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Entry Level Dispatcher Jobs in Decatur, AL (NOW HIRING)

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Entry Level Dispatcher information

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$31

How much do entry level dispatcher jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for entry level dispatcher in Decatur, AL is $20.65, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.31 per hour, depending on experience, location, and employer.

How much do entry level truck dispatchers make?

Entry-level truck dispatchers typically earn between $30,000 and $45,000 annually, depending on location, company size, and experience. Some positions may offer additional benefits or bonuses based on performance and workload.

Can you be a 911 dispatcher with no experience?

Entry-level dispatchers, including 911 dispatchers, typically do not require prior experience but must complete specialized training and obtain certification. Strong communication skills, the ability to stay calm under pressure, and familiarity with dispatch software are important for the role.

How hard is it to get hired as a dispatcher?

Getting hired as an entry-level dispatcher typically depends on relevant skills such as communication, organization, and familiarity with dispatch software. Employers often look for a high school diploma or equivalent, and some positions may require a valid driver's license or background check. The hiring process can be competitive but is generally accessible with proper qualifications and a good work ethic.

What is the difference between Entry Level Dispatcher vs Customer Service Representative?

AspectEntry Level DispatcherCustomer Service Representative
Required CredentialsHigh school diploma; basic communication skillsHigh school diploma; strong communication skills
Work EnvironmentTransportation, logistics, or delivery settingsCall centers, retail, or service industries
Employer & Industry UsageLogistics companies, transportation firmsRetail, telecom, service providers
Common Search & Comparison IntentUnderstanding entry-level roles in dispatchingCustomer interaction roles in similar industries

Entry Level Dispatchers coordinate transportation schedules and communicate with drivers, focusing on logistics. Customer Service Representatives handle client inquiries and support, often in retail or service sectors. While both roles require strong communication skills and high school education, dispatchers focus on operational coordination, whereas customer service reps emphasize client interaction.

What are the key skills and qualifications needed to thrive as an Entry Level Dispatcher, and why are they important?

To thrive as an Entry Level Dispatcher, you need strong organizational skills, attention to detail, and the ability to multitask, often requiring at least a high school diploma or equivalent. Familiarity with dispatch software, two-way radio systems, and basic computer applications is typically expected. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure set top performers apart. These skills ensure efficient coordination, quick response times, and reliable service, which are critical for safety and operational effectiveness.

What are some common challenges faced by entry level dispatchers, and how can they be managed effectively?

Entry level dispatchers often face challenges such as handling high-pressure situations, multitasking with incoming calls and coordinating resources, and communicating clearly with both field personnel and customers. Managing these challenges involves developing strong organizational skills, staying calm under pressure, and actively listening to all parties involved. Most teams offer mentorship and training programs to help new dispatchers build confidence and adapt to fast-paced environments, ensuring they have the support needed to succeed.

How to start dispatcher with no experience?

To start as an entry-level dispatcher with no experience, focus on developing strong organizational and communication skills, and consider obtaining a basic understanding of transportation or logistics operations. Many employers provide on-the-job training, so applying to entry-level positions and demonstrating reliability can help you get started. Familiarity with dispatch software and a valid driver's license can also be beneficial.

What are entry level dispatchers?

Entry level dispatchers are professionals who coordinate and relay communication between people, vehicles, or services, often in industries such as emergency response, transportation, or logistics. Their primary role is to receive requests for assistance or service and ensure the appropriate personnel or resources are dispatched promptly. They typically answer phones, use radio or computer systems, and track the status of assignments. Entry level dispatchers are often the first point of contact in urgent or routine situations, and their organizational and communication skills are essential to keep operations running smoothly.
What are the most commonly searched types of Dispatcher jobs in Decatur, AL? The most popular types of Dispatcher jobs in Decatur, AL are:
What job categories do people searching Entry Level Dispatcher jobs in Decatur, AL look for? The top searched job categories for Entry Level Dispatcher jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Entry Level Dispatcher jobs? Cities near Decatur, AL with the most Entry Level Dispatcher job openings:
Entry Level Dispatcher jobs near you
Infographic showing various Entry Level Dispatcher job openings in Decatur, AL as of July 2026, with employment types broken down into 10% Locum Tenens, 1% Internship, 5% As Needed, 73% Full Time, 10% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,957 per year, or $20.7 per hour.
Inside Sales Representative

Inside Sales Representative

Mobile Communications America Inc

Huntsville, AL • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Mobile Communications America rating

8.3

Company rating: 8.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

11th of 82 rated telecommunications companies

Job description

MCA, your trusted advisor for wireless communications, data, and security, is seeking multiple Inside Sales Representatives (ISRs) to support our fast-growing Voice (MSS) division. This is an in‑office position, requiring the Inside Sales Representative to work onsite at an MCA location in one of the following states: North Carolina, South Carolina, Florida, Georgia, Alabama, or Tennessee.

The Inside Sales Representative (ISR) is a high-energy, growth-focused role managing and expanding a portion of MCA’s transactional account base (typically <$10K deals). By handling high-volume, smaller transactions, ISRs support Enterprise Account Executives, allowing AEs to focus on large-scale strategic deals while the ISRs maintain account health, retention, and growth. This role serves as MCA’s primary “farm system” for future Enterprise Account Executives, offering a clear pathway to promotion within 12–24 months for high performers.


WHAT YOU WILL BE DOING:

  • Manage a high volume of transactional accounts, ensuring satisfaction and retention.
  • Serve as a trusted point of contact and maintain consistent follow-up to grow recurring business.
  • Identify “land and expand” opportunities within small-to-mid-sized accounts.
  • Conduct outbound outreach to dormant accounts and qualify leads aligned to territory goals.
  • Own the full sales cycle for smaller deals, including quoting, closing, and order processing.
  • Manage radio orders, upgrades, accessories, and deliver tailored solutions to meet customer needs.
  • Collaborate with Account Executives and Sales Managers on territory strategy and lead hand-offs.
  • Support proposals, CRM updates, and maintain pipeline visibility.
  • Keep accurate, real-time CRM records to provide a clear view of territory performance.
  • Track activity metrics, pipeline progress, and account health.
  • Build foundational knowledge of LMR, broadband PTT, and related voice solutions.
  • Stay current on Motorola products, pricing, and bundles.
  • Participate in ongoing training, coaching, and sales methodology development.


WHAT YOU WILL BRING TO THE TEAM:

  • High School diploma or equivalent required; bachelor’s degree preferred.
  • 0–2 years of experience in sales, customer service, or related field.
  • Recent graduates with strong drive and business acumen are encouraged to apply.
  • Thrives in a high-activity environment requiring consistent outbound calls and email outreach.
  • Highly coachable and eager to learn structured sales methodologies.
  • Strong verbal and written communication skills.
  • Organized, accountable, and results-driven.
  • Interested in building a long-term career in B2B and enterprise solution selling.
  • Comfortable working in-office to benefit from mentorship and team collaboration.
  • Technical aptitude or exposure to communications equipment is a plus.

PERKS: 

  • Competitive base salary plus entry-level commission.
  • Comprehensive onboarding and mentorship from experienced Account Executives.
  • Clear path to a full Account Executive role within 12–24 months.
  • Direct impact on MCA’s enterprise growth strategy.
  • Medical, Dental, Vision, 401(k), PTO, Holiday Pay, and Education Incentives.
  • Company-provided tools, including phone, laptop, and full MCA system access.
  • Supportive, high-energy team culture focused on growth, collaboration, and success.


YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:


The physical environment requires the employee to work inside.

While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed.


TRAVEL REQUIREMENTS:

Travel as necessary to support company and customer needs.

DIRECT REPORTS:

No Direct Reports

WHO WE ARE

Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.

WHAT WE BELIEVE

We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.  

NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”


#LI-KR1 #LI-Onsite

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