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Entry Level Debt Collection Call Center Jobs in Rialto, CA

TEKsystems

Call Center Representative

Chino, CA

$20/hr

... call center software and tools to manage customer interactions and data. • Consistently met or ... Entry Level Job Type & Location This is a Contract position based out of Chino, CA. Pay and ...

Lobel Financial Corporation

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Collections Specialist (30+ day Auto Finance)

Anaheim, CA · On-site

$21 - $25/hr

This role is ideal for candidates with experience in collections, customer service, call center ... Follow all state and federal debt collection laws (FDCPA) and company policies * Manage an assigned ...

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All JobsDebt Collection Call Center JobsEntry Level Debt Collection Call Center JobsEntry Level Debt Collection Call Center Jobs in Rialto, CA

Entry Level Debt Collection Call Center information

See Rialto, CA salary details

$7

$23

$36

How much do entry level debt collection call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level debt collection call center in Rialto, CA is $23.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $28.70 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Rialto, CA? For Entry Level Debt Collection Call Center jobs in Rialto, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Debt Collection Call Center jobs in Rialto, CA look for? The top searched job categories for Entry Level Debt Collection Call Center jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Entry Level Debt Collection Call Center jobs? Cities near Rialto, CA with the most Entry Level Debt Collection Call Center job openings:
Entry Level Debt Collection Call Center jobs near you

Collections Specialist (30 day - Auto Finance)

Lobel Financial Corporation

Anaheim, CA

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Collections Specialist - Auto Finance

Lobel Financial is hiring a Collections Specialist to join our growing auto finance collections team. This role is ideal for candidates with experience in collections, customer service, call center environments, or loan servicing who thrive in a fast-paced, goal-driven workplace.

Join one of the top 20 auto finance companies in the U.S. and enjoy competitive pay, strong benefits, work-life balance, and long-term career growth opportunities.

Job Summary

The Collections Specialist is responsible for contacting customers with delinquent auto loan accounts to secure payments, payment commitments, or repayment plans. This position combines customer service, negotiation, and compliance-focused collections work while ensuring a positive customer experience.

The ideal candidate is professional, detail-oriented, and comfortable handling high-volume inbound and outbound calls while meeting performance goals.

Key Responsibilities

  • Make inbound and outbound collection calls regarding delinquent auto loan accounts
  • Communicate with customers via phone, email, and written correspondence
  • Secure payments, payment promises, or establish repayment plans
  • Provide professional and empathetic customer service in a collection's environment
  • Review, process, and document account adjustments and updates
  • Resolve payment discrepancies, disputes, and short payments
  • Maintain accurate records of all customer interactions and collection activity
  • Follow all state and federal debt collection laws (FDCPA) and company policies
  • Manage an assigned portfolio of customer accounts
  • Meet or exceed individual and team collections performance metrics
  • Escalate accounts to supervisors or management when appropriate
  • Perform additional duties as assigned

Qualifications & Skills

  • High school diploma or equivalent
  • Previous experience in collections, customer service, call center, loan servicing, or sales preferred but we will teach the right candidate
  • Strong verbal and written communication skills
  • Excellent time management and multitasking abilities
  • Strong attention to detail and documentation accuracy
  • Ability to negotiate and problem-solve effectively
  • Computer proficiency, including Microsoft Office and account management systems
  • Ability to work in a fast-paced, metric-driven collections department
  • Ability to listen, speak, and enter data simultaneously
  • Bilingual English/Spanish preferred (may be required based on business needs)

Pay & Benefits

  • Competitive hourly pay: $21 - $25/hour
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Optional life insurance
  • Paid holidays
  • Paid vacation and sick time
  • Opportunities for internal promotion and career advancement

About Lobel Financial

Lobel Financial is a nationwide auto finance company specializing in the servicing of prime and sub-prime auto loans. Headquartered in Southern California, Lobel is known for its stable work environment, positive culture, and employee development opportunities.


Lobel Financial is an Equal Opportunity Employer.

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