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Entry Level It Help Desk Spanish Jobs in Boca Raton, FL

Action Labor and Staffing Connection

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IT Help Desk Technician

West Palm Beach, FL · On-site

$24 - $28/hr

Position: IT Help Desk Technician Reports to: IT Manager / Director of IT Location: West Palm Beach ... Bilingual (English/Spanish) helpful given branch workforce demographics Success Metrics (First 90 ...

ChenMed, LLC

Associate IT Service Desk Technician

Miami, FL · On-site

$20.20 - $28.83/hr

As an entry level position within the Service Desk team, the Associate IT Service Desk Technician ... Monitors helpdesk for tickets assigned to the queue and processes based on priority. * Performs ...

Ghostpunch Games

Senior IT Administrator

Sunrise, FL

$80.40K - $108.90K/yr

The IT Help Desk role offers an exciting opportunity to engage with cutting-edge technologies within the gaming industry. The candidate will be a critical part of the team, ensuring smooth operations ...

GiaSpace Inc

Help Desk Technician

Fort Lauderdale, FL · On-site

$19 - $25.75/hr

The days of reading old, boring IT Technician Job Ads are over. We just gotta' ask... * Tired of ... Instead, here are the skillsets we're actively looking for with our next Help Desk Technician ...

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Entry Level It Help Desk Spanish information

See Boca Raton, FL salary details

$9

$19

$31

How much do entry level it help desk spanish jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level it help desk spanish in Boca Raton, FL is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $21.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level IT Help Desk (Spanish), and why are they important?

To excel as an Entry Level IT Help Desk (Spanish), you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and fluency in both Spanish and English. Familiarity with ticketing systems like ServiceNow, remote support tools, and basic Microsoft or CompTIA certifications (such as A+) are commonly required. Strong communication, patience, and problem-solving skills help you deliver effective support and build rapport with users. These abilities ensure timely resolution of technical issues for Spanish-speaking clients, improving overall user satisfaction and productivity.

What are some common challenges faced by Entry Level IT Help Desk professionals who provide support in Spanish, and how can they prepare for them?

Entry Level IT Help Desk professionals supporting Spanish-speaking users often face challenges such as language barriers, translating technical terminology, and addressing cultural communication differences. It's important to build strong bilingual communication skills and become familiar with technical vocabulary in both English and Spanish. Preparing by studying common troubleshooting scripts and practicing with real-world scenarios can help you respond effectively. Collaborating closely with more experienced team members and seeking feedback will also help you adapt quickly and deliver high-quality support.

What are Entry Level IT Help Desk Spanish jobs?

Entry Level IT Help Desk Spanish jobs are positions where individuals provide technical support and troubleshooting assistance to users, primarily in Spanish. These roles involve resolving computer, software, or network issues via phone, email, or chat, and are designed for those just starting their IT careers. Fluency in both English and Spanish is often required, as you'll be supporting Spanish-speaking clients or employees. These jobs are ideal for people with basic IT knowledge and strong communication skills looking to gain experience in the technology field.

What is the difference between Entry Level It Help Desk Spanish vs Entry Level Network Support Technician?

AspectEntry Level It Help Desk SpanishEntry Level Network Support Technician
CertificationsCompTIA A+, Network+ (preferred)CompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, customer support, remote or on-siteNetwork infrastructure, troubleshooting, on-site or remote
Industry UsageIT support, customer service, tech companiesNetworking, telecommunications, IT services

Entry Level It Help Desk Spanish primarily focuses on providing technical support and customer service in Spanish, often handling software and hardware issues remotely or on-site. Entry Level Network Support Technician involves troubleshooting and maintaining network systems, requiring more specialized networking knowledge. Both roles often require similar certifications but differ in daily tasks and technical focus.

What are the most commonly searched types of It Help Desk Spanish jobs in Boca Raton, FL? The most popular types of It Help Desk Spanish jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Entry Level It Help Desk Spanish jobs? Cities near Boca Raton, FL with the most Entry Level It Help Desk Spanish job openings:
Entry Level It Help Desk Spanish jobs near you
IT Help Desk Technician

IT Help Desk Technician

Action Labor and Staffing Connection

West Palm Beach, FL • On-site

$24 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

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Job description

Position: IT Help Desk Technician


Reports to: IT Manager / Director of IT


Location: West Palm Beach, FL (on-site) at 1700 Palm Beach Lakes Blvd, Ste 900, West Palm Beach, FL 33401


Status: Full-time, non-exempt


Pay Range: $24–$28/hr+++ and up based on experience PLUS full benefits


Position Summary

The IT Help Desk Technician is the first line of technical support for approximately 200+ internal users across multiple branch offices. This role resolves day-to-day hardware, software, network, and application issues that keep our staffing operations running — every minute a branch is down, dispatch stops and workers don't get sent to jobs. The role supports a multi-system environment including TempWorks, Microsoft Dynamics GP (Great Plains), Avionte, Carvin, Microsoft 365, and Windows desktop/laptop fleet.


IT Help Desk Technician needed for WO Partners, an established office platform business provider with branch locations throughout the Eastern United States serving the construction, light industrial, food processing industries and armed/unarmed security personnel.


We are a goal-oriented entrepreneurial company. WO Partners is driven by the most successful personnel in the industry. Our firm is looking for a seasoned IT Help Desk Tech to work under the Director of IT here at our Corp office in West Palm Beach, FL (in-house). 


We are looking for someone who can manage their tasks and stay organized around a weekly schedule. We value hard work, discipline, autonomy, and the ability to do the job right.


If you are looking for a fun environment to work hard and grow professionally, please apply this ad now! WO Partners is a unique workplace environment looking for talented technology personnel in a growth role that are up to the challenge! Our business is growing and we are thriving...come join us! Apply today!


Essential Duties

  • Serve as first point of contact for end users submitting tickets via phone, email, and ticketing system; triage, document, and resolve or escalate
  • Troubleshoot hardware (desktops, laptops, printers, scanners, mobile devices, VOIP phones) and software issues for branch and corporate users
  • Provision and deprovision user accounts in Active Directory, Microsoft 365, TempWorks, GP, Avionte, and other line-of-business applications
  • Support the TempWorks staffing platform front-end issues (login, printing, workflow errors) and route deeper issues to the application owner
  • Image, configure, and deploy new workstations and laptops for new branches and replacements
  • Maintain accurate asset inventory across all branches
  • Support multi-factor authentication, password resets, and basic security policy enforcement
  • Provide remote support to branch staff using remote desktop tools; travel to local offices as needed
  • Document recurring issues and contribute to the internal knowledge base
  • Assist with new branch IT setup as the company expands toward 32 offices by 2029
  • Coordinate with vendors (ISPs, copier vendors, phone vendors, MSPs) on service issues
  • Support after-hours escalations on a rotating basis as the team grows

Required Qualifications

  • 2+ years of help desk, desktop support, or MSP experience
  • Strong working knowledge of Windows 10/11, Microsoft 365 admin (Exchange, Teams, OneDrive, SharePoint), and Active Directory
  • Experience with ticketing systems (ConnectWise, ServiceNow, Freshservice, or similar)
  • Familiarity with networking fundamentals: TCP/IP, DNS, DHCP, VPN, basic switch/router troubleshooting
  • Strong customer service orientation — patience and clear communication with non-technical users
  • Ability to lift up to 40 lbs (workstations, printers, network gear)
  • Valid driver's license; ability to travel to local branches occasionally
  • High school diploma or equivalent

Preferred Qualifications

  • CompTIA A+, Network+, or Microsoft 365 Fundamentals certification
  • Experience supporting a multi-location business (10+ offices)
  • Exposure to staffing software (TempWorks, Avionte, Bullhorn) or ERP/accounting systems (Dynamics GP, Sage, NetSuite)
  • Experience with Intune, MDM, or RMM platforms
  • MSP background a strong plus
  • Bilingual (English/Spanish) helpful given branch workforce demographics

Success Metrics (First 90 Days)

  • First-call resolution rate ≥ 60% on Tier 1 tickets
  • Average ticket response time ≤ 30 minutes during business hours
  • New-hire workstation deployment ≤ 4 business hours from request
  • Zero unresolved tickets older than 5 business days without documented reason
  • Working knowledge of TempWorks user-side workflows and GP basic navigation

Compensation & Benefits

  • $24–$28/hr based on experience and certifications
  • [Health/dental/vision/401k/PTO per standard package]
  • Mileage reimbursement for branch visits
  • Certification reimbursement after 6 months


Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Company Description

Our staffing firm is a family-founded, family-controlled industrial staffing firm looking for the most talented temporary staffing personnel! Our five divisions of Action Labor, Staffing Connection, Maine Staffing, Complete Labor and Labor Solutions are looking to provide the best unskilled, semi-skilled and skilled temporary workers to the clients we serve throughout the Eastern United States. Our mission is to become the largest and most professional industrial temporary staffing agency in our geographic markets. Please APPLY NOW for both staff and field-level positions along with temporary job opportunities!!!