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Entry Level Insurance Customer Service Representative Jobs in Pawtucket, RI

BOTG LLC

Customer Service Representative (CSR)

Warwick, RI · On-site

$19 - $20/hr

Position: Customer Service Representative (CSR) Location: Warwick, RI Job Type: 6-Month Initial ... Experience within the insurance industry is highly desired . Key Responsibilities * Handle inbound ...

New

Copart, Inc.

Customer Service Representative

Exeter, RI · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Insurance • Discounts Along with many other employee benefits. At Copart, we are focused on ...

U-Haul

Customer Service Representative

Stoughton, MA · On-site

$15 - $16/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

New Bedford, MA · On-site

$15 - $16/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Warwick, RI · On-site

$16 - $21.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Pawtucket, RI · On-site

$15.50 - $21.25/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Taunton, MA · On-site

$15 - $16/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Warwick, RI

$16 - $21.75/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Taunton, MA

$15 - $16/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Brockton, MA · On-site

$15 - $16/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Stoughton, MA · On-site

$15 - $16/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Brockton, MA · On-site

$15 - $16/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Pawtucket, RI

Entry Level Insurance Customer Service Representative information

See Pawtucket, RI salary details

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How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level insurance customer service representative in Pawtucket, RI is $18.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Pawtucket, RI?

For Entry Level Insurance Customer Service Representative jobs in Pawtucket, RI, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Pawtucket, RI look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Pawtucket, RI are:

What cities near Pawtucket, RI are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Pawtucket, RI with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Pawtucket, RI as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,045 per year, or $18.3 per hour.

Insurance Customer Service & Sales Representative

Marnette Bromberg - Allstate Insurance

Providence, RI • On-site

$60K - $90K/yr

Full-time

PTO

Re-posted 23 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Join the Marnette Bromberg Allstate Agency, a top-performing insurance agency serving the New England area in 3 states. We are seeking a licensed, sales-driven insurance professional for a full-time, in-office role supporting customers while consistently meeting sales expectations.
This position is primarily based in our Providence office, with weekly shifts in Dedham, MA. Candidates must be local and available to work onsite full time. In this role, you will service existing clients, conduct coverage reviews, and generate sales through cross-selling and policy recommendations. You will be part of a high-performing team with a strong reputation for customer care and internal growth.
Responsibilities:
  • Provide in-person and phone-based customer support
  • Conduct policy and coverage reviews to identify sales opportunities
  • Meet established sales expectations through cross-selling and proactive outreach
  • Work collaboratively between the Providence and Dedham offices
  • Maintain strong client relationships through consistent follow-up
Requirements:
  • Active insurance license required
  • Prior success in an insurance sales or service role
  • Strong communication and customer-facing skills
  • Comfortable in a fast-paced, in-office environment
  • Local to Rhode Island and able to work onsite full time
Compensation:
$60,000 – $90,000 per year (base + performance incentives)