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Entry Level Information Technology Jobs in Rio Rancho, NM

University of New Mexico

IT Support Tech 1

Albuquerque, NM · On-site

$18.81 - $24.52/hr

This entry-level position is designed for individualslooking to start their career in IT support, with a primary focus onphone-based assistance and self-service support. UNM IT is a criticalarea that ...

Valvoline

Entry-Level Lube Tech

Albuquerque, NM · On-site

$13 - $17.75/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.50 - $17.25/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.75 - $17.50/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.75 - $17.50/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Albuquerque, NM · On-site

$13.50 - $18.75/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.50 - $17.25/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.50 - $17.25/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Rio Rancho, NM · On-site

$12.75 - $17.25/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

Valvoline

Entry-Level Lube Tech

Albuquerque, NM · On-site

$12.75 - $17.50/hr

What you'll do As an Entry-level Lube Technician, you will help drive the continued success of VIOC ... The contact information is for accommodation requests only; do not use this contact information to ...

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Entry Level Information Technology information

See Rio Rancho, NM salary details

$10

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$35

How much do entry level information technology jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for entry level information technology in Rio Rancho, NM is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What are entry level information technology jobs?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

How can I start an IT career with no experience?

Starting an entry-level IT career without experience involves gaining foundational knowledge through online courses, certifications like CompTIA A+ or Network+, and hands-on practice with hardware and software. Internships, volunteering, or personal projects can also demonstrate skills to employers and help build a professional portfolio.

How to make $80,000 a year without a degree?

Entry level information technology roles such as network technician, cybersecurity analyst, or systems administrator can reach $80,000 annually with relevant certifications like CompTIA, Cisco, or Microsoft, and practical experience. Developing skills in areas like cloud computing, scripting, and troubleshooting can also increase earning potential without a degree.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

What are the key skills and qualifications needed to thrive as an Entry Level Information Technology professional, and why are they important?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.

What is an entry level position in IT?

An entry level position in IT is a role suitable for individuals with minimal professional experience, often requiring basic knowledge of computer systems, networks, or software. Common positions include help desk technician, IT support specialist, or junior network administrator, and they typically involve on-the-job training and foundational certifications like CompTIA A+ or Network+.

What is the most entry level IT job?

An entry-level IT job typically refers to roles such as help desk technician, IT support specialist, or computer support technician. These positions often require basic knowledge of computer hardware, software, and troubleshooting, and may only need a high school diploma or relevant certifications like CompTIA A+.
What are the most commonly searched types of Information Technology jobs in Rio Rancho, NM? The most popular types of Information Technology jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Entry Level Information Technology jobs? Cities near Rio Rancho, NM with the most Entry Level Information Technology job openings:
Entry Level Information Technology jobs near you
IT Support Tech 1

IT Support Tech 1

University of New Mexico

Albuquerque, NM • On-site

$18.81 - $24.52/hr

Full-time

Medical, Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.

University Of New Mexico rating

8.5

Company rating: 8.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

65th of 537 rated colleges and universities

Job description

IT Support Tech 1
Requisition ID
req36783
Working Title
IT Support Tech 1
Position Grade
09
Position Summary
The UNM IT Service Deskplays a vital role in providing high-quality customer service and support tothe University of New Mexico community, including students, staff, faculty,retirees, and affiliates. This entry-level position is designed for individualslooking to start their career in IT support, with a primary focus onphone-based assistance and self-service support.
UNM IT is a criticalarea that maintains operations during some periods of University closures suchas winter break, inclement weather days, and other unexpected closures.
Key Responsibilities
  1. Serve as the initialpoint of contact for IT Service Desk inquiries, handling phone, self-service,and in-person support requests.
  2. Assist in theresolution of complex issues and escalate concerns as necessary, ensuringefficient and timely solutions.
  3. Participate in ITService Desk projects aimed at enhancing support processes and improvingservice delivery.
  4. Support thefunctionality and administration of IT Service Management (ITSM) tools,including user training and troubleshooting.
  5. Collaborate with ITteams to ensure seamless coordination of IT services and provide expert supportwithin the Service Desk.
  6. Work as part of ateam of Subject Matter Experts (SMEs) responsible for Tier 2 support, includingadvanced troubleshooting, customer support testing, and knowledge development.
  7. Contribute tointernal training efforts and assist with the creation of resources thatenhance the effectiveness of the Service Desk.

See the Position Description for additional information.
Conditions of Employment
  • Specialty licensure/certification may be required, as specified by the department.
  • Successful candidate may be subject to a criminal background check prior to starting work.

Minimum Qualifications
High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified.
Higher education and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year for year basis.
Preferred Qualifications
  • Experience deliveringexceptional customer service in a technical support or service deskenvironment.
  • Experience withIncident Management and IT Service Management (ITSM) tools such as Cherwell,ServiceNow, or similar.
  • Excellent writtenand verbal communication skills, including experience writing clear,user-friendly documentation.
  • Experiencecollaborating with technical teams to resolve issues and improve servicedelivery.
  • ITIL or HDIcertification (or equivalent experience) preferred.
  • Demonstrated abilityto manage multiple priorities while maintaining accuracy and professionalism.

Additional Requirements
Applications need to include a complete professional work history with dates and hours worked.
Campus
Main - Albuquerque, NM
Department
IT Customer Service (319A)
Employment Type
Staff
Staff Type
Term - Full-Time
Term End Date
4 months from date of hire
Status
Non-Exempt
Pay
Hourly: $18.81-$24.52
Benefits Eligible
This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required
Yes
For Best Consideration Date
Eligible for Remote Work
Yes
Eligible for Remote Work Statement
After a period, the new employee may be eligible for a telecommuting/hybrid remote work arrangement under the discretion of their supervisor, business needs, and successful completion of training.
Application Instructions
Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.
Include Resume and Cover Letter.
Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.
The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.

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