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Temp Debt Collection Call Center Jobs in Portland, OR

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Temp Debt Collection Call Center information

See Portland, OR salary details

$7

$24

$38

How much do temp debt collection call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for temp debt collection call center in Portland, OR is $24.39, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $30.34 per hour, depending on experience, location, and employer.

What is a temp debt collection call center?

A Temp Debt Collection Call Center job involves working as a temporary employee at a call center that contacts individuals or businesses to collect payments on overdue accounts or debts. Employees in this role are responsible for making outbound calls, negotiating payment plans, updating account information, and following compliance guidelines. These positions typically require strong communication skills, the ability to handle difficult conversations, and familiarity with relevant laws such as the Fair Debt Collection Practices Act (FDCPA). Temporary assignments may last from a few weeks to several months, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a temp debt collection call center representative?

To thrive as a Temp Debt Collection Call Center representative, you need strong negotiation skills, knowledge of debt collection regulations, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office tools is essential. Excellent communication, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure you can effectively recover debts while maintaining professionalism and compliance with legal standards.

What are some common challenges faced in a temp debt collection call center role, and how can they be managed effectively?

Temp debt collection call center roles often involve handling a high volume of calls and interacting with customers who may be upset or resistant to payment discussions. One major challenge is managing difficult conversations while maintaining professionalism and empathy. Effective communication skills, resilience, and the ability to follow scripts and compliance guidelines are essential. Building rapport with customers and staying calm under pressure can help navigate challenging interactions. Seeking support from supervisors and collaborating with team members can also enhance performance and job satisfaction.

What is the difference between Temp Debt Collection Call Center vs Collections Agent?

AspectTemp Debt Collection Call CenterCollections Agent
CredentialsBasic high school diploma, training providedHigh school diploma, sometimes certifications in collections
Work EnvironmentCall center setting, fast-paced, temporaryOffice or remote, client-facing, often permanent or temp
Industry UsageCommon in debt recovery firms, temporary staffingFinancial institutions, debt collection agencies

Both roles involve contacting debtors to recover payments, often requiring similar skills and training. The main difference lies in the employment type and work setting, with Temp Debt Collection Call Center roles being temporary and call center-based, while Collections Agents may work in permanent positions within financial institutions or agencies.

What are the most commonly searched types of Debt Collection Call Center jobs in Portland, OR?

The most popular types of Debt Collection Call Center jobs in Portland, OR are:

What cities near Portland, OR are hiring for Temp Debt Collection Call Center jobs?

Cities near Portland, OR with the most Temp Debt Collection Call Center job openings:

Temp Debt Collection Call Center jobs near you

Call Center Representative (Fundraising-Charities)

Portland, OR • On-site

Gateway Communications, Inc
IT Services • 11 - 50 employees
Learn more about Gateway Communications, Incexternal

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Call Fundraising - Charities. Love what you do. Love where you work!  FULL-TIME $18-20 an hour.
HIRING NOW - Make a difference in the world by helping people and animals!
We are growing as a team! Need to add a few people with hearts and smarts to our Gateway family. 
Join us helping our neighbors in need every day.

Job Details:
  • Permanent ALL-YEAR-ROUND Work.
  • Not TEMP Work and Not REMOTE Work.

Gateway Communications Inc.
16805 NE Mason Ct. Portland, OR 97230
Located NE Portland

Imagine having a job where you get to help the homeless, feed hungry families, save animals and help children get vital medical services—all without leaving your desk. At Gateway Communications, we use the telephone to personally connect with donors of various charitable organizations across the United States. As a Charitable Fundraising Associate, you will be trained to represent these non-profits and to share an enthusiastic message with their supporters while also raising needed funds.
POSITION HIGHLIGHTS:
  • No ‘Cold Calling'—we only reach out to people who have donated financially prior.
  • Pay is per hour, not performance or commission-based.
  • We have a high level of team spirit and a positive, drama-free workplace.
  • We do not work any major holidays.
  • Scripting is flexible—we want you to infuse your style and personality into your conversations.
  • We have an excellent training program that meets a variety of different learning styles.
  • LOVE WHAT YOU DO. LEAVE WORK KNOWING YOU MADE A REAL DIFFERENCE FOR NEIGHBORS IN NEED.
  • Work for a company that celebrates birthdays, anniversaries, and the good work you do! 
  • THIS IS NOT A REMOTE JOB.

COMPENSATION:
(Our starting pay rate for Full Time is increasing to $18/hr, effective April 1st! If you've started prior to that date, you would be under our existing rate of $16/hr until April 1st.)
  • FULL-TIME = $18-20 Hourly.
  • PART-TIME = $16 Hourly.

BENEFITS OFFERED: 
  • Retirement, Paid-Time Off, Dental, Medical, Vision.

FULL-TIME SCHEDULING & HOURS:
Your choice of Full-Time schedules because what works for your life matters to us:
  • Schedule 1 FULL TIME: 
    • M-F AM​ Mondays 10AM - 6:30PM plus Tuesday- Friday 9AM - 5:30PM.
  • Schedule 2 FULL TIME: 
    • M-F PM​ Mondays 10AM - 6:30PM plus Tuesday- Friday 10:30AM - 7PM.
  • Schedule 3 FULL TIME: 
    • T-Sat AM Tuesday- Friday 9AM - - 5:30PM plus Saturday 9AM - 5:30PM.
  • Schedule 4 FULL TIME: 
    • T-Sat PM: Tuesday - Friday 10:30AM - 7PM plus Saturday 9AM - 5:30PM.
  • Schedule 5 FULL TIME: 
    • T-Fri 9am - 7pm 1(0 hour shifts) 3 DAYS OFF!

PART-TIME SCHEDULING & HOURS:
  • Part-Time schedule FLEXIBLE based on your needs.
  • Most part-time folks work 6-hour shifts 9am -3pm.
  • Perfect for candidates looking to supplement their income after retirement or SSDI.
  • Part-time is 24 - 38 hours.

A GOOD CANDIDATE FOR THIS POSITION HAS:
  • A positive attitude.
  • Good communication skills.
  • Basic computer experience.
  • Passion for helping those in need.
  • Past customer service, sales, or general call center experience (preferred, but not required).
  • A desire for non-seasonal, permanent employment with a growing company.
  • The ability to work well with our coaching staff to help you develop in the job.
  • The ability to work a consistent schedule and to be a reliable team member.

What our Team Members have to say:
“I love working for Gateway! Great management team and co-workers. I get to help raise funds for homeless people, animals, and food banks. It feels great to make a difference.” - Kim
“I have worked for Gateway Communications going on FIVE years. I worked in numerous call centers in the past for about SEVENTEEN years. Gateway Communications is simply the best call center I worked in by far.” - Mark
“Gateway is one of the most ethical companies I’ve encountered in a long time. Gateway cares deeply about their employees and the charitable organizations they raise funds for.” - Dennis

TO APPLY, PLEASE RESPOND TO THIS POSTING WITH YOUR RESUME, AND PLEASE ANSWER THE SCREENING QUESTIONS BELOW TO BE CONSIDERED.

SCREENING QUESTIONS:
1) WHAT MOTIVATES YOU?
2) PLEASE TELL US ABOUT ANY VOLUNTEER WORK, LIFE EXPERIENCE OR WORK HISTORY THAT MAY HELP YOU UNDERSTAND AND HELP YOU RAISE FUNDS FOR THE FOLKS WE HELP?

Our Hiring Manager Lynn will reach out to you to talk more about this position. Thank you for your interest.  Have a beautiful day!