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Entry Level Insurance Customer Service Representative Jobs in Edmonton, AB

The RPM Groups

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Entry Level Sales Representative

Edmonton, AB · On-site

CA$1.2K/wk

Entry-Level Sales Representative We are seeking a motivated and enthusiastic Entry Level Sales ... Engage with customers to understand their needs and recommend products/services * Build and ...

Cintas

Route Service Representative

Edmonton, AB · On-site

Grow our existing customer base by upselling and cross-selling additional products and services ... AD&D Insurance, 100% Company Paid Paid Vacation and Holidays Skills Development, Training and ...

CIBC US

Client Service Representative

Onoway, AB · On-site

As a Client Service Representative, whether it's answering questions, assisting with transactions ... Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal ...

CIBC

Client Service Representative

Onoway, AB · On-site

As a Client Service Representative, whether it's answering questions, assisting with transactions ... Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Edmonton, AB

Entry Level Insurance Customer Service Representative information

See Edmonton, AB salary details

$11K

$35.4K

$44K

How much do entry level insurance customer service representative jobs pay per year?

As of Sep 8, 2026, the average yearly pay for entry level insurance customer service representative in Edmonton, AB is $35,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $37,500.00 per year, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What cities near Edmonton, AB are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Edmonton, AB with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,413 per year, or $17 per hour.

Entry Level Sales Representative

Edmonton, AB • On-site

The RPM Groups
See more jobs at The RPM Groupsexternal

CA$1.2K/wk

Full-time

Re-posted 4 days ago

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Job description

Entry-Level Sales Representative


We are seeking a motivated and enthusiastic Entry Level Sales Representative to join our dynamic sales team. This position is ideal for individuals looking to kickstart their career in sales and develop their skills in a fast-paced environment.


As an Entry Level Sales Representative, you will be responsible for engaging with potential customers, understanding their needs, and providing tailored solutions to help them achieve their goals.


What You’ll Do:

• Engage with customers to understand their needs and recommend products/services

• Build and maintain strong customer relationships

• Meet and exceed sales targets

• Work closely with the sales team to strategize and grow client accounts

• Learn and master the art of closing deals


What We’re Looking For:

• No prior sales experience required – just a positive attitude and a willingness to learn!

• Good communication and interpersonal skills

• Self-motivated and able to work independently

• Team player with a competitive spirit

• Positive attitude


What We Offer:

• Competitive uncapped commissions avg $1200/week

This is a COMMISSION ONLY position

• Ongoing training and career development opportunities

• A supportive and fun team environment

• Potential for growth within the company


Join us as we strive for excellence in customer service and sales performance! This is an exciting opportunity for anyone eager to learn the ins and outs of the sales world while contributing to our team's success.


This is your chance to launch a rewarding career in sales! If you’re ready to grow and make an impact, apply now.