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Entry Level Information Technology Jobs in Bothell, WA

Ace IT Careers

Entry-Level QA Analyst

Seattle, WA · Remote

Kickstart Your Career as an Entry-Level QA Analyst with Ace IT Careers! Ace IT Careers is seeking ... Whether you are a recent graduate or looking to transition into the IT field, our comprehensive ...

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Entry Level Information Technology information

See Bothell, WA salary details

$12

$25

$43

How much do entry level information technology jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for entry level information technology in Bothell, WA is $25.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Information Technology professional, and why are they important?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

What are entry level information technology jobs?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

What are the most commonly searched types of Information Technology jobs in Bothell, WA? The most popular types of Information Technology jobs in Bothell, WA are:
What job categories do people searching Entry Level Information Technology jobs in Bothell, WA look for? The top searched job categories for Entry Level Information Technology jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Entry Level Information Technology jobs? Cities near Bothell, WA with the most Entry Level Information Technology job openings:
Entry Level Information Technology jobs near you
Infographic showing various Entry Level Information Technology job openings in Bothell, WA as of May 2026, with employment types broken down into 74% Full Time, 13% Temporary, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $52,709 per year, or $25.3 per hour.
Onsite IT Support Technician

Onsite IT Support Technician

Milestone Technologies, Inc.

Seattle, WA • On-site

$24.50 - $33.50/hr

Other

Posted 8 days ago

Job description

Provide entry-level onsite IT support for end users by following documented procedures and escalation paths. This role focuses on basic troubleshooting, customer assistance, and hands-on support, with training and guidance provided.

Key ResponsibilitiesUser Support
  • Provide walk-up and desk-side support for common IT issues
  • Assist users with basic questions and requests
  • Support new hire and intern onboarding activities
  • Deliver friendly, professional customer service
  • Escalate issues when troubleshooting steps are exhausted
Hardware & Device Support
  • Assist with setup and basic troubleshooting of:Laptops, monitors, keyboards, mice, and peripherals Mobile phones and tablets
  • Perform simple break/fix actions: Device swaps Cable replacement Power and connectivity checks
  • Support basic printer issues (paper jams, toner replacement)
Software & Application Support
  • Assist users with common applications, including:Google WorkspaceMicrosoft OfficeZoom and Slack
  • Help users with login issues, password resets, and MFA prompts
  • Follow runbooks to resolve common application issues
AV & Conference Room Support
  • Perform basic conference room checks:Powering on equipmentVerifying displays and connections
  • Report and escalate AV issues using documented procedures
Network & Connectivity (Basic)
  • Assist users with basic connectivity issues:Wi-Fi connectionVPN login
  • Perform simple checks (cables, adapters, device settings)
  • Escalate network issues to senior support teams
Access & Security Support
  • Assist with:Account access requestsDevice enrollment and setup
  • Follow security procedures for device handling and returns
Asset & Inventory Support
  • Help manage IT inventory and storage areas
  • Assist with asset tagging and equipment tracking
  • Prepare equipment for new hires, reuse, or return
  • Support equipment vending machines if applicable
Process & Team Support
  • Follow documented procedures, runbooks, and checklists
  • Accurately log and update tickets in the ITSM system
  • Participate in training, onboarding, and refresher sessions
  • Ask questions and seek guidance when needed
KPIs & Expectations
  • Meet assigned ticket volume targets
  • Follow SLAs and escalation timelines
  • Maintain positive customer satisfaction scores
  • Respond promptly to walk-up and chat requests
Required Skills & Experience
  • 0-1 year of IT support or customer service experience (training provided)
  • Basic familiarity with:Windows or macOSCommon productivity tools
  • Strong communication and customer service skills
  • Willingness to learn and follow procedures
  • Reliable onsite presence and punctuality
Nice to Have (Not Required)
  • IT coursework, certification, or technical training
  • Experience in retail, hospitality, or customer support roles
  • Interest in growing a career in IT support
Employment Type: US Regular FT

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