Junior Service Desk Technician
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
Washington, DC · On-site
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
Washington, DC · On-site
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
Washington, DC · On-site
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
Washington, DC · On-site
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
Washington, DC · On-site
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
Washington, DC · On-site
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of ...
Working knowledge of network engineering tasks, DNS, DHCP, subnetting, and general architecture ... Minimum of 1 yearexperience working in an entry-level IT position or similar * Minimum of 3 ...
Working knowledge of network engineering tasks, DNS, DHCP, subnetting, and general architecture ... Minimum of 1 yearexperience working in an entry-level IT position or similar * Minimum of 3 ...
Working knowledge of network engineering tasks, DNS, DHCP, subnetting, and general architecture ... Minimum of 1 year experience working in an entry-level IT position or similar * Minimum of 3 years ...
Working knowledge of network engineering tasks, DNS, DHCP, subnetting, and general architecture ... Minimum of 1 year experience working in an entry-level IT position or similar * Minimum of 3 years ...
Manassas, VA · On-site
$16.25 - $20.50/hr
HART Technologies, Inc. is seeking an entry level Electronics Assembler. This position is in direct ... Install electrical components and hardware, such as connectors, switches, and relays, into control ...
Manassas, VA · On-site
$16.25 - $20.50/hr
HART Technologies, Inc. is seeking an entry level Electronics Assembler. This position is in direct ... Install electrical components and hardware, such as connectors, switches, and relays, into control ...
Arlington, VA · On-site
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
Arlington, VA · On-site
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe theres always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$23.50 - $32.25/hr
... hardware. * Interact with network services, software systems engineering, and/or applications ... From entry-level employees to senior leaders, we believe there's always room to learn. We offer ...
$53.3K - $67.1K
0% of jobs
$67.1K - $80.9K
2% of jobs
$80.9K - $94.7K
5% of jobs
$94.7K - $108.5K
7% of jobs
$108.5K - $122.4K
6% of jobs
$131K is the 25th percentile. Wages below this are outliers.
$122.4K - $136.2K
6% of jobs
$136.2K - $150K
5% of jobs
$150K - $163.8K
5% of jobs
The median wage is $166.7K / yr.
$163.8K - $177.6K
57% of jobs
$177.6K - $191.4K
3% of jobs
$191.4K - $205.2K
2% of jobs
$53.3K
$152.7K
$205.2K

$20 - $24/hr
Other
Medical, Dental, Vision, Life, Retirement
Posted 21 days ago
Location: Washington, D.C.
Clearance Requirement: U.S. Citizenship with eligibility for High Public Trust
ActioNet is seeking a seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry-level role provides first-line technical support to end-users, assisting with hardware, software, network, and other IT-related issues. The ideal candidate will have 1-3 years of experience, strong communication skills, a basic understanding of IT systems, and a passion for problem-solving in a fast-paced environment.
Hourly Rate $20-$24
Key Responsibilities
Serve as the initial point of contact for all IT support requests via phone, email, chat, or ticketing system
Diagnose and resolve basic technical issues related to hardware, software, network connectivity, printers, and mobile devices
Escalate complex or unresolved incidents to Tier 2 or appropriate support teams per escalation protocols
Document all support interactions in the ticketing system with clear, accurate, and timely updates
Assist in user account creation, password resets, and access management in Active Directory and other platforms
Help end users with troubleshooting VPN connections such as Zscaler
Follow standard operating procedures for common support requests and troubleshooting
Share new issues and solutions in the knowledge base to support team learning
Provide excellent customer service by maintaining a professional and empathetic approach in all interactions
Participate in team meetings, training sessions, and knowledge sharing to improve skills and service delivery
Minimum Qualifications
Bachelor's degree or equivalent experience (Computer Science, IT, or related field preferred)
1-3 years of experience in a technical support or help desk role
Basic knowledge of Windows 10/11 and/or macOS, Microsoft Office Suite, and general IT hardware
Familiarity with ServiceNow or other ticketing systems
Strong communication, problem-solving, and interpersonal skills
Ability to prioritize and manage time effectively in a dynamic environment
Preferred Qualifications
CompTIA A+, ITIL Foundations, or other relevant IT certifications
Experience supporting remote users or working in a multi-location organization
Exposure to Active Directory, Office 365, VPN, and remote desktop tools
Basic knowledge of ITIL, ITSM frameworks, or MSP environments
Familiarity with Microsoft Intune, Azure Portal, or Entra ID
Work Environment
May require occasional work outside normal business hours, including weekends or holidays, to support critical incidents or projects
Position is onsite based on business needs
Standard hours of operation are 7:00am-6:00pm EST, Monday through Friday
Sourced by ZipRecruiter
It services
1,001 - 5,000 Employees
Vienna, VA, US
1998