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Entry Level Debt Collection Call Center Jobs in Milwaukee, WI

Easton Motors

Collections Account Manager

Milwaukee, WI · On-site

$21 - $23/hr

Manage multiple delinquent accounts for debt collection efforts. * Provide recommendations on how ... Proficient in high volume call answering and administration * Organized with great attention to ...

Pride Global

Entry level Representative

Hales Corners, WI · On-site

$18 - $20/hr

They will be responsible for initial diagnosis of issues and escalating to more senior representatives when needed. * 1-2 years of experience in call handling * Logging into accounts, escalating ...

The LaSalle Group

Project Coordinator

Franksville, WI · On-site

$60K - $70K/yr

... from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human ...

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All JobsDebt Collection Call Center JobsEntry Level Debt Collection Call Center JobsEntry Level Debt Collection Call Center Jobs in Milwaukee, WI

Entry Level Debt Collection Call Center information

See Milwaukee, WI salary details

$7

$22

$35

How much do entry level debt collection call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level debt collection call center in Milwaukee, WI is $22.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $28.17 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Milwaukee, WI? For Entry Level Debt Collection Call Center jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Entry Level Debt Collection Call Center jobs in Milwaukee, WI look for? The top searched job categories for Entry Level Debt Collection Call Center jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Entry Level Debt Collection Call Center jobs? Cities near Milwaukee, WI with the most Entry Level Debt Collection Call Center job openings:
Entry Level Debt Collection Call Center jobs near you

Collections Account Manager

Easton Motors

Milwaukee, WI • On-site

$21 - $23/hr

Other

Re-posted 17 days ago

Job description

Description
At Easton Motors, we believe in fostering meaningful connections, both internally and with our guests. We understand that each individual's journey is unique, and we approach every interaction with empathy and respect. As a leading "Buy Here Pay Here" dealership, we are committed to providing exceptional service and support to our guests during every step of their purchasing and ownership process. Our values revolve around integrity, compassion, and collaboration.
We are seeking a compassionate and dedicated Collections Account Manager to join our team. This role is crucial in helping our guests navigate financial challenges while ensuring that they feel heard and supported throughout the process. If you have a heart for service and a talent for problem-solving, we would love to meet you.
POSITION TECHNICAL RESPONSIBILITIES
  • Engage with guests in a respectful and empathetic manner to address outstanding balances and resolve account issues.
  • Provide clear and accurate information regarding account details, payment options, and consequences of non-payment.
  • Work collaboratively with clients to develop feasible payment plans that align with their financial situation.
  • Document all interactions meticulously and follow up as necessary to ensure ongoing communication and resolution.
  • Maintain a high level of professionalism and confidentiality at all times.
  • Identify and escalate any complex or sensitive issues to the appropriate department for further support.
  • Answer calls promptly and courteously.
  • Handle guests coming in to make payments and discuss their account and escalate the guest appropriately.
  • Assists with guest disputes accurately and in a timely manner.
  • Posts payments mailed or reported from the guest.
  • Conducts correspondence daily that might include following insurance information, guest disputes, special requests from guests, etc.
  • Generate and distribute reports to team members and guests as needed.
  • Care for miscellaneous issues that arrive and pertain to the legal department.
  • Maintain a clean and safe work environment.
  • Provide training and development for Assistant Account Collections Specialists.
  • Manage multiple delinquent accounts for debt collection efforts.
  • Provide recommendations on how to recover outstanding payments.
  • Negotiate payoff deadlines and payment plans.
  • Handle questions and guest complaints.
  • Investigate and resolve discrepancies in payments or accounts.
  • Other duties as assigned.

Requirements
Education:
  • High school diploma/GED required, additional qualifications or certifications related to collections or finance are a plus.

Required Knowledge and Skills:
  • Excellent verbal and written communication
  • Proficient with Microsoft Office Suite and related software
  • Proficient in high volume call answering and administration
  • Organized with great attention to detail
  • Basic understanding of court and administrative proceedings and documentation preferred
  • Proficient in administrative tasks

Experience:
  • 1-2 years of experience in working with sub-prime customers and the collection of outstanding debt preferred.
  • 2 years of customer service experience required.

Other Requirements:
  • Applicants must be currently authorized to work in the United States on a full-time basis.

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