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Entry Level It Analyst Jobs in Alberta (NOW HIRING)

VC3

IT Service Desk Technician, Level 3

Calgary, AB

Description Are you a driven IT professional with strong technical skills and a proven track record ... Root cause analysis Thank you for your interest in CompuVision. We appreciate all applications ...

Clio

Senior Systems Developer, IT.

Calgary, AB · On-site

We are looking for an experienced Senior Systems Developer with strong system analysis and integration development capabilities to join our IT Systems team, with a primary allocation to the Finance ...

VC3

IT Onboarding Analyst

Calgary, AB

The IT Onboarding Analyst is responsible for investigating the state of a new client's IT ... Identify and photograph all components of the client's IT infrastructure according to standards.

Trans Alta

Learning Systems Analyst

Calgary, AB · Hybrid

Partner with business leaders, HR, IT, and SMEs to identify performance gaps and define measurable ... Strong analytical, project management, and problemsolving skills, with experience using data and ...

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All JobsIt Analyst JobsEntry Level It Analyst JobsEntry Level It Analyst Jobs in Alberta

Entry Level It Analyst information

See Alberta salary details

$14

$19

$25

How much do entry level it analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level it analyst in Alberta is $19.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $21.39 per hour, depending on experience, location, and employer.

What is an entry level IT analyst?

Entry level IT analysts are professionals who support an organization's information technology (IT) systems, often by analyzing technical issues, troubleshooting problems, and assisting with the implementation of new technologies. They typically work under the supervision of senior analysts or IT managers, learning to manage software, hardware, and network systems. Entry level IT analysts often handle tasks such as user support, system monitoring, and documentation while building their technical and analytical skills. This role is a stepping stone for more advanced IT positions and provides valuable hands-on experience in various IT environments.

What skills and qualifications are needed to thrive as an entry level IT analyst?

To thrive as an Entry Level IT Analyst, you need foundational knowledge of computer systems, networking, troubleshooting, and a relevant degree or certification such as CompTIA A+ or a bachelor's in IT. Familiarity with ticketing systems, basic scripting languages, and common software tools like Microsoft Office Suite is typically expected. Strong problem-solving abilities, communication skills, and a willingness to learn help you stand out in this role. These skills enable you to resolve user issues efficiently and adapt quickly to new technologies and team environments.

What are some typical challenges faced by entry level IT analysts during their first year on the job?

Entry Level IT Analysts often encounter challenges such as adapting to new technologies, troubleshooting unfamiliar systems, and managing multiple support requests simultaneously. They may also need to quickly learn company-specific software and processes while balancing user support with ongoing projects. Building effective communication with both technical and non-technical colleagues is essential, as is developing time management skills to prioritize tasks in a fast-paced environment.

What is the difference between Entry Level IT Analyst vs Network Support Technician?

AspectEntry Level IT AnalystNetwork Support Technician
Required CertificationsCompTIA A+, Network+ (preferred)CompTIA A+, Network+ (preferred)
Work EnvironmentOffice, help desk, troubleshootingNetwork labs, client sites, troubleshooting
Employer & Industry UsageIT departments across various industriesTelecom, internet service providers, corporate IT
Common Search & ComparisonYesYes

Entry Level IT Analysts and Network Support Technicians often share similar certifications and work environments, focusing on troubleshooting and support. While IT Analysts may handle broader IT systems and data analysis, Network Support Technicians specialize in network infrastructure. Both roles are essential in IT operations and frequently compared by job seekers seeking entry-level positions in technology support.

How do I become an entry level IT analyst?

To become an entry-level IT analyst, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Gaining skills in troubleshooting, networking, and familiarity with tools like SQL or Excel is important, along with obtaining certifications such as CompTIA A+ or Network+. Relevant internship or work experience can also improve job prospects.

How to get an entry level IT analyst job with no experience?

To secure an entry-level IT analyst position with no experience, focus on developing foundational skills in areas like networking, troubleshooting, and basic programming, often through online courses or certifications such as CompTIA A+ or Network+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve your chances, along with building a strong resume that highlights relevant skills and a willingness to learn.

What is the easiest entry-level IT analyst job?

An entry-level IT analyst role typically involves basic tasks such as troubleshooting hardware and software issues, assisting with user support, and maintaining IT systems. These positions often require foundational knowledge of operating systems, networking, and common tools like ticketing systems, and may require relevant certifications such as CompTIA A+ or Network+.

What are the most commonly searched types of It Analyst jobs in Alberta?

The most popular types of It Analyst jobs in Alberta are:

What are popular job titles related to Entry Level It Analyst jobs in Alberta?

For Entry Level It Analyst jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Entry Level It Analyst jobs in Alberta look for?

The top searched job categories for Entry Level It Analyst jobs in Alberta are:

Entry Level It Analyst jobs near you
Infographic showing various Entry Level It Analyst job openings in Alberta as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $40,934 per year, or $19.7 per hour.

IT Application Support Specialist

Parkland

Calgary, AB

Full-time

Posted 27 days ago

Job description

Description

As of November 1, 2025, Sunoco LP has successfully completed its acquisition of Parkland Corporation. For more information, please visit www.sunocolp.com.
 
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.
At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and are committed to making your job a challenging and rewarding experience.

Competitive Benefits. Meaningful Extras. Unmatched Value.

  • A place where you can take your career in the direction you want to grow and go

The Opportunity:

The Customer Portals Support Specialist plays a pivotal role in providing technical and operational expertise for our customer-facing portals. Operating at the intersection of business operations, CRM architecture, and enterprise software delivery, this individual collaborates closely with cross-functional business stakeholders, Salesforce platform leads, and software engineering teams.
This position is responsible for scoping requirements, troubleshooting production issues, monitoring interfaces, driving user adoption, and maintaining documentation to ensure a seamless, high-availability customer experience.

Responsibilities:

  • Domain & Platform Expertise: Serve as the functional and technical Subject Matter Expert (SME) for the SunocoNet customer portal ecosystem across internal teams and external customers.
  • Requirements & Solution Scoping: Partner with business units to capture requirements for portal feature enhancements, translating business logic into actionable technical specifications and user stories.
  • Production Support: Manage and resolve escalated daily support tickets, investigating complex system anomalies, integration failures, and data discrepancies.
  • Identity & Access Governance: Oversee customer portal user provisioning, Single Sign-On (SSO) authentication flows, role-based access controls (RBAC), and security policy configurations.
  • System Observability & Monitoring: Proactively monitor web application health, microservice interfaces, webhooks, and automated batch jobs; manage alert escalations to prevent downtime.
  • Data Analysis & SQL Research: Execute SQL queries and perform database research across enterprise data stores for troubleshooting, operational reporting, and data integrity audits.
  • Quality Assurance & UAT: Perform functional testing for new portal deployments, bug fixes, and feature releases; co-facilitate User Acceptance Testing (UAT) with business stakeholders.
  • Salesforce Ecosystem Collaboration: Partner directly with the Salesforce team on cross-platform data flows, Experience Cloud/Service Cloud integrations, shared testing cycles, and release management.
  • Enablement & Documentation: Develop technical support manuals, API/workflow documentation, standard operating procedures (SOPs), and end-user training resources.

Education:

  • Certifications: Salesforce Certified Administrator and Platform App Builder.

Key Skills and Technical Requirements:

  • Web Architecture & Modern APIs: Strong understanding of modern multi-tier web architectures, cloud infrastructure, RESTful APIs, JSON/XML, SFTP, and browser-level diagnostic tools (DevTools, HTTP request tracing).
  • Advanced Database & SQL Skills: Proficient in writing SQL for data validation, operational troubleshooting, and ad-hoc analysis.
  • Identity & Security Frameworks: Familiarity with modern authentication protocols, including OAuth 2.0, SAML 2.0, and Multi-Factor Authentication (MFA).
  • Agile & IT Service Management (ITSM): Experience navigating Agile delivery methodologies (Scrum/Kanban) and using modern tools like Jira, Confluence, and ServiceNow/Zendesk for ticket and project tracking.
  • Communication & Stakeholder Management: Exceptional interpersonal and technical communication skills. Comfortable leading meetings, presenting solutions to cross-functional stakeholders, and translating business language to development teams.
  • Analytical & Detail-Oriented: Problem-solving mindset with a demonstrated ability to manage concurrent priorities in a fast-paced enterprise environment.

Responsibilities:

  • Industry Experience: Background in the energy, fuel distribution, logistics, or convenience store retail sectors is considered a strong asset.
  • Development Familiarity: Basic exposure to front-end technologies (JavaScript, HTML/CSS) or modern middleware frameworks (MuleSoft, AWS API Gateway, Postman).

Humble. Hungry. Smart. Does this sound like you?

Do others describe you as being a down-to-earth achiever? Someone who thinks outside the box and always strives to do more than what is required. Someone who sees the bigger picture? You sound brilliant to work with!

We Want You To Shine:

We are committed to providing equal opportunities to all applicants. If you require accommodation due to a disability, you will have an opportunity to notify us when scheduling your interview.

Belonging Matters. Because You Do:

We are an equal opportunity employer and encourage applications from all qualified individuals.

Our ability to work as one team across Canada, the United States and the Caribbean is foundational to our success. We show up as our authentic selves each day and create space for one another’s unique contributions.

We respect the diverse cultures, traditions and perspectives of Indigenous Peoples and seek to achieve equitable partnerships and opportunities with Indigenous communities.

The Fine Print:

Candidates must be legally eligible to work in the country in which they applied. Regrettably, we are unable to sponsor employment visas at this time.

Please note that final candidates for this position will be required to undergo a confidential pre-employment background check, including but not limited to educational, criminal, credit, drug and alcohol, and/or fitness for duty testing.

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Parkland logo

About Parkland

Sourced by ZipRecruiter

With a team of over 10,000 employees at our main hospital and surrounding area clinics, Parkland is one of the largest public hospital systems in the country. For over 100 years, we remain dedicated to providing the best patient experience for those in our care. As a Parkland team member, you have the opportunity to apply your skills and talents as well as advance your knowledge and career goals. We offer meaningful careers that build on our vision of defining the standards of excellence in public health.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Calgary, AB, CA

Social media

Twitter

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