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Call Center Weekends Jobs in Temple, TX (NOW HIRING)

Call Center Vehicle Buyer

Waco, TX · On-site

$15 - $16/hr

As a Call Center Vehicle Buyer , you help customers turn their cars into cash while keeping BYOT ... Day shift, MonFri, occasional weekends * Full-time, 8-hour shifts About BYOT Auto Parts We keep ...

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Call Center Vehicle Buyer

Waco, TX · On-site

$15 - $16/hr

As a Call Center Vehicle Buyer , you help customers turn their cars into cash while keeping BYOT ... Day shift, Mon-Fri, occasional weekends * Full-time, 8-hour shifts About BYOT Auto Parts We keep ...

New

Team Leader

Waco, TX · On-site

$21 - $23/hr

The purpose of the Team Lead is to be a subject matter expert (SME) on all call center processes and policies. Primary duties are to support inbound and escalated calls referred by Customer Service ...

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Call Center Weekends information

See Temple, TX salary details

$10

$16

$23

How much do call center weekends jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for call center weekends in Temple, TX is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.88 per hour, depending on experience, location, and employer.

What is a call center weekend?

Call Center Weekends jobs refer to positions in customer service or support centers that require employees to work primarily on Saturdays and Sundays. These roles typically involve answering customer inquiries, resolving issues, or providing technical support over the phone, via chat, or through email during weekend shifts. Many businesses offer weekend call center roles to ensure customers can get assistance outside of standard weekday hours. These positions can be full-time or part-time and often require strong communication skills and the ability to handle high-stress situations.

What are the key skills and qualifications needed to thrive as a call center weekend representative?

To excel as a Call Center Weekend Representative, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are typically required. Strong problem-solving abilities, patience, and resilience under pressure help individuals stand out in this customer-facing role. These competencies are essential for providing efficient, high-quality support during peak weekend hours and maintaining customer satisfaction.

What are some common challenges faced by call center agents working weekend shifts, and how can they be managed?

Call center agents working weekend shifts may encounter challenges such as higher call volumes due to limited weekday support, managing customer expectations outside regular business hours, and balancing personal life with non-traditional work schedules. To manage these challenges, agents often rely on strong time management skills, effective communication with teammates and supervisors, and utilizing available resources such as knowledge bases or escalation pathways. Many organizations also provide additional support or incentives for weekend staff to promote motivation and work-life balance.

What is the difference between Call Center Weekends vs Customer Service Representative?

AspectCall Center WeekendsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often with shift work including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and service sectorsWidely used across various industries including retail, finance, and tech

Call Center Weekends roles focus on providing customer support during weekend shifts, often requiring shift flexibility. Customer Service Representatives handle customer inquiries across industries, with similar credentials and work environments. The main difference lies in scheduling and specific job functions related to weekend coverage.

What cities near Temple, TX are hiring for Call Center Weekends jobs?

Cities near Temple, TX with the most Call Center Weekends job openings:

Infographic showing various Call Center Weekends job openings in Temple, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $34,613 per year, or $16.6 per hour.

Bilingual Spanish Call Center Representative

MCI Careers

Killeen, TX

$7.25 - $14/hr

Full-time

Re-posted 6 days ago


Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

Are you fluent in Spanish and English and passionate about helping others? We’re looking for Bilingual Spanish Call Center Representatives who can deliver exceptional customer support in both languages. If you thrive in a fast-paced environment and enjoy solving problems, we’d love to hear from you!

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Manage inbound and outbound calls in both Spanish and English.
  • Provide clear and accurate communication across both languages.
  • Assist customers with billing inquiries, account updates, and general support.
  • Document customer interactions with precision and attention to detail.
  • Escalate complex issues to the appropriate teams when necessary.
  • Adhere to company policies and procedures during all customer interactions.
  • Achieve daily and monthly performance targets.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years or older.
  • High school diploma or GED.
  • Bilingual fluency in English and Spanish (spoken and written).
  • Strong listening and interpersonal communication skills.
  • Ability to work flexible shifts, including weekends and holidays.
  • Excellent attention to detail and organizational abilities.

Preferred:

Previous experience in a bilingual customer service or call center role.


MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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