Entry Level Desktop Support Jobs in Everett, WA (NOW HIRING)

About the Role

We're looking for a Jr. Data Center Operations & Systems Technician to join our team. In this role, you'll perform hands-on installation, cabling, hardware maintenance, system checks, and deployment support within a live data center environment.

Working from established procedures and with guidance from experienced technicians, you'll help maintain safe, secure, reliable, and well-documented operations. This role requires adherence to client best practices, security requirements, and safety protocols.

What You'll Do

• Install, rack, stack, cable, label, and validate servers, network devices, storage systems, rack power distribution units, and associated rack and MOR cabling by following approved work instructions.
• Perform documented hardware repairs, component replacements, rack moves, equipment deployments, and IT equipment decommissioning with appropriate guidance and escalation.
• Complete daily system checks and preventive maintenance. Review assigned alerts, tickets, and logs, then escalate issues that fall outside documented procedures.
• Troubleshoot common hardware, imaging, connectivity, and configuration issues using approved diagnostic steps and knowledge documentation.
• Support server imaging and deployment using approved MDT, WDS, PXE, or equivalent environments. Apply operating system updates, patches, and baseline configurations.
• Assist with basic device and network configuration, including IP addresses, VLAN assignments, DHCP, DNS, domain access, and device-to-device connectivity validation.
• Update tickets, maintenance histories, repair records, inventory systems, asset records, and project trackers accurately and on time.
• Verify equipment identity, location, status, and chain-of-custody information during deployment, maintenance, movement, and decommissioning activities.
• Follow access controls, change procedures, data-handling requirements, safety practices, and applicable operational standards.
• Communicate task status, blockers, safety concerns, and recurring issues promptly to senior technicians and appropriate stakeholders.
• Maintain an orderly work area and contribute to process, documentation, and operational-readiness improvements.

What You'll Bring

• One or more years of hands-on experience in data center operations, IT hardware support, desktop support, field services, networking, or a comparable technical environment. Relevant technical education or lab experience may substitute for professional experience.
• Working knowledge of server components, network devices, storage hardware, structured cabling, rack layouts, and basic power concepts.
• Foundational understanding of TCP/IP, IP addressing, DHCP, DNS, VLANs, and common connectivity troubleshooting.
• Ability to follow detailed technical procedures, use ticketing and inventory systems, and maintain accurate documentation.
• Strong attention to detail, safety awareness, dependability, and a willingness to learn within a fast-paced operational environment.
• Ability to work onsite, perform hands-on equipment tasks, and meet the physical and scheduling requirements of the assigned data center environment.

Preferred Qualifications

• Associate degree, technical diploma, military technical training, or equivalent coursework in information technology, networking, electronics, or a related discipline.
• CompTIA A+, Network+, Server+, Microsoft, Cisco, or an equivalent entry-level certification.
• Experience with server imaging or deployment tools such as MDT, WDS, or PXE.
• Experience working in a data center, network operations center, hardware lab, warehouse technology environment, or another controlled technical setting.

Compensation

At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.

For candidates based in Washington State, the anticipated compensation range is $26.44 to $32.69 USD per hour, with a midpoint of $29.57 USD per hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final compensation and job title may vary depending on the selected candidate's qualifications.

Location and Work Arrangement

Redmond and Totem Lake, Washington

This role requires 100% onsite work within the assigned data center environments.