Washington, DC · On-site
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... DevSecOps * Cybersecurity * Health IT * C4ISR & SIGINT * Data Center Engineering & Operations
Washington, DC · On-site
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... DevSecOps * Cybersecurity * Health IT * C4ISR & SIGINT * Data Center Engineering & Operations
This entry-level role provides first-line technical support to end-users, assisting with hardware ... DevSecOps * Cybersecurity * Health IT * C4ISR & SIGINT * Data Center Engineering & Operations
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This entry-level role provides first-line technical support to end-users, assisting with hardware ... DevSecOps * Cybersecurity * Health IT * C4ISR & SIGINT * Data Center Engineering & Operations
Washington, DC · On-site
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... DevSecOps * Cybersecurity * Health IT * C4ISR & SIGINT * Data Center Engineering & Operations
Washington, DC · On-site
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... DevSecOps * Cybersecurity * Health IT * C4ISR & SIGINT * Data Center Engineering & Operations
Washington, DC · On-site
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... DevSecOps * Cybersecurity * Health IT * C4ISR & SIGINT * Data Center Engineering & Operations
Washington, DC · On-site
$20 - $24/hr
This entry-level role provides first-line technical support to end-users, assisting with hardware ... DevSecOps * Cybersecurity * Health IT * C4ISR & SIGINT * Data Center Engineering & Operations
To thrive as an Entry Level DevSecOps professional, you need a foundational understanding of software development, IT operations, security principles, and scripting languages, often supported by a degree in computer science or a related field. Familiarity with tools like Jenkins, Docker, Kubernetes, Git, and basic certifications such as CompTIA Security+ or AWS Certified Cloud Practitioner are highly beneficial. Strong problem-solving abilities, effective communication skills, and a collaborative attitude make candidates stand out. These skills are essential for securely integrating development and operations processes while enabling efficient teamwork in dynamic technical environments.
An Entry Level DevSecOps job focuses on integrating security into the software development lifecycle. Responsibilities typically include automating security processes, assisting with vulnerability assessments, and working with development and operations teams to ensure secure code deployment. Knowledge of DevOps practices, security principles, scripting, and cloud technologies is often required. This role serves as a foundation for gaining hands-on experience in security automation, CI/CD pipelines, and compliance.
As an Entry Level DevSecOps professional, you will support the integration of security into the software development lifecycle, assist in automating deployment pipelines, and help monitor cloud or on-prem infrastructure for vulnerabilities. Daily tasks often include writing scripts, configuring CI/CD tools, troubleshooting issues with application deployments, and collaborating closely with development, operations, and security teams. You'll frequently review logs, respond to alerts, and participate in team meetings to align on priorities. This role provides hands-on experience across the entire DevSecOps workflow, helping you build a broad technical skillset while learning best practices from experienced team members.
$20 - $24/hr
Other
Medical, Dental, Vision, Life, Retirement
Posted 11 days ago
Location: Washington, D.C.
Clearance Requirement: U.S. Citizenship with eligibility for High Public Trust
ActioNet is seeking a seeking a reliable and customer-focused Junior Service Desk Technician (Tier 1) to join our IT support team. This entry-level role provides first-line technical support to end-users, assisting with hardware, software, network, and other IT-related issues. The ideal candidate will have 1-3 years of experience, strong communication skills, a basic understanding of IT systems, and a passion for problem-solving in a fast-paced environment.
Hourly Rate $20-$24
Key Responsibilities
Serve as the initial point of contact for all IT support requests via phone, email, chat, or ticketing system
Diagnose and resolve basic technical issues related to hardware, software, network connectivity, printers, and mobile devices
Escalate complex or unresolved incidents to Tier 2 or appropriate support teams per escalation protocols
Document all support interactions in the ticketing system with clear, accurate, and timely updates
Assist in user account creation, password resets, and access management in Active Directory and other platforms
Help end users with troubleshooting VPN connections such as Zscaler
Follow standard operating procedures for common support requests and troubleshooting
Share new issues and solutions in the knowledge base to support team learning
Provide excellent customer service by maintaining a professional and empathetic approach in all interactions
Participate in team meetings, training sessions, and knowledge sharing to improve skills and service delivery
Minimum Qualifications
Bachelor's degree or equivalent experience (Computer Science, IT, or related field preferred)
1-3 years of experience in a technical support or help desk role
Basic knowledge of Windows 10/11 and/or macOS, Microsoft Office Suite, and general IT hardware
Familiarity with ServiceNow or other ticketing systems
Strong communication, problem-solving, and interpersonal skills
Ability to prioritize and manage time effectively in a dynamic environment
Preferred Qualifications
CompTIA A+, ITIL Foundations, or other relevant IT certifications
Experience supporting remote users or working in a multi-location organization
Exposure to Active Directory, Office 365, VPN, and remote desktop tools
Basic knowledge of ITIL, ITSM frameworks, or MSP environments
Familiarity with Microsoft Intune, Azure Portal, or Entra ID
Work Environment
May require occasional work outside normal business hours, including weekends or holidays, to support critical incidents or projects
Position is onsite based on business needs
Standard hours of operation are 7:00am-6:00pm EST, Monday through Friday
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It services
1,001 - 5,000 Employees
Vienna, VA, US
1998