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Entry Level Insurance Customer Service Representative Jobs in Georgetown, TX

StaffMyAgency LLC

Insurance Customer Service

Austin, TX · On-site

$50K - $75K/yr

... Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty ... Service can include responding to inquiries regarding insurance availability, eligibility ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Georgetown, TX

Entry Level Insurance Customer Service Representative information

See Georgetown, TX salary details

$9

$17

$25

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level insurance customer service representative in Georgetown, TX is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $19.42 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Georgetown, TX?

For Entry Level Insurance Customer Service Representative jobs in Georgetown, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Georgetown, TX look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Georgetown, TX are:

What cities near Georgetown, TX are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Georgetown, TX with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Georgetown, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $36,326 per year, or $17.5 per hour.

Insurance CSR

Crouch Staffing Solutions, Inc.

Killeen, TX

$15 - $20/hr

Full-time

Re-posted 3 days ago

Job description

Job Title: Insurance Customer Service Representative
Location: Killeen, TX Area
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Pay: $15.00–$20.00/hour (DOE)

Position Overview
Crouch Staffing is seeking a detail-oriented and customer-focused Insurance Customer Service Representative to support a local insurance office in the Killeen area. This role will assist clients with both commercial and personal lines insurance, ensuring accurate policy handling and excellent customer service.

Key Responsibilities
  • Respond to customer inquiries regarding commercial and personal lines insurance coverage
  • Enter and maintain accurate client data within the company system
  • Review client applications for completeness and accuracy
  • Verify that approved policies align with client requests and ensure all changes are properly processed
  • Send correspondence, policy documents, and updates to clients
  • Accept and process premium payments
  • Issue Certificates of Insurance (COIs)
  • Conduct collection calls for outstanding balances
  • Maintain organized and compliant client documentation and records
Qualifications
  • 2+ years of experience in an insurance or office support role preferred
  • Active insurance license preferred, but not required
  • Willingness to cross-train licensed individuals into this role
  • Strong attention to detail and organizational skills
  • Excellent communication and customer service abilities
  • Proficiency with data entry and computer systems
Work Environment
  • Office setting with a focus on accuracy, customer service, and teamwork
  • Fast-paced environment requiring strong multitasking abilities
Why Apply?
  • Stable Monday–Friday schedule
  • Opportunity to grow within the insurance field
  • Competitive pay based on experience 
Please apply at www.crouchstaffing.com