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Entry Level First Citizens Bank Jobs in Provo, UT

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Entry Level First Citizens Bank information

See Provo, UT salary details

$30.3K

$77.5K

$125.8K

How much do entry level first citizens bank jobs pay per year?

As of Aug 8, 2026, the average yearly pay for entry level first citizens bank in Provo, UT is $77,484.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $97,000.00 per year, depending on experience, location, and employer.

What kind of training and support can I expect as an entry-level employee at First Citizens Bank?

As an entry-level employee at First Citizens Bank, you can expect a comprehensive onboarding process that includes both classroom and on-the-job training. You'll learn about bank policies, customer service standards, and the specific software systems used at the bank. Ongoing support is provided through mentorship from experienced team members and regular feedback from supervisors, ensuring you feel confident in your responsibilities. Additionally, First Citizens Bank encourages continuous learning and offers resources for career advancement within the organization.

What is the difference between Entry Level First Citizens Bank vs Customer Service Representative?

AspectEntry Level First Citizens BankCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer some collegeHigh school diploma or equivalent; customer service experience helpful
Work EnvironmentBank branches, office settings, customer interactionCall centers, bank branches, office settings
Employer & Industry UsagePrimarily banking and financial servicesFinancial institutions, retail banking
Common Search & Comparison IntentEntry level banking roles at First Citizens BankCustomer service roles in banking

Both roles involve customer interaction within banking environments. An Entry Level First Citizens Bank position typically refers to initial roles in banking at First Citizens Bank, focusing on basic banking operations. A Customer Service Representative is a similar role found across many financial institutions, emphasizing customer support and service. The main differences are the specific employer and potential job responsibilities, but both require similar credentials and work environments.

What are the key skills and qualifications needed to thrive as an entry level employee at First Citizens Bank, and why are they important?

To thrive as an Entry Level employee at First Citizens Bank, you generally need a bachelor’s degree in business, finance, or a related field, along with basic knowledge of banking principles. Familiarity with banking software, Microsoft Office Suite, and customer relationship management (CRM) systems is typically expected. Strong interpersonal skills, attention to detail, and a commitment to excellent customer service help individuals stand out in this role. These skills and qualities are crucial for building client trust, ensuring accurate transactions, and supporting the bank’s reputation for quality service.

What entry-level jobs are at First Citizens Bank?

Entry-level jobs at First Citizens Bank typically include positions such as Customer Service Associate, Teller, and Banking Associate. These roles often require basic financial knowledge, strong communication skills, and may involve training on banking software and procedures.

What are entry level positions at First Citizens Bank?

Entry level positions at First Citizens Bank typically include roles such as teller, customer service representative, and personal banker. These jobs are designed for candidates with little to no prior banking experience and provide on-the-job training. Responsibilities may include assisting customers with transactions, opening accounts, and answering questions about bank products and services. These positions offer opportunities to learn about the banking industry and can serve as a stepping stone to more advanced roles within the bank.

Can you work at an entry level First Citizens Bank with no prior experience?

Entry-level positions at First Citizens Bank typically do not require prior experience, as they often focus on customer service skills and basic financial knowledge. Training is usually provided on the job, making it accessible for candidates new to the banking industry.
What are popular job titles related to Entry Level First Citizens Bank jobs in Provo, UT? For Entry Level First Citizens Bank jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Entry Level First Citizens Bank jobs in Provo, UT look for? The top searched job categories for Entry Level First Citizens Bank jobs in Provo, UT are:
Entry Level First Citizens Bank jobs near you

Client Service Specialist I (Hybrid)

First Citizens Bank

Cottonwood Heights, UT • Hybrid

$16.25 - $21.25/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 170 rated banks

Job description

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

We are looking for candidates who live within a drivable distance to our Phoenix, AZ or Cottonwood Heights, UT office.

Acts as the primary contact for the servicing of commercial client requests. Requests may consist of various task types inclusive of account opening, account servicing, bank transaction inquiries, and technical support. May also be responsible for influencing client adoption of online tools. Requests are received through a variety of channels and resolutions are generated by navigating, researching, executing, or escalating issues typically guided by precedent and/or established procedures. Accountable for facilitating and positively influencing the client experience by effectively delivering accurate and timely resolutions. Performs assigned functions under regular supervision and ensures adherence to all regulations, procedures, policies, and job-aids.

Work schedule:  Monday - Thursday 10:00am - 9:00pm PST


Responsibilities
  • Daily Operations - Provides client support for onboarding and servicing requests received through various channels to inquiries that may be a general or routine bank request or action; assistance with bank products and/or technical support. Formulates responses or implements action under supervision which may result in the inquiry being resolved during initial contact or may perform additional research, problem solving, or escalation to other internal partners. Problem solving is guided by precedent. Solution generation may result in the recommendation of additional action and/or bank products or programs; the execution of account maintenance requests, quality assurance monitoring and account reviews to mitigate risk. Onboard new clients/accounts in adherence to regulatory standards.
  • Collaboration - Participates in meetings, trainings and other duties or special projects as assigned by management.

Qualifications

Bachelor's Degree and 1 year of experience in Banking/Financial Services, Customer Service or Operations Support OR High School Diploma or GED and 2 years of experience in Banking/Financial Services, Customer Service or Operations Support

Preferred Education: Bachelor's Degree may be considered as 2 years overall experience

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 1 year of experience in Banking/Financial Services, Customer Service or Operations Support OR High School Diploma or GED and 2 years of experience in Banking/Financial Services, Customer Service or Operations Support

Preferred Education: Bachelor's Degree may be considered as 2 years overall experience

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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