Entry Level Endpoint System Administrator Jobs in Madison, WI

Latitude Corp.

We are looking for a Network System Administrator to join our 100% EMPLOYEE-OWNED team.

Shift: Monday - Friday (8am - 5pm)

Latitude Corp. offers challenging and rewarding career opportunities in precision metal manufacturing where we make the impossible possible. We embrace problem solvers, creativity and innovation. With clean, climate-controlled facilities, we offer comfortable working environments. Our customers span a variety of industries, including US military and defense. We are proud of the work we do and we believe that our employees are the key to our success. That's why we're committed to providing our team with the support, resources, and opportunities they need to succeed.

Minimum Job Requirements

Physical - Ability to bend, lift to 40 pounds, perform work in confined spaces when running cabling, and possess sufficient dexterity to work on computer hardware. Proficient in using a PC keyboard.

Working Hours - Full-time (40+ hours/week) on-site position. Occasional after-hours support required for maintenance windows, system upgrades, and production emergencies.

Personal Traits - Excellent communication and interpersonal skills. Ability to multitask across varied responsibilities. Conscientious attention to detail and accuracy. Strong problem-solving abilities and customer service mindset.

Travel up to 25% of the time, as needed.

Job Duties and Responsibilities

Responsible for providing Tier 1 end-user support through Tier 3 support for all Latitude locations. Responsible for new employee onboarding of IT related items. Responsible for the maintenance, monitoring and troubleshooting of all endpoints. Responsible for the administration of LAN/WAN infrastructure including routers, switches, firewalls, and wireless access points. Responsible for minimizing downtime and ensuring system availability, security, and performance across all company locations and providing Production IT support. Authorize to enforce cybersecurity compliance and to requisition IT equipment on a recurring basis.

Help Desk & End - User Support

Serve as initial point of contact (Tier 1) for all IT support requests via phone, email, and in-person on the production floor, including password resets.

Troubleshoot and resolve hardware, software, and connectivity issues for workstations, laptops, printers, and mobile devices

Provide on-site support for manufacturing systems and shop floor computers

Document resolutions and maintain a knowledge base for recurring issues

Onboarding new employees including phone, email, computer and computer access set-up and training of all employees.

Audio/Visual (A/V) support including Employee Owner meeting set-up.

Recorder recurring A/V related items and A/V equipment

Server & Storage Administration

Maintain and monitor Windows Server and Linux environments

Maintain automated update system to keep all workstation endpoints current with Windows and third-party software patches, and anti-virus/anti-malware software

Maintain disaster recovery and business continuity plans; perform system backups and recovery

Network Administration

Administer and troubleshoot LAN/WAN infrastructure including routers, switches, firewalls, and wireless access points

Monitor network performance (Inter- and intra-net) and respond to incidents affecting production uptime

Maintain network documentation including topology diagrams, IP schemas, and change logs

Application & System Administration

Manage existing Active Directory, Group Policy, DNS, DHCP, and identity/access management

Implement and maintain a monitoring system for server and workstation hardware and software health to minimize downtime

Maintain working knowledge of all company software and new releases

Maintain asset inventory records for all hardware and software

Install new hardware and software on workstation endpoints as needed; work with vendors to maintain and upgrade all company infrastructure

Attend remote and on-site training related to business-critical software; maintain IT related industry certifications

Security and Compliance

Restrict access to export-controlled data in accordance with company policy

Implement and enforce cybersecurity policies including endpoint protection, access controls, and log monitoring

Perform cybersecurity activities and testing to ensure data are protected

Support audits and assessments related to CMMC, NIST 800-171, and other applicable frameworks

Other ad hoc duties as requested.

Knowledge, Skills and Abilities

Strong analytical skills to evaluate network and system performance and identify areas for improvement

Excellent problem-solving skills to diagnose and quickly resolve hardware, software, or networking issues impacting system performance

Deep technical knowledge of hardware, software, and network systems for designing, implementing, and managing complex infrastructure

Exceptional written and verbal communication skills to explain system designs to non-technical stakeholders and document configurations clearly

Strong interpersonal and collaboration skills to work effectively with cross-functional teams

Project management skills to oversee initiatives from conception to completion, managing resources, timelines, and stakeholder expectations

Working knowledge of cybersecurity principles to ensure systems are secure and current with the latest standards

Exceptional attention to detail and organizational ability to manage multiple system components and projects simultaneously

Education and Experience

Bachelors Degree or equivalent in Computer Science, Information Management, Computer technology, Computer Engineering or similar field of study. Five+ years' experience with Information Technology including end-user, network administration, cybersecurity and ERP support. Microsoft server and Cisco networking software. CompTIA Network+, MCSA and/or CCNA, desired.

Why Should You Choose Latitude Corp?

• We are a rapidly growing employee-owned manufacturing company
• Growth Opportunities
• Training Available
• Weekly Pay
• Clean and Climate Controlled Work Environment
• Company Paid Life Insurance
• Company Paid Short-Term, and Long-Term Disability
• Work on products that support the US Military and National Defense
• Employee Stock Ownership Plan
• 401K Plan with 4% Company Match

Latitude Corp is an equal opportunity/affirmative action employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.