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Entry Level Debt Collection Call Center Jobs in Portland, OR

Patient Account Specialist

Vancouver, WA · On-site

$20.58 - $30.88/hr

Job Summary Works in a call center with patients and/or authorized designees to address payment ... Completes all necessary research, account assignment, etc. for accounts assigned to collection ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...

What you'll do to drive success When you join us as an Entry-Level Lube Technician, your personal ... Hands-on training for the potential to become a Service Center Manager within 18-24 months. * Debt ...

Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped ... Submit accounts to management for bad debt write-offs. * Fax or e-mail invoices to customers for ...

Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped ... Submit accounts to management for bad debt write-offs. * Fax or e-mail invoices to customers for ...

Follow the branch collection strategy in monitoring customer accounts for non-payment, skipped ... Submit accounts to management for bad debt write-offs. * Fax or e-mail invoices to customers for ...

Client Experience Specialist I

Portland, OR · On-site

$18.75 - $23.50/hr

CES I - Entry-level role with the organization, with minimal experience. * CES II - Demonstrated ... Global thinker Education and/or Experience * 1+ years' experience in a call center, customer ...

Credit Representative

Hillsboro, OR · On-site

$35.55 - $41/hr

Initiate credit collection efforts on delinquent accounts. * Develop relationships with customers ... Recover Bad Debt through appropriate channels when necessary. * Reconcile assigned accounts ...

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Showing results 21-40

Entry Level Debt Collection Call Center information

See Portland, OR salary details

$7

$24

$38

How much do entry level debt collection call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level debt collection call center in Portland, OR is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $30.34 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are the most commonly searched types of Debt Collection Call Center jobs in Portland, OR? The most popular types of Debt Collection Call Center jobs in Portland, OR are:
What are popular job titles related to Entry Level Debt Collection Call Center jobs in Portland, OR? For Entry Level Debt Collection Call Center jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Entry Level Debt Collection Call Center jobs in Portland, OR look for? The top searched job categories for Entry Level Debt Collection Call Center jobs in Portland, OR are:
What cities near Portland, OR are hiring for Entry Level Debt Collection Call Center jobs? Cities near Portland, OR with the most Entry Level Debt Collection Call Center job openings:

Patient Account Specialist

PeaceHealth

Vancouver, WA • On-site

$20.58 - $30.88/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


PeaceHealth rating

7.7

Company rating: 7.7 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

161st of 887 rated healthcare providers


Job description

PeaceHealth is seeking a Patient Account Specialist - Single Business Office for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $20.58 - $30.88. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Job Summary
Works in a call center with patients and/or authorized designees to address payment options, provide insurance setup options and complete related paperwork for both Hospital and Clinic services. Establishes and monitors payment arrangements with patients using guidelines established under the collection policy; resolve patient concerns and third-party issues to achieve a zero-balance account. Ensures acceptable cash flow and appropriate Days in Accounts Receivable via timely follow-up and resolution of balances owed.
This is a remote position. If selected, candidates must reside and perform work within Oregon, Washington, or Alaska, and must be located within a one-hour drive of a main PeaceHealth hospital facility.
Essential Functions
  • Screens patients and processes Financial Assistance Applications by verifying eligibility per PeaceHealth policy and in accordance with the Federal Poverty Level. Make manual adjustments to patient accounts in accordance with Financial Assistance Approvals.
  • Communicates with patients via phone, email, MyPeaceHealth, and letters to respond to inquiries or obtain required documents for PeaceHealth's Financial Assistance Program.
  • Communicates with patients in writing via MyPeaceHealth to answer general inquiries and billing questions.
  • Assist patients with the application process for outreach programs and our obligations to maintain certifications as required by the state(s) and/or contractual obligations.
  • Works directly with responsible party to resolve outstanding patient account. This can include, making a payment in full or setting up and monitors payment plans in accordance with PeaceHealth Policy.
  • Obtains information to secure appropriate payment of account by working with insurance companies, government agencies, other departments, providers' offices, attorneys' offices, patients, and any other parties as necessary.
  • Communicates all necessary requirements needed to support third party and government billing, including workers compensation.
  • Performs data entry, maintains customer databases, and document all calls. Assists customers with various patient account-related questions by telephone and through written correspondence. Completes adjustments, account notes, balance transfers, claim disposition and other necessary transaction to facilitate appropriate computer system activity.
  • Completes all necessary research, account assignment, etc. for accounts assigned to collection agency, or necessary court documents for patient bankruptcies and probate.
  • May perform skip tracing on patients with return mail; May perform insurance verification. May be responsible to monitor and negotiate settlements with third parties
  • Rebills, transfers payments, processes refund requests or adjusts misapplied payments as necessary.
  • Performs other duties as assigned.

Qualifications
Education
  • College Coursework Preferred: Accounting or
  • College Coursework Preferred: Business or
  • College Coursework Preferred: Medical Technology or
  • College Coursework Preferred: Communications or
  • College Coursework Preferred: Social Work

Experience
  • Minimum of 1 year Required: Experience in collections, customer service, billing or related medical field and
  • Preferred: Familiarity with government, commercial and third-party billing

Skills
  • Proficient use of computers including MS Office applications (Required)
  • Proficiency with 10-key calculators alphanumeric data entry skill (Required)
  • Working knowledge of standard office equipment (Required)
  • Strong communication skills, both verbal and written (Required)
  • Ability to work both independently and interdependently with staff and team members with limited supervision (Required)
  • Excellent problem solving and critical thinking skills (Required)
  • Excellent customer service skills (Required)

Working Conditions
Lifting
  • Consistently operates computer and other office equipment.
  • Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Sedentary work.

Environmental Conditions
  • Predominantly operates in an office environment.

Mental/Visual
  • Ability to communicate and exchange accurate information.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.

What PeaceHealth employees say

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Hours and flexibility

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About PeaceHealth

Sourced by ZipRecruiter

PeaceHealth, based in Vancouver, WA, is a not-for-profit Catholic health system employing approximately 16,000 caregivers, a multi-specialty medical group practice with more than 1,200 providers and 10 medical centers serving both urban and rural communities in Washington, Oregon, Alaska. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, the legacy of its founding Sisters continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission. Get a feeling for the Spirit of PeaceHealth through this three-minute video, and visit us on Facebook or LinkedIn! We offer competitive compensation, a robust benefitspackage and a collaborative, Mission-driven work environment! To learn more please visit: jobs.peacehealth.org. Questions? Review our Employment FAQor email Recruitment@peacehealth.org. Please note this email does not accept resumes or applications.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Vancouver, WA, US

Year founded

1890

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