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Entry Level Expedia Call Center Jobs in Missouri

Callaway County

911 Dispatcher

Fulton, MO · On-site

$40K/yr

Are you ready to answer the call? CCJC is accepting applications for a full-time 911 Dispatcher ... This is an entry-level position with paid training provided. Callaway County is an Equal ...

Callaway County

911 Dispatcher

Fulton, MO · On-site

$40K/yr

Are you ready to answer the call? CCJC is accepting applications for a full-time 911 Dispatcher ... This is an entry-level position with paid training provided. Callaway County is an Equal ...

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Entry Level Expedia Call Center information

Does Expedia have a call center?

Expedia operates a call center that handles customer service inquiries, booking assistance, and support for travelers. Entry level Expedia call center jobs typically require good communication skills and may involve working with customer management tools and software. These roles often offer training and may require working in shifts.

How can I prepare for an entry level Expedia call center interview?

To prepare for an entry level Expedia call center interview, research the company's customer service standards and familiarize yourself with common call center software tools. Practice answering typical questions about handling customer inquiries and demonstrate strong communication and problem-solving skills. Additionally, review the job description to understand key responsibilities and be ready to discuss your previous experience in customer service or related roles.

What are the most commonly searched types of Expedia Call Center jobs in Missouri?

The most popular types of Expedia Call Center jobs in Missouri are:

What are popular job titles related to Entry Level Expedia Call Center jobs in Missouri?

For Entry Level Expedia Call Center jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Entry Level Expedia Call Center jobs in Missouri look for?

The top searched job categories for Entry Level Expedia Call Center jobs in Missouri are:

What cities in Missouri are hiring for Entry Level Expedia Call Center jobs?

Cities in Missouri with the most Entry Level Expedia Call Center job openings:

Entry Level Expedia Call Center jobs near you

Customer Service Advisor

Guitar Center Stores, Inc.

Kansas City, MO • On-site

Other

Posted 5 days ago

Job description

KEY RESPONSIBILITIES

The Customer Service Advisor position at Guitar Center is an entry level role in our Contact Center for individuals who are passionate about music and excited to begin a career in the music retail industry. In this role, your number one priority is to ensure that every customer feels valued, supported, and completely satisfied with their experience. As a Customer Service Advisor, you will be the first point of contact for customer service. You will help answer questions, provide clear guidance, and support customers as they explore musical instruments and gear. While sales are an important part of the role, understanding customer needs, and creating positive interactions is the primary focus.

Customer Engagement

  • Serve as the first point of contact for customers and provide friendly, professional support through phone, email cases, and chat.
  • Own customer experiences by utilizing existing policy and procedure as well as gear knowledge to resolve customer concerns
  • Use effective and strong communication skills to understand customer needs on a deeper level.
  • Use that gained understanding to partner with the customer and navigate to the most appropriate solution using existing empowerment rights.
  • Delight by building strong connections with customers by aiming for one call resolution and follow-through.

Sales and Revenue Support

  • Support sales goals by using strong communication and product knowledge to create positive and helpful customer interactions.
  • Recommend additional products that fit the customer's interests, focusing on enhancing their overall musical experience and satisfaction.
  • Execute sales transactions, ensuring accuracy and efficiency.

Product Knowledge

  • Build a solid understanding of the musical instruments, gear, and accessories offered at Guitar Center.
  • Stay informed about new products, promotions, and industry trends so you can share accurate and current information with customers.
  • Participate in ongoing training and development sessions to strengthen both product knowledge and customer experience skills.

Digital Engagement

  • Use digital tools and platforms to communicate with customers and highlight product features and benefits.
  • Record customer interaction notes accurately in Salesforce and OMS to ensure strong follow up and service.

Team Collaboration

  • Partner with other team members to share knowledge, learn from one another, and improve the customer experience.
  • Take part in team meetings and contribute to a supportive and positive work environment.

Professional Experience and Requirements

  • Strong communication skills with the ability to build rapport and create positive connections with customers.
  • A customer focused mindset with a commitment to delivering excellent service above all else.
  • Passion for music and a basic understanding of musical instruments and gear.
  • Ability to learn quickly and stay productive in a fast-paced environment.
  • Comfortable using computers and digital communication tools.
  • Education or experience in Music Technology, Audio Production, or Music Business is helpful but not required.
  • Previous experience in sales, service, or retail, especially within the music industry, is a plus.

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid jobarelated requirements

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1a818-735-8800 ext. 2862 or by sending an email torecruiting@guitarcenter.com.

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