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Entry Level Insurance Customer Service Representative Jobs in Conroe, TX

ALLSTATE Insurance Agency

Be Seen First

Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

Location: Kingwood, TX (Houston Area) -Licensed Insurance Customer Service Manager Compensation: Total Earning Potential: $75,000-$135,000+ ($ 50,000 Base Salary + Monthly Incentives + Sales ...

ALLSTATE Insurance Agency

Be Seen First

Insurance Customer Service Representative

Houston, TX · Remote

$75K - $135K/yr

Location: Kingwood, TX (Houston Area) -Licensed Insurance Customer Service Manager Compensation: Total Earning Potential: $75,000-$135,000+ ($ 50,000 Base Salary + Monthly Incentives + Sales ...

StaffMyAgency LLC

Customer Service

Huntsville, TX · On-site

$20 - $25/hr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

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Entry Level Insurance Customer Service Representative information

See Conroe, TX salary details

$8

$16

$23

How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level insurance customer service representative in Conroe, TX is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $17.88 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Conroe, TX?

For Entry Level Insurance Customer Service Representative jobs in Conroe, TX, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Conroe, TX look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Conroe, TX are:

What cities near Conroe, TX are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Conroe, TX with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Conroe, TX as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,473 per year, or $16.1 per hour.

Insurance Customer Service Representative

Spring, TX • On-site

Allstate - Crystal Reagan Agency
See more jobs at Allstate - Crystal Reagan Agencyexternal

$15 - $18/hr

Full-time

PTO

Re-posted 9 days ago

Job description

Our office is growing and we are looking to bring on a new insurance customer service representative to fit into our close-knit office! As an insurance customer service representative, you will have the chance to learn how to market and tailor our products to the individual customers we serve. You will be responsible for being a point of contact to our customers and ensuring that their needs are taken care of in a timely manner.

To excel in this insurance customer service role, you will need to be energetic, motivated, and ready to let us help you learn the industry and obtain the tools you need to succeed!


Benefits

Hourly Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Evenings Off

Career Growth Opportunities

Weekends Off

Free Coffee

Free Snacks

Bonus Opportunities


Responsibilities
  • Complete Binding Authority (about 40 hours).
  • Past insurance experience is a plus.
  • Must have a friendly voice to assist customers with policy services, identify customer needs, and market appropriate products and services that fit each individual client.
  • Must possess knowledge of computer and telephone systems in order to complete tasks.
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Requirements
  • You must have your Texas General Lines P&C license or be willing to obtain a Texas General Lines P&C license.
  • Being people-oriented and self-motivated will greatly impact your overall success in this position.
  • You must be able to communicate effectively and have exceptional written, verbal and listening skills.
  • You must be able to use a computer and telephone system.
  • You must have reliable transportation.