provide customer service and Help Desk technical support to staff members. * Responsible for ...

ASM Global

IT Support Specialist

Fort Lauderdale, FL · On-site

POSITION: IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA ... Provide customer service and Help Desk technical support to staff members. * Responsible for ...

ASM Global

IT Support Specialist

Fort Lauderdale, FL · On-site

POSITION: IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA ... Provide customer service and Help Desk technical support to staff members. * Responsible for ...

AEG

IT Support Specialist

Fort Lauderdale, FL · On-site

POSITION: IT Support Specialist DEPARTMENT: Operations/Facilities REPORTS TO: IT Manager FLSA ... Provide customer service and Help Desk technical support to staff members. * Responsible for ...

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Entry Level It Help Desk Spanish information

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How much do entry level it help desk spanish jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it help desk spanish in Boca Raton, FL is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Help Desk (Spanish), and why are they important?

To excel as an Entry Level IT Help Desk (Spanish), you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and fluency in both Spanish and English. Familiarity with ticketing systems like ServiceNow, remote support tools, and basic Microsoft or CompTIA certifications (such as A+) are commonly required. Strong communication, patience, and problem-solving skills help you deliver effective support and build rapport with users. These abilities ensure timely resolution of technical issues for Spanish-speaking clients, improving overall user satisfaction and productivity.

What are some common challenges faced by Entry Level IT Help Desk professionals who provide support in Spanish, and how can they prepare for them?

Entry Level IT Help Desk professionals supporting Spanish-speaking users often face challenges such as language barriers, translating technical terminology, and addressing cultural communication differences. It's important to build strong bilingual communication skills and become familiar with technical vocabulary in both English and Spanish. Preparing by studying common troubleshooting scripts and practicing with real-world scenarios can help you respond effectively. Collaborating closely with more experienced team members and seeking feedback will also help you adapt quickly and deliver high-quality support.

What are Entry Level IT Help Desk Spanish jobs?

Entry Level IT Help Desk Spanish jobs are positions where individuals provide technical support and troubleshooting assistance to users, primarily in Spanish. These roles involve resolving computer, software, or network issues via phone, email, or chat, and are designed for those just starting their IT careers. Fluency in both English and Spanish is often required, as you'll be supporting Spanish-speaking clients or employees. These jobs are ideal for people with basic IT knowledge and strong communication skills looking to gain experience in the technology field.

What is the difference between Entry Level It Help Desk Spanish vs Entry Level Network Support Technician?

AspectEntry Level It Help Desk SpanishEntry Level Network Support Technician
CertificationsCompTIA A+, Network+ (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, customer support, remote or on-siteNetwork infrastructure, troubleshooting, on-site or remote
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, IT services

Entry Level It Help Desk Spanish primarily focuses on providing technical support and customer service in Spanish, often handling software and hardware issues remotely or on-site. Entry Level Network Support Technician involves troubleshooting and maintaining network systems, requiring more specialized networking knowledge. Both roles often require similar certifications but differ in daily tasks and technical focus.

What are the most commonly searched types of It Help Desk Spanish jobs in Boca Raton, FL? The most popular types of It Help Desk Spanish jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Entry Level It Help Desk Spanish jobs? Cities near Boca Raton, FL with the most Entry Level It Help Desk Spanish job openings:
Entry Level It Help Desk Spanish jobs near you
Help Desk Analyst

Help Desk Analyst

NCCI

Boca Raton, FL • On-site

$19 - $26/hr

Other

Posted 10 days ago

Job description

WHO WE ARE:
Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We are the nation's trusted source for accurate, objective workers compensation information. At NCCI, we recognize that our employees are the reason our legacy endures today. We're motivated by the opportunity to do challenging and interesting work, and our Total Rewards package attracts top talent. Our employees care about each other, and the communities in which they live and work. Our values of integrity, respect, quality and excellence, responsibility, and commitment guide our success.
WHAT WE BELIEVE:
We come from diverse backgrounds, so our commitment to inclusion is what brings us together to work as one.
  • We respect each other and value our differences
  • We can be authentic and feel like we belong
  • We promote equity in our organization and our community

TEAM: INFORMATION TECHNOLOGY
PAY TYPE: HOURLY
JOB OVERVIEW:
At NCCI, we're looking for a Help Desk Analyst to provide first-level technical support to internal users for NCCI computer systems and related equipment/services. You'll respond to incidents/requests reported via phone calls, emails, and dashboards, diagnose the incidents/requests, provide immediate solutions, and, if necessary, escalate to the appropriate staff.
Additionally, you'll support system availability by documenting issues, communicating to impacted users, escalating to support teams, coordinating troubleshooting, and pursuing root cause analysis. Our Help Desk Analysts are the NCCI users' advocates and are an integral part of ensuring customer satisfaction.
WORK LOCATION:
This position will work in a flexible-hybrid environment. The selected candidate must live locally within a commutable distance to our Boca Raton, FL headquarters.
NOTE: NCCI will not sponsor applicants for work visas.
WHAT YOU'LL DO:
  • Respond to end-user requests by logging, diagnosing, and resolving/escalating incidents in the ticketing system
  • Keep current with software/hardware deployments and configurations, infrastructure, and application development activities to provide effective support and timely correlation of incidents
  • Monitor open call tickets to ensure appropriate closure of incident, problem, or service-related calls within Service Level Agreements (SLAs)

WHAT IT TAKES:
  • High School Diploma/GED
  • 2+ years related experience in technical support work in a call center environment related to the diagnosis and problem resolution of computer hardware and software
  • Working knowledge in technical areas such as: computer hardware, operating systems, unified communications, Microsoft 365, common desktop software tools (remote assistance, etc.), mobile devices, call center and incident management systems
  • Professional verbal and written communication skills to convey information clearly and concisely
  • Ability to communicate technical concepts in a non-technical manner while maintaining a friendly and customer focused attitude
  • Critical thinking in assessing situations to identify themes, propose improvements/solutions to maintain optimal processes and Help Desk Services

PREFERRED SKILLS & EXPERIENCES:
  • Bachelor's Degree or technical trade school
  • Certification in any of the following: Help Desk Professional, HDI Support Center Analyst, Comptia A+, additional Comptia Certifications, Computer Programming languages

WHAT'S IN IT FOR YOU:
  • Work for the leader in workers compensation information providing data, insights, and tools for almost 1,000 insurance companies with over 100 years of experience
  • Competitive base salary plus a targeted annual performance bonus
  • Wonderful team of dynamic people to work with who are fun, caring, and friendly
  • Positive work environment and culture, which celebrates success and honors each other's contributions to the team
  • Fantastic benefits package

WHO TO CONTACT:
Zach Wierzba
Sr Talent Acquisition Specialist
zach_wierzba@ncci.com
EQUAL EMPLOYMENT OPPORTUNITY:
NCCI Holdings, Inc. is an Equal Opportunity Employer. It is our policy to provide equal opportunities to our employees (for example, in hiring, promotions, training) and to all job applicants, and to maintain a work environment free of discrimination on the basis of race, creed, color, national origin, marital and veteran status, gender, age, status as a qualified individual with a disability, religion, sexual orientation and gender identity or expression, genetic information, or any other basis prohibited by law. This policy applies to all employees and job applicants for employment.
We require a drug screen and background check. Smoke-free environment.
NCCI logo

About NCCI

Sourced by ZipRecruiter

Industry

Insurance services

Company size

501 - 1,000 Employees

Headquarters location

Boca Raton, FL, US

Year founded

1923

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