Contact Center Automation GECX / Generative AI * Google GenCX / GECX Playbooks * Gemini Models * Vertex AI * Prompt Engineering * Prompt Evaluation * LLM Integrations * AI Agent Design Development
Contact Center Automation GECX / Generative AI * Google GenCX / GECX Playbooks * Gemini Models * Vertex AI * Prompt Engineering * Prompt Evaluation * LLM Integrations * AI Agent Design Development
Familiarity with prompt engineering and fine-tuning Generative AI models. * Knowledge of MLOps practices for deploying and maintaining AI solutions. * Previous experience in automation or workflow ...
Familiarity with prompt engineering and fine-tuning Generative AI models. * Knowledge of MLOps practices for deploying and maintaining AI solutions. * Previous experience in automation or workflow ...
Familiarity with prompt engineering and fine-tuning Generative AI models. * Knowledge of MLOps practices for deploying and maintaining AI solutions. * Previous experience in automation or workflow ...
Familiarity with prompt engineering and fine-tuning Generative AI models. * Knowledge of MLOps practices for deploying and maintaining AI solutions. * Previous experience in automation or workflow ...
Familiarity with prompt engineering and fine-tuning Generative AI models. * Knowledge of MLOps practices for deploying and maintaining AI solutions. * Previous experience in automation or workflow ...
Familiarity with prompt engineering and fine-tuning Generative AI models. * Knowledge of MLOps practices for deploying and maintaining AI solutions. * Previous experience in automation or workflow ...
Familiarity with prompt engineering and fine-tuning Generative AI models. * Knowledge of MLOps practices for deploying and maintaining AI solutions. * Previous experience in automation or workflow ...
Familiarity with prompt engineering and fine-tuning Generative AI models. * Knowledge of MLOps practices for deploying and maintaining AI solutions. * Previous experience in automation or workflow ...
Familiarity with prompt engineering and fine-tuning Generative AI models. * Knowledge of MLOps practices for deploying and maintaining AI solutions. * Previous experience in automation or workflow ...
Familiarity with prompt engineering and fine-tuning Generative AI models. * Knowledge of MLOps practices for deploying and maintaining AI solutions. * Previous experience in automation or workflow ...
Familiarity with prompt engineering and fine-tuning Generative AI models. * Knowledge of MLOps practices for deploying and maintaining AI solutions. * Previous experience in automation or workflow ...
Familiarity with prompt engineering and fine-tuning Generative AI models. * Knowledge of MLOps practices for deploying and maintaining AI solutions. * Previous experience in automation or workflow ...
AI Prompt and Skills Engineer
$74K - $95K/yr
As AI Prompt and Skills Engineer, you will: * Writes, tests and refines prompts across Tax, Assurance, Advisory and Wealth Management use cases, following the architectural standards and prompt ...
AI Prompt and Skills Engineer
$74K - $95K/yr
As AI Prompt and Skills Engineer, you will: * Writes, tests and refines prompts across Tax, Assurance, Advisory and Wealth Management use cases, following the architectural standards and prompt ...
... other generative AI tools. The ideal candidate will be able to design, develop, and deploy AI ... Knowledge of ML pipelines, APIs, and prompt engineering. Excellent problem-solving, communication ...
... other generative AI tools. The ideal candidate will be able to design, develop, and deploy AI ... Knowledge of ML pipelines, APIs, and prompt engineering. Excellent problem-solving, communication ...
Experience with Large Language Models/Generative AI and Prompt Engineering. Also, using LLM/GAI solutions for usage in human-machine teaming for Software Development * Familiarity with Linux ...
Experience with Large Language Models/Generative AI and Prompt Engineering. Also, using LLM/GAI solutions for usage in human-machine teaming for Software Development * Familiarity with Linux ...
Experience with Large Language Models/Generative AI and Prompt Engineering. Also, using LLM/GAI solutions for usage in human-machine teaming for Software Development * Familiarity with Linux ...
Experience with Large Language Models/Generative AI and Prompt Engineering. Also, using LLM/GAI solutions for usage in human-machine teaming for Software Development * Familiarity with Linux ...
A.I. Engineer
Denver, CO · On-site
$70/hr
Experience with Large Language Models (LLMs), Generative AI, and Prompt Engineering. * Experience working with Agentic AI frameworks or willingness to quickly develop expertise. * Strong ...
A.I. Engineer
Denver, CO · On-site
$70/hr
Experience with Large Language Models (LLMs), Generative AI, and Prompt Engineering. * Experience working with Agentic AI frameworks or willingness to quickly develop expertise. * Strong ...
AI/ML Software Engineer
Colorado Springs, CO · On-site
$78K - $133K/yr
Experience with Large Language Models/Generative AI and Prompt Engineering. Also, using LLM/GAI solutions for usage in human-machine teaming for Software Development * Familiarity with Linux ...
AI/ML Software Engineer
Colorado Springs, CO · On-site
$78K - $133K/yr
Experience with Large Language Models/Generative AI and Prompt Engineering. Also, using LLM/GAI solutions for usage in human-machine teaming for Software Development * Familiarity with Linux ...
Postdoc in Generative AI and Pedagogy (STEM)
Boulder, CO · On-site
$70K/yr
Review and translate scholarship on generative AI in higher education into accessible, faculty ... Support faculty and CTL programming * Collaborate with campus partners to integrate research into ...
Postdoc in Generative AI and Pedagogy (STEM)
Boulder, CO · On-site
$70K/yr
Review and translate scholarship on generative AI in higher education into accessible, faculty ... Support faculty and CTL programming * Collaborate with campus partners to integrate research into ...
Experience with Large Language Models/Generative AI and Prompt Engineering. Also, using LLM/GAI solutions for usage in human-machine teaming for Software Development * Familiarity with Linux ...
Experience with Large Language Models/Generative AI and Prompt Engineering. Also, using LLM/GAI solutions for usage in human-machine teaming for Software Development * Familiarity with Linux ...
AI Design Facilitator and Forward-Deployed Engineer II
Denver, CO · On-site
$132K - $159K/yr
... Engineer II - Consultant. This role involves teaching technical AI skills through a design lens ... Develop and deliver comprehensive training programs on generative AI technologies, including tools ...
AI Design Facilitator and Forward-Deployed Engineer II
Denver, CO · On-site
$132K - $159K/yr
... Engineer II - Consultant. This role involves teaching technical AI skills through a design lens ... Develop and deliver comprehensive training programs on generative AI technologies, including tools ...
Software Engineer
Denver, CO · On-site +1
The Generative AI Innovation team is transforming the way Litera and its clients leverage their ... Prompt Engineering * Embeddings/vectorization/semantic similarity * RAG We know great candidates do ...
Software Engineer
Denver, CO · On-site +1
The Generative AI Innovation team is transforming the way Litera and its clients leverage their ... Prompt Engineering * Embeddings/vectorization/semantic similarity * RAG We know great candidates do ...
Software Engineer
Denver, CO · On-site
The Generative AI Innovation team is transforming the way Litera and its clients leverage their ... Prompt Engineering * Embeddings/vectorization/semantic similarity * RAG We know great candidates do ...
Software Engineer
Denver, CO · On-site
The Generative AI Innovation team is transforming the way Litera and its clients leverage their ... Prompt Engineering * Embeddings/vectorization/semantic similarity * RAG We know great candidates do ...
AI/ML Engineer
Aurora, CO · On-site
Cymertek Corporation is seeking a passionate and innovative AI/ML Engineer to join their team and ... with generative AI models • Experience in edge AI implementation • Expertise in natural ...
AI/ML Engineer
Aurora, CO · On-site
Cymertek Corporation is seeking a passionate and innovative AI/ML Engineer to join their team and ... with generative AI models • Experience in edge AI implementation • Expertise in natural ...
Postdoc in Generative AI and Pedagogy (Arts & Humanities/Social Sciences)
Boulder, CO · On-site
$70K/yr
Review and translate scholarship on generative AI in higher education into accessible, faculty ... Support faculty and CTL programming * Collaborate with campus partners to integrate research into ...
Postdoc in Generative AI and Pedagogy (Arts & Humanities/Social Sciences)
Boulder, CO · On-site
$70K/yr
Review and translate scholarship on generative AI in higher education into accessible, faculty ... Support faculty and CTL programming * Collaborate with campus partners to integrate research into ...
Entry Level Generative Ai Prompt Engineer information
What are some common challenges faced by entry level generative AI prompt engineers, and how can they overcome them?
What is an entry level generative AI prompt engineer?
What are the key skills and qualifications needed to thrive as an entry level generative AI prompt engineer?
What is the difference between Entry Level Generative Ai Prompt Engineer vs Entry Level Data Scientist?
| Aspect | Entry Level Generative Ai Prompt Engineer | Entry Level Data Scientist |
|---|---|---|
| Required Credentials | Bachelor's in CS, AI, or related; basic understanding of AI models | Bachelor's in CS, Statistics, or related; knowledge of data analysis |
| Work Environment | AI labs, tech companies, startups | Data analysis teams, research institutions, tech firms |
| Industry Usage | AI development, NLP, chatbot creation | Data analysis, predictive modeling, research |
While both roles require a foundational understanding of technology and data, Entry Level Generative Ai Prompt Engineers focus on designing prompts for AI models, especially in NLP, whereas Entry Level Data Scientists analyze data to derive insights. The roles overlap in technical skills but differ in application and focus areas.
Google CCAI (Contact Center AI) & GECX Developer at Denver, CO (Onsite)
Denver, CO • On-site
Other
Posted 4 days ago
Job description
Job Title: Google CCAI (Contact Center AI) & GECX Developer
Location: Denver, CO (Onsite)
Long Term Contract
Job Summary
We are seeking a highly skilled Google CCAI and GECX Developer with hands-on experience in designing, developing, and implementing enterprise-grade Conversational AI solutions using the Google Cloud ecosystem. The ideal candidate will have expertise in Dialogflow CX, GECX Playbooks, Conversational AI, Python-based integrations, API orchestration, and cloud-native application development. Experience in contact center transformation, virtual agent modernization, and migration projects from legacy IVR/chatbot platforms to Google CCAI/GECX is highly preferred.
Key Responsibilities
Conversational AI Development
- Design, develop, and maintain intelligent virtual agents using Google Dialogflow CX and Google Contact Center AI (CCAI).
- Build voice and chat automation solutions for customer service, sales, technical support, billing, payments, account management, and other contact-center use cases.
- Configure and manage intents, entities, routes, flows, pages, fulfillment, session parameters, and event handlers.
- Develop reusable conversation components and enterprise chatbot frameworks.
GECX / Generative AI Implementation
- Design and develop Google GECX (GenCX) Playbooks utilizing Large Language Models (LLMs).
- Implement generative AI-powered customer journeys leveraging Gemini and Vertex AI services.
- Build and optimize prompts, grounding strategies, response generation logic, and conversational guardrails.
- Perform prompt engineering, prompt evaluation, and conversation tuning activities.
Integration & Backend Development
- Develop Python-based webhooks and fulfillment services.
- Integrate conversational solutions with enterprise applications using REST APIs, gRPC services, middleware platforms, and cloud services.
- Implement secure authentication mechanisms including OAuth, JWT, and API key-based integrations.
- Build orchestration layers for customer profile retrieval, account validation, transaction processing, and backend workflows.
Migration & Modernization Projects
- Participate in migration initiatives involving:
- Legacy IVR to Google CCAI migration
- Dialogflow ES to Dialogflow CX migration
- Chatbot platform migration to Google Conversational AI
- Legacy rule-based bots to Generative AI-based virtual agents
- Analyze existing conversation flows, intents, call-routing logic, and backend integrations.
- Execute migration assessments, solution mapping, conversation redesign, and deployment activities.
- Support data migration, knowledge migration, and conversational experience modernization efforts.
DevOps & Production Support
- Manage source code repositories using Git-based version control systems.
- Support CI/CD deployment pipelines across development, testing, staging, and production environments.
- Troubleshoot production issues and implement root-cause analysis.
- Conduct regression testing, performance validation, and release management activities.
Required Technical Skills
Google CCAI Technologies
- Google Contact Center AI (CCAI)
- Dialogflow CX
- Conversational AI
- Virtual Agent Development
- Contact Center Automation
GECX / Generative AI
- Google GenCX / GECX Playbooks
- Gemini Models
- Vertex AI
- Prompt Engineering
- Prompt Evaluation
- LLM Integrations
- AI Agent Design
Development
- Python
- REST APIs
- gRPC
- Webhook Development
- Microservices Architecture
Cloud Technologies
- Google Cloud Platform (Google Cloud Platform)
- Cloud Functions
- Cloud Run
- BigQuery
- Vertex AI
- Pub/Sub
- Cloud Storage
Database & Tools
- SQL
- Postman
- GitHub
- GitLab
- JIRA
Preferred Skills
- Experience with telecom, banking, healthcare, retail, or customer service contact centers.
- Knowledge of speech analytics and conversational analytics.
- Hands-on experience with RAG (Retrieval Augmented Generation) architectures.
- Experience with LangChain, LangGraph, AI agents, and Agentic AI frameworks.
- Exposure to omnichannel customer engagement platforms.
- Understanding of IVR call flows, contact center operations, and customer experience transformation programs.
Preferred Migration Experience
Candidates with experience in any of the following will be strongly preferred:
- Genesys to Google CCAI migration
- NICE CXone to Google CCAI migration
- Amazon Connect to Google CCAI migration
- Legacy IVR modernization programs
- Dialogflow ES to CX migration
- Traditional chatbot to Generative AI bot transformation
- Knowledge base migration and conversational redesign initiatives
- Contact center cloud migration programs
Certifications (Preferred)
- Google Professional Cloud Architect
- Google Professional Cloud Developer
- Google Cloud Digital Leader
- Google Generative AI Certifications
- Google Contact Center AI Certifications
About Wiselink – USA
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Germantown, MD, US