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Entry Level Insurance Customer Service Representative Jobs in Edmonton, AB

SNDL, Inc.

Customer Experience Representative

Edmonton, AB · On-site

  • Medical

  • Dental

  • PTO

As a Customer Experience Representative, you'llbe the face of our brand, providing exceptional ... Customer service, retail, or hospitality experience is an asset * Strong communication skills and a ...

OPENLANE

Commercial Accounts Representative

Nisku, AB

CA$20 - CA$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust ... Customer-Focused: You provide prompt, courteous service and resolve customer issues in a friendly ...

OPENLANE

Commercial Accounts Representative

Nisku, AB

CA$20 - CA$25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust ... Customer-Focused: You provide prompt, courteous service and resolve customer issues in a friendly ...

CIBC US

Client Service Representative [Hourly]

Leduc, AB · On-site

  • Retirement

As a Client Service Representative, whether it's answering questions, assisting with transactions ... Customer Engagement, Customer Experience (CX), Customer Service, Empathy, Financial Services ...

New

CIBC

Client Service Representative [Hourly]

Leduc, AB

  • Retirement

As a Client Service Representative, whether it's answering questions, assisting with transactions ... Customer Engagement, Customer Experience (CX), Customer Service, Empathy, Financial Services ...

New

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Edmonton, AB

Entry Level Insurance Customer Service Representative information

See Edmonton, AB salary details

$11K

$35.4K

$44K

How much do entry level insurance customer service representative jobs pay per year?

As of Aug 15, 2026, the average yearly pay for entry level insurance customer service representative in Edmonton, AB is $35,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $37,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Edmonton, AB?

For Entry Level Insurance Customer Service Representative jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Edmonton, AB look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Edmonton, AB with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Edmonton, AB as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,413 per year, or $17 per hour.

Customer Experience Representative

SNDL, Inc.

Edmonton, AB • On-site

Part-time

Medical, Dental, PTO

Re-posted 16 days ago

Job description

Work Location

Value Buds Meyokumin

About the Role

Retail Sales Associate - Cannabis (Customer Experience Rep)

About Value Buds

Value Buds is one of Canada's largest cannabis retailers, with stores across B.C., Alberta, Saskatchewan, Manitoba, and Ontario. Value Buds has a simple mission: deliver compelling value to cannabis consumers. Our goal is to attract, grow, andretaina loyal customer base by offering high-quality cannabis products in convenient locations and every-day low prices.

About the Role

We're looking for a motivated and dependable Customer Experience Representative to join our team. As a Customer Experience Representative, you'llbe the face of our brand, providing exceptional service while helping customers navigate the exciting world of cannabis. This role is ideal for someone who love building relationships, eager to learn and make a positive impact in a growing industry.

What You'll Do

  • Create a welcoming experience for every customer
  • Provide product recommendations and cannabis education
  • Operate the POS, handle payments, and issue receipts
  • Restock shelves and support basic inventory tasks
  • Ensure compliance with cannabis regulations, including ID verification

About You

  • Customer service, retail, or hospitality experience is an asset
  • Strong communication skills and a customer-first attitude
  • Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell)
  • Minimum age requirement based on province (18/19+)
  • Ability to stand for extended periods and lift up to 40 lbs
  • Eligible to pass a Criminal Record Check

WhyYou'llLove WorkingWithUs

  • Career growth and internal promotion opportunities
  • In-depth product training and ongoing learning
  • Supportive, team-oriented environment
  • Employee product discountsacross our retail banners
  • Competitive wages and flexible schedulingoptions
  • Employee & Family Assistance Program (EFAP) available to all employees, offering confidential 24/7 mental health, wellness, financial, and family support

Additional benefits available to full-time employees, including health, dental, prescription drug coverage, and paid vacation.

Our Commitment to Diversity, Equity and Inclusion

At Value Buds, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to contribute. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic.

Ready to Apply?

Ifyou'reexcited about cannabis and great customer service, apply today to join our team.

About SNDL

SNDL is one of Canada's leading and fastest-growing liquor and cannabis companies. As the country's largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis.

We're also one of Canada's largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Gron, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Learn more about SNDL

Apply