Entry Level International Customer Service Jobs in Appleton, WI

About Pierce, an Oshkosh company

At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.

Senior International Sales Operations Specialist R47059
The Senior International Sales Operations Specialist supports international customer programs, to deliver compliant proposals, execute contracts, manage program risks, and ensure successful customer delivery from opportunity through revenue recognition.

YOUR IMPACT:

• Coordinate the planning, and execution of international customer proposals, quotations, and competitive bids.

• Manage international programs and contracts from order receipt through execution, delivery, and revenue recognition.

• Identify, assess, and proactively manage program risks, issues, and dependencies, developing mitigation strategies to support successful program execution.

• Support cross-functional program teams across Sales, Engineering, Manufacturing, Supply Chain, Purchasing, Logistics, Finance, Quality, and other stakeholders to ensure timely decision-making, milestone achievement, and contract compliance.

• Support international customers, dealers, and internal stakeholders, by providing clear communication, status updates, and issue resolution, throughout the program lifecycle.

• Coordinate program planning activities including customer requirements, technical scope, pricing, schedules, production planning, logistics, forecasting, and change management to ensure successful execution.

• Support engagement activities including executive meetings, factory acceptance testing (FAT), product inspections, factory visits, and milestone reviews to strengthen customer relationships and support contractual deliverables.

• Develop, analyze, and present program metrics, forecasts, and executive reports to communicate program performance, identify trends, support strategic decision-making, and drive continuous improvement.

• Occasional travel as needed.

• Other duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor's Degree with three (3) or more years of business experience.

• 1-3 years of relevant experience (including internships, co-ops, or early career roles in sales, operations, or project coordination)

STANDOUT QUALIFICATIONS

• Excellent oral and written communication skills and attention to detail

• Ability to handle multiple projects simultaneously in a dynamic environment with very tight deadlines

• Ability to work well independently and as part of a team, build strong relationships at all levels and across all business units and organizations, and understand business needs.

• Ability to establish priorities and manage multiple tasks with changing deadlines.

• Proficiency in Microsoft Office Suite

• International sales experience

• Experience in bid and contract management

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Pay Range:

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at corporatetalentacquisition@oshkoshcorp.com.

Oshkosh Corporation is a merit-based Equal Opportunity Employer.Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.