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Entry Level Insurance Customer Service Representative Jobs in Boise, ID

QCHI

Customer Service Representative

Boise, ID · On-site

$14/hr

Boise, ID 83705. The Customer Service Representative opportunity is a full-time entry-level ... Life insurance * Paid time off * Referral program * Vision insurance *Benefits available to ...

U-Haul

Customer Service Representative

Boise, ID · On-site

$15.25 - $20.75/hr

... Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative ... Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and ...

U-Haul

Customer Service Representative

Caldwell, ID · On-site

$15.25 - $20.75/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in ... Life insurance * MetLaw Legal program * MetLife auto and home insurance * Discounts on Apple ...

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All JobsInsurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative JobsEntry Level Insurance Customer Service Representative Jobs in Boise, ID

Entry Level Insurance Customer Service Representative information

See Boise, ID salary details

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How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for entry level insurance customer service representative in Boise, ID is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.90 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Boise, ID?

For Entry Level Insurance Customer Service Representative jobs in Boise, ID, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Boise, ID look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Boise, ID are:

What cities near Boise, ID are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near Boise, ID with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Boise, ID as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,211 per year, or $17.9 per hour.

Customer Service Representative - Entry-Level

Resilient Enterprise Marketing

Eagle, ID • On-site

$15.25 - $20.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

We are hiring Customer Service Representatives to join our growing customer service and sales team. This is an entry-level position with training and opportunities for advancement into management.

The ideal candidate is motivated, professional, customer-focused, and eager to learn. Previous customer service experience is preferred, but we are primarily looking for someone who is trainable and willing to grow.

Responsibilities
  • Provide excellent customer service and resolve customer concerns
  • Support customer retention and account management
  • Assist the sales and customer service team in reaching goals
  • Help train and develop new team members
  • Handle escalated customer inquiries and resolve problems
  • Maintain company standards for quality and customer satisfaction
  • Work effectively both independently and as part of a team
Requirements
  • 1–3 years of customer service experience preferred
  • Excellent verbal and written communication skills
  • Strong problem-solving and active listening skills
  • Ability to multitask and work well under pressure
  • Positive, professional, and team-oriented attitude
  • Strong work ethic and willingness to learn
  • Ability to adapt to a fast-paced environment
Career Growth

This is an entry-level customer service opportunity with management training. Successful employees may have the opportunity to advance into team leadership and customer service management based on performance.

Immediate hiring. Apply today!

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