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Entry Level Debt Collection Call Center Jobs in Temple, TX

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Entry Level Debt Collection Call Center information

See Temple, TX salary details

$6

$21

$33

How much do entry level debt collection call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for entry level debt collection call center in Temple, TX is $21.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $26.59 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Temple, TX?

For Entry Level Debt Collection Call Center jobs in Temple, TX, the most frequently searched job titles are:

What cities near Temple, TX are hiring for Entry Level Debt Collection Call Center jobs?

Cities near Temple, TX with the most Entry Level Debt Collection Call Center job openings:

Infographic showing various Entry Level Debt Collection Call Center job openings in Temple, TX as of June 2026, with employment types broken down into 8% As Needed, 50% Full Time, 36% Part Time, 4% Contract, and 2% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $44,437 per year, or $21.4 per hour.

Call Center Sales Representative I (Entry-Level)

MCI Careers

Killeen, TX • On-site

$14/hr

Full-time

Re-posted 13 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

Are you a persuasive communicator with a passion for sales and customer service? Do you thrive in a fast-paced environment where every call is an opportunity to succeed? If so, we want you on our team!

We’re looking for motivated and results-driven Call Center Sales Representatives to join our dynamic team. In this role, you’ll connect with customers over the phone, provide expert product guidance, resolve inquiries, and close sales with confidence.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Handle inbound and outbound calls with professionalism and empathy
  • Use product knowledge and training to recommend solutions and close sales
  • Build rapport, listen actively, and address customer needs effectively
  • Research account details and collaborate with internal teams to resolve issues
  • Manage customer accounts and process orders accurately using our systems
  • Follow scripts, policies, and procedures to ensure consistency and compliance
  • Protect customer data and handle sensitive information responsibly
  • Escalate complex issues to appropriate team members when needed
  • Stay current with training, system updates, and team communications
  • Maintain excellent attendance and punctuality

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older with a high school diploma or equivalent
  • Strong verbal and written communication skills
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Dependable, punctual, and self-motivated
  • Skilled in conflict resolution, problem-solving, and negotiation
  • Customer-focused with empathy, patience, and responsiveness
  • Ability to multitask and manage time effectively
  • Team-oriented with a positive attitude
  • Comfortable in a fast-paced, evolving environment
  • Strong interpersonal skills and relationship-building ability
Preferred Qualifications:
  • 1+ year of experience in customer service, sales, technical support, or administrative roles in a contact center
  • Experience in state or federal work environments

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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