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Entry Level Debt Collection Call Center Jobs in Rialto, CA

Lobel Financial Corporation

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Call Center Monitoring Specialist

Anaheim, CA · On-site

$23 - $25/hr

Monitor and evaluate live and recorded collection calls to evaluate collector interactions with ... in call center quality assurance, monitoring, or collections operations * Strong attention to ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

Top Skills Details customer service,call center,computer navigation Additional Skills ... Previous customer service experience Experience Level Entry Level Job Type & Location This is a ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

Top Skills Details customer service,call center,computer navigation Additional Skills ... Previous customer service experience Experience Level Entry Level Job Type & Location This is a ...

Button Finance, Inc

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Entry-Level Mortgage Sales

Anaheim, CA · On-site

$20/hr

We're actively hiring Junior Loan Officers to join our dynamic call center team--with a clear, fully supported path to becoming a licensed Mortgage Loan Officer. We provide everything: training ...

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All JobsDebt Collection Call Center JobsEntry Level Debt Collection Call Center JobsEntry Level Debt Collection Call Center Jobs in Rialto, CA

Entry Level Debt Collection Call Center information

See Rialto, CA salary details

$7

$23

$36

How much do entry level debt collection call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for entry level debt collection call center in Rialto, CA is $23.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $28.70 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Rialto, CA?

For Entry Level Debt Collection Call Center jobs in Rialto, CA, the most frequently searched job titles are:

What job categories do people searching Entry Level Debt Collection Call Center jobs in Rialto, CA look for?

The top searched job categories for Entry Level Debt Collection Call Center jobs in Rialto, CA are:

What cities near Rialto, CA are hiring for Entry Level Debt Collection Call Center jobs?

Cities near Rialto, CA with the most Entry Level Debt Collection Call Center job openings:

Entry Level Debt Collection Call Center jobs near you
Infographic showing various Entry Level Debt Collection Call Center job openings in Rialto, CA as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $47,964 per year, or $23.1 per hour.

Call Center Monitoring Specialist

Lobel Financial Corporation

Anaheim, CA • On-site

$23 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

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Job description

Lobel Financial is seeking a detail-oriented Call Center Monitoring Specialist to support our growing auto finance collections team. This opportunity is well suited for candidates with experience in collections, customer service, call centers, or loan servicing who can succeed in a fast-paced, performance-focused environment.


Position Overview


The Call Center Monitoring Specialist monitors and evaluates collector interactions with customers and third parties through live and recorded call reviews. This role helps ensure adherence to applicable legal, regulatory, and internal policy requirements while assessing the effectiveness of collection techniques. The specialist assigns performance ratings, documents findings, communicates results to management, and contributes to projects that improve departmental efficiency, workflows, and overall performance.


Key Responsibilities

  • Monitor and evaluate live and recorded collection calls to evaluate collector interactions with customers and third parties.
  • Measure compliance with applicable legal, regulatory, and internal policy requirements.
  • Track and report key findings and performance trends clearly to management.
  • Identify and report significant compliance concerns or collection-related issues upon discovery.
  • Partner with Management to promptly address issues or delays that may affect workflows or processing timelines and coaching strategies
  • Collaborate with QA/Compliance Teams to identify any process improvements, policy updates
  • Maintain accurate records of monitoring activities, including call summaries, notes, escalations
  • Stay updated on industry trends, emerging technologies, and best practices to monitor collection calls.
  • Support projects and tasks that improve departmental efficiency, workflows, and performance.


Qualifications

  • Education: High School or GED required, associate or bachelor’s degree in finance or related field preferred.
  • 1-3 years of experience in call center quality assurance, monitoring, or collections operations
  • Strong attention to detail and the ability to evaluate interactions objectively and consistently.
  • Excellent verbal and written communication skills for reporting and coaching.
  • Ability to organize priorities, meet deadlines, and remain composed in a fast-paced or high-pressure environment.
  • Working knowledge of Microsoft Word and Excel.
  • Knowledge of departmental operations, processes, and procedures—or the ability to learn them quickly.
  • Commitment to learning, professional growth, and continuous improvement.
  • Ability to work independently and meet tight deadlines.


Pay & Benefits

  • Competitive hourly pay: $23 - $25/hour
  • 401(k) with company match
  • Medical, dental, and vision insurance
  • Optional life insurance
  • Paid holidays
  • Paid vacation and sick time
  • Opportunities for internal promotion and career advancement




Lobel Financial is an Equal Opportunity Employer.

Company Description

Lobel Financial is a full-spectrum auto financing solution that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment contracts. We are head quartered in Southern California and have a market presence coast-to-coast.

Employees choose Lobel because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it with Lobel.

Lobel Financial is an equal opportunity employer.