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Entry Level Information Technology Jobs in Bothell, WA

Pwc

IT Audit/SOX - Senior Associate

Seattle, WA · On-site

$77K - $202K/yr

... As an IT Audit/SOX - Senior Associate, you will play a pivotal role in delivering end-to-end ... PwC does not intend to hire experienced or entry level job seekers who will need, now or in the ...

TRU HEART CONSULTING INC

Be Seen First

Entry Level Sales Representative

Seattle, WA · On-site

$950 - $1.5K/wk

... information - is more than just a job. It's a calling. We're looking for passionate, energetic ... If you're driven, outgoing, and love helping people find tech solutions that make life easier, you ...

TRU HEART CONSULTING INC

Be Seen First

Entry Level Sales Representative

Seattle, WA · On-site

$950 - $1.5K/wk

... information - is more than just a job. It's a calling. We're looking for passionate, energetic ... If you're driven, outgoing, and love helping people find tech solutions that make life easier, you ...

Sonsoft Inc

Java/J2EE Consultant

Bellevue, WA

Company Description SonSoft is an IT Staffing and consulting firm and duly organized under the laws of the Commonwealth of Georgia. We are growing at a steady pace specializing in the fields of ...

VIOC

Entry-level Lube Tech/Technician

Bellevue, WA · On-site

$20.50/hr

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... The contact information is for accommodation requests only; do not use this contact information to ...

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All JobsInformation Technology JobsEntry Level Information Technology JobsEntry Level Information Technology Jobs in Bothell, WA

Entry Level Information Technology information

See Bothell, WA salary details

$12

$25

$43

How much do entry level information technology jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level information technology in Bothell, WA is $25.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.35 per hour, depending on experience, location, and employer.

What is an entry level information technology job?

Entry level information technology (IT) jobs are positions designed for individuals who are new to the IT field, often requiring little to no professional experience. These roles typically involve basic technical support, troubleshooting hardware and software issues, assisting with network maintenance, and helping users with IT-related problems. Common titles include IT Support Specialist, Help Desk Technician, and Junior Systems Administrator. Entry level IT jobs provide foundational experience and skills that can lead to more advanced roles in the industry.

Which is the easiest entry level information technology job to get?

Help desk technician roles are often considered the easiest entry-level IT jobs to obtain because they typically require basic technical knowledge, customer service skills, and may only need certifications like CompTIA A+. These positions often have high turnover and are available to candidates with minimal experience, making them accessible for newcomers to the IT field.

What are some common challenges faced by entry-level IT professionals, and how can they overcome them?

Entry-level IT professionals often encounter challenges such as adapting to rapidly changing technologies, troubleshooting unfamiliar issues, and effectively communicating technical information to non-technical colleagues. To overcome these hurdles, it's helpful to proactively seek mentorship, participate in team discussions, and utilize online learning resources to stay current. Building strong problem-solving skills and a collaborative attitude can also make it easier to navigate the fast-paced IT environment and contribute positively to the team.

How to get an entry level information technology job with no experience?

To secure an entry-level information technology job with no experience, focus on developing foundational skills such as basic networking, troubleshooting, and familiarity with operating systems. Earning relevant certifications like CompTIA A+ or Network+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can demonstrate your abilities to employers.

What is the best entry-level job in the information technology field?

An entry-level IT support specialist or help desk technician is often considered one of the best starting roles in the field, as it provides foundational technical skills, customer service experience, and exposure to hardware, software, and networking. These roles typically require basic knowledge of operating systems, troubleshooting, and certifications like CompTIA A+ and can lead to more advanced positions in cybersecurity, network administration, or systems analysis.

What is the difference between Entry Level Information Technology vs Help Desk Technician?

AspectEntry Level Information TechnologyHelp Desk Technician
Required CredentialsAssociate's degree or relevant certifications (e.g., CompTIA A+)Associate's degree or certifications (e.g., CompTIA A+)
Work EnvironmentVaries across IT departments, including hardware, software, and network supportPrimarily customer support, troubleshooting, and technical assistance
Employer & Industry UsageUsed across various industries for general IT support rolesCommonly found in organizations with internal IT support teams
Search & Comparison IntentUnderstanding entry-level IT roles and career pathsFocusing on technical support and troubleshooting skills

Entry Level Information Technology roles encompass a broad range of support and technical tasks across different IT domains, while Help Desk Technicians specifically focus on providing technical support and troubleshooting assistance to end-users. Both roles often require similar certifications and work environments, but their scope and daily responsibilities differ slightly.

What are the key skills and qualifications needed to thrive as an entry level information technology professional?

To thrive as an Entry Level Information Technology professional, you need a basic understanding of computer systems, networks, troubleshooting, and often a relevant degree or IT certifications such as CompTIA A+ or Network+. Familiarity with operating systems, ticketing systems, and common office software is typically required. Strong problem-solving skills, attention to detail, and effective communication help you stand out in this position. These skills and qualities are important because they enable efficient support, minimize downtime, and ensure smooth IT operations for organizations.
What are the most commonly searched types of Information Technology jobs in Bothell, WA? The most popular types of Information Technology jobs in Bothell, WA are:
What are popular job titles related to Entry Level Information Technology jobs in Bothell, WA? For Entry Level Information Technology jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Entry Level Information Technology jobs in Bothell, WA look for? The top searched job categories for Entry Level Information Technology jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Entry Level Information Technology jobs? Cities near Bothell, WA with the most Entry Level Information Technology job openings:
Entry Level Information Technology jobs near you
Infographic showing various Entry Level Information Technology job openings in Bothell, WA as of August 2026, with employment types broken down into 74% Full Time, 13% Temporary, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $52,709 per year, or $25.3 per hour.

IT Help Desk Technician 1

Universal Language Service, Inc.

Bellevue, WA • On-site

$80K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

IT Help Desk Technician 1
Position Objective:
The IT Helpdesk Technician I provides first-level technical support to end users for hardware, software, and network-related issues. This entry-level role is responsible for responding to service requests, troubleshooting problems, and ensuring prompt resolution or escalation. Maintain the hardware (HW) and software (SW) systems and toolsets that allow company staff, customers and Interpreters to operate an Interpretation Services business. The Help Desk position will utilize excellent communications skills to interact with both internal and external customers and Interpreters to troubleshoot IT issues and ensure business continuity. Must act with professional work ethic and awareness of security policies, given the access to confidential and proprietary company information. Requires work outside of normal business hours for systems maintenance and troubleshooting of 24x7 operation. The ideal candidate is customer-focused, detail-oriented, and eager to grow their IT knowledge in a fast-paced environment.
Key Responsibilities:
  • Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.
  • Diagnose and resolve basic hardware, software, and network issues.
  • Escalate complex problems to higher-level support as needed.
  • Install, configure, and maintain desktop systems, laptops, printers, and mobile devices.
  • Support software rollouts, updates, and routine maintenance.
  • Assist both internal and external users with system access, usage and business process issues.
  • Document support activities, resolutions, and updates in the helpdesk ticketing system.
  • Update documentation and processes.
  • Maintain inventory of IT equipment and supplies.
  • Assist with user account management using Active Directory and Azure Entra ID, activate/deactivate users and reset passwords, as needed.
  • Address printer needs: install, change toners, troubleshoot errors, etc.
  • Maintain a work schedule at a minimum of 40 hours per work week (not including afterhours work) of Monday through Friday, 8:00 AM to 5:00, in the Bellevue Corporate Office, unless otherwise required by the Company.
  • Other duties and special projects, as assigned.

Regular Ongoing Tasks:
  • Help Desk - Internal User Support
    • Prepare workstations for new employees, including deployment of HW and SW as required.
    • Setup and removal of user's accounts for IT systems as needed.
    • Troubleshoot systems including HW and SW as needed.
    • Work with external Vendors on support ticket escalations.
    • Generate or prepare reports for management as needed.
    • Manage Windows updates and other security updates to user workstations.
    • Assist with system maintenance and testing as needed outside of regular business hours.
    • Participate in "on call" scheduling to support the business's IT needs 24x7.
    • Gather feedback from users and recommend changes or solutions to management that can utilize technology to improve business process workflow.
  • Help Desk - External Customer Support
    • Assist external customers with password resets and other access issues.
    • Troubleshoot customer issues related to company business processes.
    • Gather feedback from users and recommend changes or solutions to management that can utilize technology to improve business process workflow.
    • Set up, configure, and deploy iPads to clinical and administrative departments.
    • Ensure iPads are connected to secure Wi-Fi networks and troubleshoot connectivity issues.
    • Provide on-site technical assistance to staff, including basic iPad functionality and app support.
    • Monitor device performance and escalate hardware or software issues as necessary.
    • Document technical procedures and maintain asset inventory.
    • Work collaboratively with IT and clinical teams to ensure devices meet compliance and security standards.
    • Support periodic updates, reconfiguration, and re-deployment of mobile devices as needed.
  • QA - Internal Application Support
    • Execute manual and/or automated test cases under guidance from senior QA staff.
    • Document and report test results clearly and accurately.
    • Identify, document, and track software defects using tools like Jira, Bugzilla, or Azure DevOps.
    • Re-test fixes and verify resolution of defects.
    • Review functional and technical requirements to ensure testability.
    • Assist in identifying unclear or incomplete specifications.
    • Work closely with developers, business analysts, and other QA team members.
    • Participate in agile ceremonies such as daily stand-ups, sprint planning, and retrospectives.
    • Create and maintain test cases, test scripts, and test data.
    • Update documentation based on changes in application features or requirements.
    • Assist in setting up and maintaining QA test environments.
    • Ensure test systems mirror production conditions where applicable.
    • Promote QA best practices and contribute to continuous improvement of testing processes.
    • Stay informed about tools and trends in software testing.
    • Support QA automation efforts by maintaining test scripts or executing them as directed.
    • Learn and use basic automation frameworks and tools.
    • Perform regression testing to validate functionality after code changes.
    • Ensure previously working features remain stable.
    • Conduct basic UI/UX checks to identify inconsistencies, broken elements, or usability issues.

Qualifications:
  • High school diploma or equivalent required; Associate's degree or IT certifications (e.g., CompTIA A+/Network+) preferred.
  • 0-2 years of experience in a technical support or IT helpdesk role.
  • Basic understanding of Windows and Mac operating systems.
  • Familiar with basic server and network concepts and possess the ability to boot/restart servers/network devices and perform similar technical network services of low technical complexity.
  • Expert level familiarity with Windows OS.
  • Familiarity with Microsoft Office 365, Active Directory, and common business applications.
  • Experience with Active Directory and/or Azure Entra ID
  • Basic understanding of PC troubleshooting.
  • Basic printer knowledge and troubleshooting
  • Experience supporting Apple iOS devices in an enterprise or healthcare setting preferred.
  • Familiarity with Bluetooth and wired audio device pairing.
  • Strong communication and customer service skills.
  • Ability to work independently and respond quickly to on-site support needs.
  • Comfortable working in a hospital environment, including patient-facing areas.
  • Demonstrate professional work ethic and high level of integrity dealing with confidential company and user information.
  • Ability to prioritize tasks and work efficiently under pressure.
  • Willingness to learn and adapt in a dynamic environment.
  • Experience with Mobile Device Management (MDM) systems (e.g., Jamf, Intune) preferred.
  • Knowledge of HIPAA and healthcare data handling best practices preferred.
  • Previous experience in a hospital or clinical support role preferred.
  • Experience with scripting and process automation.
  • Familiarity with Git version control.
  • Basic understanding of APIs, SQL, and cloud technologies.
  • Experience supporting software deployments and application troubleshooting.

Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job:
  • The employee is regularly required to talk or hear.
  • The employee is regularly required to work on a computer and to read from a computer screen for long periods of time.
  • The employee is frequently required to stand, walk, use hands-to-finger, handle or feel, reach with hands and arms, and kneel, squat, and crawl in confined spaces.
  • The employee may be required to lift and carry computer components up to 50 pounds on a frequent basis, with or without assistance.

Benefits:
We value our employees and are committed to supporting their health, well-being, financial security, and work-life balance. Eligible employees have access to a comprehensive benefits package, including:
  • Competitive Paid Time Off (PTO) program
  • Paid Sick Leave
  • Paid Holidays
  • Bereavement Leave
  • Jury Duty Leave
  • Medical, Dental, and Vision Insurance
  • Voluntary Benefits, including supplemental insurance options
  • 401(k) Retirement Plan with discretionary company match)
  • Opportunities for professional development and career growth

Our benefits are designed to help employees thrive both personally and professionally while supporting a healthy balance between work and life.
Pay Range: $80,000 - $90,000 per year

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