ZipRecruiter

Log In

2

Entry Level Insurance Customer Service Representative Jobs in Topeka, KS

DCC Propane, LLC

Customer Care Representative

Topeka, KS · On-site

$14 - $19/hr

To provide service support and coordinate activities in the area of service to ensure safe, timely ... insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays. EOE ...

Domino's Pizza

CSR / Pizza Maker - $11.00/hr

Topeka, KS · On-site

$11/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's Pizza

CSR / Pizza Maker - $11.00/hr

Topeka, KS · On-site

$11/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's

CSR / Pizza Maker - $11.00/hr

Topeka, KS · On-site

$11/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's

CSR / Pizza Maker - $11.00/hr

Topeka, KS · On-site

$11/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

Domino's

CSR / Pizza Maker - $11.00/hr

Topeka, KS · On-site

$11/hr

We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that ...

previous page

Showing results 41-60

All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Topeka, KS

Entry Level Insurance Customer Service Representative information

See Topeka, KS salary details

$9

$17

$25

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for entry level insurance customer service representative in Topeka, KS is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Topeka, KS?

For Entry Level Insurance Customer Service Representative jobs in Topeka, KS, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Topeka, KS look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Topeka, KS with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Topeka, KS as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,794 per year, or $17.7 per hour.

Customer Care Representative

DCC Propane, LLC

Topeka, KS • On-site

$14 - $19/hr

Full-time

Medical, Vision, Retirement, PTO

Re-posted 25 days ago

DCC Propane rating

4.7

Company rating: 4.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

413th of 428 rated retail wholesalers

Job description

The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the primary liaison between customer and service team. To provide service support and coordinate activities in the area of service to ensure safe, timely and efficient response of customers' service needs. Where water solutions are offered, advanced knowledge will be required. There may be some light office administration responsibilities and assisting with special projects as assigned.
Duties and Responsibilities:
  • Provide exceptional customer service through phone and personal contact.
  • Resolve or escalate customer inquiries and/or complaints as needed.
  • Process counter transactions
  • Document and update customer records based upon the interactions.
  • Process payments and maintain customer accounts.
  • Assist with light collections or handle billing inquiries as assigned.
  • Strong data entry skills and attention to detail needed.
  • Must be able to work well in a fast-paced environment.
  • Provide resolution to gas and /or water service needs of customers.
  • Determine that service requests are within the scope of work performed by Company.
  • Maintain and manage parts inventory.
  • Ensure all paperwork is complete and accurately submitted in a timely manner.
  • Take responsibility regarding all aspects of daily tasks and actions.
  • Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position.
  • Attend all safety meetings, training and/or in-services.
  • Regular attendance at the worksite is required.

Qualifications: Knowledge, Skills and Abilities
  • Ability to provide excellent customer service and build rapport with customers.
  • Exercise solid organizational and communication skills.
  • Good phone skills and computer literacy (MS Office).
  • Ability to work independently and effectively manage time.
  • Must be dependable with a stable work history.
  • Ability to follow verbal and written directions.
  • Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary.
  • Effectively collaborate with leadership and employees to establish goals and standards.
  • Demonstrate a strong commitment to customer service and safety.
  • Ability to be a positive representative of the Company both internally and externally.
  • Ability to work with respect and cooperation at all times with fellow employees and customers.

Experience/Education:
  • High school diploma / GED is required.
  • Minimum of 3 years of experience in an office environment preferred.
  • Customer service or inside sales experience preferred.

Travel:
Local Travel only.
Physical Requirements:
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee is regularly required to:
    • Sit for extended periods of time, stand, walk, bend, crouch, squat, and twist on occasion.
    • Perform light lifting of supplies and materials from time to time.
    • Communicate with and exchange information verbally and in writing.
    • Move about in an office environment.
    • Work using repetitive motion.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
  • Work requires physical efforts associated with using the computer and phones to access information.

Working Environment:
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is:
  • Regularly in an office environment.
  • Regularly interrupted to meet the needs and requests of fellow employees and/or customers.
  • Regularly required to manage a number of tasks at one time.
  • Regularly experience a busy environment that will require excellent organizational and time and stress management skills.
  • Regularly exposed to sensory demands due to excessive computer use
  • The noise level in the work environment is usually moderate.

This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required.
Meet DCC Propane:
DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are continuing to grow and are currently represented by a team of over 900 dedicated and passionate professionals who live and work in 29 states operating under a number of strong regional brands. The business has succeeded in maintaining a strong family-feel with an unwavering commitment to world-class safety standards and customer service with competitive compensation and benefits.
Why Work for Us?
Tri-State Propane is part of the DCC Propane family. We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. One way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays.
EOE Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What DCC Propane employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply