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Entry Level Desktop Support Jobs in Lafayette, LA

Entry Level Desktop Support information

See Lafayette, LA salary details

$9

$25

$43

How much do entry level desktop support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level desktop support in Lafayette, LA is $25.78, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $29.38 per hour, depending on experience, location, and employer.

What is an entry level desktop support?

An Entry Level Desktop Support job involves assisting users with technical issues related to computers, software, and network systems. Responsibilities typically include troubleshooting hardware and software problems, setting up workstations, installing updates, and providing basic IT support. This role requires strong problem-solving skills, customer service abilities, and a fundamental understanding of operating systems and networking. It is a great starting point for a career in IT, offering hands-on experience and opportunities for skill development.

What does an entry level desktop support do?

A typical day for Entry Level Desktop Support professionals involves responding to user support requests, diagnosing and resolving routine hardware or software issues, and documenting solutions in the help desk system. You may set up new computers or accounts for employees, assist with basic network connectivity problems, and guide users through common troubleshooting steps. The role is usually fast-paced, requiring frequent interaction with other IT team members and employees in need of support. Being adaptable and able to prioritize tasks is key, as requests can range from printer issues to password resets.

What are the key skills and qualifications needed to thrive in entry level desktop support?

To thrive as an Entry Level Desktop Support professional, a basic understanding of computer hardware, operating systems, and troubleshooting is typically required, often supported by a relevant associate's degree or certification like CompTIA A+. Familiarity with help desk ticketing systems, remote desktop tools, and Microsoft Office Suite is common in this role. Strong communication, patience, and problem-solving skills help you effectively assist users and collaborate with teammates. These abilities are crucial for resolving technical issues efficiently and maintaining positive experiences for end users.

What are the most commonly searched types of Desktop Support jobs in Lafayette, LA?

The most popular types of Desktop Support jobs in Lafayette, LA are:

What are popular job titles related to Entry Level Desktop Support jobs in Lafayette, LA?

For Entry Level Desktop Support jobs in Lafayette, LA, the most frequently searched job titles are:

What job categories do people searching Entry Level Desktop Support jobs in Lafayette, LA look for?

The top searched job categories for Entry Level Desktop Support jobs in Lafayette, LA are:

What cities near Lafayette, LA are hiring for Entry Level Desktop Support jobs?

Cities near Lafayette, LA with the most Entry Level Desktop Support job openings:

$27 - $30/hr

Full-time

Posted 3 days ago

New


Job description

Description:Position Summary

The Cable Technician I is responsible for performing basic low-voltage cabling work and providing on-site technical support for end users. This role supports daily IT operations, including troubleshooting workstation issues, installing and maintaining cabling infrastructure, and ensuring reliable connectivity at customer or internal locations. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced environment.
Responsibilities

- Install, terminate, and test Cat5e/Cat6 network cabling following industry standards.

- Perform cable routing, dressing, labeling, and documentation.

- Assist with installation of racks, patch panels, faceplates, and related hardware.

- Troubleshoot connectivity issues related to cabling infrastructure.

- Follow safety protocols and maintain a clean work environment on job sites.

- Provide hands-on technical support for desktops, laptops, printers, mobile devices, and peripherals.

- Perform troubleshooting for hardware, software, and network connectivity issues.

- Assist with workstation setup, imaging, upgrades, and deployments.

- Support user account setup, password resets, and basic application support.

- Document work performed in ticketing systems and escalate issues as needed.

- Provide excellent customer service to end users, both onsite and remotely.

Work Environment

Combination of office, industrial, and customer site settings. Role may require travel between sites and flexible hours based on project needs.


#EES25

Requirements:

Qualifications

- 1+ years of experience in cabling, IT support, or a related technical role.

- Basic understanding of network cabling standards (TIA/EIA).

- Familiarity with Windows OS, basic networking, and common IT troubleshooting steps.

- Ability to use cabling and hand tools (punch-down tools, testers, drills, etc.).

- Strong communication and customer service skills.

- Ability to lift up to 50 lbs and work in various environments.

- Valid driver’s license may be required depending on job site needs.

Preferred Skills

- Experience with ticketing systems 

- Basic understanding of switches, access points, and network equipment.

- Certifications such as CompTIA A+, Network+, or entry-level cabling certificates.


Required tools:

8-10ft ladder

RJ 45 Crimp tool

Smart phone

Flashlight – not the one on the phone 

Fish Tape / Glow Rods

Cordless drill

Ethernet cable tester that displays output of all 8 pins simultaneous 

Cable toner