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Entry Level First Citizens Bank Jobs in Texas (NOW HIRING)

City of Dallas, TX

911 Call Analyst I

Dallas, TX · On-site

$47K - $53K/yr

... an entry level first-responder to the customer requests and inquiries. The role is frontline ... citizens and emergency response personnel, and prevents liabilities. 4. Determines nature of the ...

Western Alliance Bank

Senior Credit Analyst

Austin, TX

$36.74 - $45.38/hr

  • Medical

  • Dental

  • Retirement

... * Entry level to intermediate knowledge of general banking operations, including deposit ... Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company ...

Collabera LLC

Entry Level Support

Addison, TX · On-site

$22 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Banking/Finance Duration: 18 Months Contract [Possibility for FTE Conversion] Schedule: Monday to ... Provide first-line technical support to internal users through phone and live chat. * Troubleshoot ...

MCI Careers

Bilingual Bank Customer Service Agent

Duncanville, TX · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level position that offers on-the-job paid training. While prior contact center ... Ensure first call resolution through problems solving and effective call handling * Follow the ...

ValorVIP

Bilingual Bank Customer Service Agent

Dallas, TX

$15.25 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level position that offers on-the-job paid training. While prior contact center ... Ensure first call resolution through problems solving and effective call handling * Follow the ...

MCI Careers

Bilingual Bank Customer Service Agent

Dallas, TX · On-site

$13.10 - $17.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This is an entry-level position that offers on-the-job paid training. While prior contact center ... Ensure first call resolution through problems solving and effective call handling * Follow the ...

ValorVIP

Bilingual Bank Customer Service Agent

Farmers Branch, TX · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level position that offers on-the-job paid training. While prior contact center ... Ensure first call resolution through problems solving and effective call handling * Follow the ...

MCI Careers

Bilingual Bank Customer Service Agent

Grapevine, TX · On-site

$14.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is an entry-level position that offers on-the-job paid training. While prior contact center ... Ensure first call resolution through problems solving and effective call handling * Follow the ...

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Entry Level First Citizens Bank information

What kind of training and support can I expect as an entry-level employee at First Citizens Bank?

As an entry-level employee at First Citizens Bank, you can expect a comprehensive onboarding process that includes both classroom and on-the-job training. You'll learn about bank policies, customer service standards, and the specific software systems used at the bank. Ongoing support is provided through mentorship from experienced team members and regular feedback from supervisors, ensuring you feel confident in your responsibilities. Additionally, First Citizens Bank encourages continuous learning and offers resources for career advancement within the organization.

What is the difference between Entry Level First Citizens Bank vs Customer Service Representative?

AspectEntry Level First Citizens BankCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer some collegeHigh school diploma or equivalent; customer service experience helpful
Work EnvironmentBank branches, office settings, customer interactionCall centers, bank branches, office settings
Employer & Industry UsagePrimarily banking and financial servicesFinancial institutions, retail banking
Common Search & Comparison IntentEntry level banking roles at First Citizens BankCustomer service roles in banking

Both roles involve customer interaction within banking environments. An Entry Level First Citizens Bank position typically refers to initial roles in banking at First Citizens Bank, focusing on basic banking operations. A Customer Service Representative is a similar role found across many financial institutions, emphasizing customer support and service. The main differences are the specific employer and potential job responsibilities, but both require similar credentials and work environments.

What are the key skills and qualifications needed to thrive as an entry level employee at First Citizens Bank, and why are they important?

To thrive as an Entry Level employee at First Citizens Bank, you generally need a bachelor’s degree in business, finance, or a related field, along with basic knowledge of banking principles. Familiarity with banking software, Microsoft Office Suite, and customer relationship management (CRM) systems is typically expected. Strong interpersonal skills, attention to detail, and a commitment to excellent customer service help individuals stand out in this role. These skills and qualities are crucial for building client trust, ensuring accurate transactions, and supporting the bank’s reputation for quality service.

What entry-level jobs are at First Citizens Bank?

Entry-level jobs at First Citizens Bank typically include positions such as Customer Service Associate, Teller, and Banking Associate. These roles often require basic financial knowledge, strong communication skills, and may involve training on banking software and procedures.

What are entry level positions at First Citizens Bank?

Entry level positions at First Citizens Bank typically include roles such as teller, customer service representative, and personal banker. These jobs are designed for candidates with little to no prior banking experience and provide on-the-job training. Responsibilities may include assisting customers with transactions, opening accounts, and answering questions about bank products and services. These positions offer opportunities to learn about the banking industry and can serve as a stepping stone to more advanced roles within the bank.

Can you work at an entry level First Citizens Bank with no prior experience?

Entry-level positions at First Citizens Bank typically do not require prior experience, as they often focus on customer service skills and basic financial knowledge. Training is usually provided on the job, making it accessible for candidates new to the banking industry.

What are the most commonly searched types of First Citizens Bank jobs in Texas?

The most popular types of First Citizens Bank jobs in Texas are:

What are popular job titles related to Entry Level First Citizens Bank jobs in Texas?

For Entry Level First Citizens Bank jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Entry Level First Citizens Bank jobs in Texas look for?

The top searched job categories for Entry Level First Citizens Bank jobs in Texas are:

What cities in Texas are hiring for Entry Level First Citizens Bank jobs?

Cities in Texas with the most Entry Level First Citizens Bank job openings:

Entry Level First Citizens Bank jobs near you
Infographic showing various Entry Level First Citizens Bank job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Bank Sales & Service Representative (Universal Banker)

First Citizens Bank

Round Rock, TX • On-site

Full-time

Re-posted 20 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate:

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

Sales Skills: Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently


Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications

High School Diploma or GED and 6 months customer service, cash handling

Preferred Area of Experience: Sales, prior banking

Skill(s): Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

High School Diploma or GED and 6 months customer service, cash handling

Preferred Area of Experience: Sales, prior banking

Skill(s): Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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