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Entry Level Dispatcher Jobs in Springfield, MA (NOW HIRING)

Local dedicated dispatcher for every driver * Paid on hub miles * Drop pay, paid for all deliveries ... Understand and practice ADS CORE VALUES Experience: * Entry level drivers accepted! Zero experience ...

Local dedicated dispatcher for every driver * Paid on hub miles * Drop pay, paid for all deliveries ... Understand and practice ADS CORE VALUES Experience: * Entry level drivers accepted! Zero experience ...

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Entry Level Dispatcher information

See Springfield, MA salary details

$11

$21

$33

How much do entry level dispatcher jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for entry level dispatcher in Springfield, MA is $21.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.70 per hour, depending on experience, location, and employer.

Is it hard to get hired as a dispatcher?

Getting hired as an entry-level dispatcher can be competitive, but opportunities are often available for candidates with good communication skills, basic computer knowledge, and a clean background. Relevant certifications or experience in logistics or customer service can improve chances of employment, and some employers provide on-the-job training.

What is the difference between Entry Level Dispatcher vs Customer Service Representative?

AspectEntry Level DispatcherCustomer Service Representative
Required CredentialsHigh school diploma; basic communication skillsHigh school diploma; strong communication skills
Work EnvironmentTransportation, logistics, or delivery settingsCall centers, retail, or service industries
Employer & Industry UsageLogistics companies, transportation firmsRetail, telecom, service providers
Common Search & Comparison IntentUnderstanding entry-level roles in dispatchingCustomer interaction roles in similar industries

Entry Level Dispatchers coordinate transportation schedules and communicate with drivers, focusing on logistics. Customer Service Representatives handle client inquiries and support, often in retail or service sectors. While both roles require strong communication skills and high school education, dispatchers focus on operational coordination, whereas customer service reps emphasize client interaction.

What are the key skills and qualifications needed to thrive as an Entry Level Dispatcher, and why are they important?

To thrive as an Entry Level Dispatcher, you need strong organizational skills, attention to detail, and the ability to multitask, often requiring at least a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and basic computer applications is typically expected. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set top performers apart. These skills ensure efficient coordination, quick response times, and reliable service, which are critical for safety and operational effectiveness.

Is it hard to get into dispatching?

Entry level dispatching jobs typically require good communication skills, basic computer knowledge, and the ability to multitask. While some positions may prefer prior experience or certifications, many companies offer on-the-job training, making it accessible for newcomers to enter the field.

How much does a beginner truck dispatcher make?

A beginner truck dispatcher typically earns between $30,000 and $45,000 annually, depending on location, company size, and experience. Entry-level dispatchers often start with basic scheduling and communication tasks, with potential for increased pay as they gain skills and certifications in transportation management systems.

What are some common challenges faced by entry level dispatchers, and how can they be managed effectively?

Entry level dispatchers often face challenges such as handling high-pressure situations, multitasking with incoming calls and coordinating resources, and communicating clearly with both field personnel and customers. Managing these challenges involves developing strong organizational skills, staying calm under pressure, and actively listening to all parties involved. Most teams offer mentorship and training programs to help new dispatchers build confidence and adapt to fast-paced environments, ensuring they have the support needed to succeed.

How to start dispatcher with no experience?

To start as an entry-level dispatcher with no experience, focus on developing strong organizational and communication skills, and consider obtaining relevant certifications such as a Commercial Driver's License (CDL) or logistics training. Gaining familiarity with dispatch software and understanding transportation operations can also improve your chances of entry into the field.

What are entry level dispatchers?

Entry level dispatchers are professionals who coordinate and relay communication between people, vehicles, or services, often in industries such as emergency response, transportation, or logistics. Their primary role is to receive requests for assistance or service and ensure the appropriate personnel or resources are dispatched promptly. They typically answer phones, use radio or computer systems, and track the status of assignments. Entry level dispatchers are often the first point of contact in urgent or routine situations, and their organizational and communication skills are essential to keep operations running smoothly.
What are the most commonly searched types of Dispatcher jobs in Springfield, MA? The most popular types of Dispatcher jobs in Springfield, MA are:
What job categories do people searching Entry Level Dispatcher jobs in Springfield, MA look for? The top searched job categories for Entry Level Dispatcher jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Entry Level Dispatcher jobs? Cities near Springfield, MA with the most Entry Level Dispatcher job openings:
Infographic showing various Entry Level Dispatcher job openings in Springfield, MA as of June 2026, with employment types broken down into 2% Locum Tenens, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,662 per year, or $22 per hour.
Driver - Mileage

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago


Advanced Drainage Systems rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

37th of 79 rated plastic manufacturers


Job description

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.


Our team of Drivers receive: 

  • Competitive Pay
  • Work-life balance - Home most evenings and weekends
  • Newer, well-maintained equipment
  • Company-paid uniforms
  • Local dedicated dispatcher for every driver
  • Paid on hub miles

  • Drop pay, paid for all deliveries

 ADS employees receive extremely affordable benefits including:

  • Medical
  • Telemedicine/Teledoc
  • Dental
  • Vision
  • Paid STD
  • Voluntary LTD
  • ADS Retirement Plan
  • Life Insurance
  • Flexible Spending Accounts

ADS is a dedicated carrier that pays empty and loaded miles, and no slip seating.

Responsibilities include but are not limited to:

  • Safe operation of all company equipment
  • Report BOL discrepancies
  • Manage safe unloading at delivery destination and place product in customer’s desired location
  • Maintain accurate and up-to-date daily paperwork (trip envelope, RMA’s)
  • Maintain vehicle cleanliness and operational capacity
  • Adhere to company and departmental policies
  • Ensure loads are properly secured
  • Perform pre/post trip inspections of all equipment
  • Report equipment and payload problems/hazards
  • Perform in-route inspection of all equipment
  • Understand and practice ADS CORE VALUES

Experience:

  • Entry level drivers accepted! Zero experience required
  • One-year verifiable driving experience preferred

Requirements:

  • Valid Class A CDL and at least 21 years of age (DOT requirement for interstate operations)
  • Must have acceptable MVR and be able to DOT physical and DOT drug test

ADS commercial vehicles are equipped with incab cameras to support and enhance driver safety. All ADS employees and contracted drivers operating a commercial motor vehicle in the ADS fleet are required to sign a Consent to Collection of InCab System Data (‘Consent Form’).


Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs.

 Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection.

*100% paid by ADS.


Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world.

Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success.

Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year.

Learn More: https://www.adspipe.com/about-us


ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.


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