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Entry Level Debt Collection Call Center Jobs in Independence, MO

Debt Collection Assistance * Assist clients in addressing tax debt issues and developing repayment ... We call it the Aprio Way. This shared mindset creates lasting relationships between team members ...

Business Support Specialist

Kansas City, MO · On-site

$16.85 - $33.75/hr

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an ... Bachelor's degree OR 2+ years of experience in customer service, call center operations, business ...

Business Support Specialist

Kansas City, MO · On-site

$16.85 - $33.75/hr

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an ... Bachelor's degree OR 2+ years of experience in customer service, call center operations, business ...

Business Support Specialist

Kansas City, KS · On-site

$16.85 - $33.75/hr

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an ... Bachelor's degree OR 2+ years of experience in customer service, call center operations, business ...

Business Support Specialist

Kansas City, KS · On-site

$16.85 - $33.75/hr

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an ... Bachelor's degree OR 2+ years of experience in customer service, call center operations, business ...

Business Support Specialist

Kansas City, KS · On-site

$16.85 - $33.75/hr

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an ... Bachelor's degree OR 2+ years of experience in customer service, call center operations, business ...

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an ... Bachelor's degree OR 2+ years of experience in customer service, call center operations, business ...

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Entry Level Debt Collection Call Center information

See Independence, MO salary details

$6

$20

$33

How much do entry level debt collection call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level debt collection call center in Independence, MO is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $26.06 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Independence, MO?

For Entry Level Debt Collection Call Center jobs in Independence, MO, the most frequently searched job titles are:

What cities near Independence, MO are hiring for Entry Level Debt Collection Call Center jobs?

Cities near Independence, MO with the most Entry Level Debt Collection Call Center job openings:

Infographic showing various Entry Level Debt Collection Call Center job openings in Independence, MO as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $43,611 per year, or $21 per hour.

Data Collection Center (DCC) Interviewer 1- JOLTS (Kansas City, Missouri)

Manhattan Strategy Group

Kansas City, MO

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago


Job description

Manhattan Strategy Group (MSG) is seeking a skilled Data Collection Center (DCC) Interviewer to support the Bureau of Labor Statistics (BLS) Job Openings and Labor Turnover Survey (JOLTS). The ideal candidate will have strong call center experience, the ability to leverage call center technologies, and a commitment to improving operational efficiency and respondent engagement.
 
MSG is a leading management consulting firm specializing in program management, training and technical assistance, research and evaluation, marketing and communications, and technology and digital services for federal clients, including the Departments of Labor, Education, and Health and Human Services, Justice, and Homeland Security. We offer a collaborative, growth-oriented environment focused on excellence and impact.
 
We are currently hiring multiple outbound interviewers to support BLS data collection efforts. In this role, you will contact businesses nationwide, enroll in federal payroll surveys, and collect data essential to measuring labor market activity and informing economic policy.
Position Highlights
  • Day shift, Monday–Friday (8:00 AM–4:30 PM CST)
  • No weekends
  • Full-time, 40 hours/week
  • H&W benefits (Health, dental, vision, and 401(k))
  • Paid holidays
  • Promote from within culture
  • On-site location: Kansas City, MO 64108
Duties:
Typical duties shall include but are not limited to the following:
  • Enrolls companies into the JOLTS survey.
  • Processes confidential data records obtained through interviews or other approved means.
  • Performs editing and screening testing in accordance with established DCC standards.
  • Follows procedures related to rolling respondents to alternate collection methods after the initial five-month CATI collection.
  • Performs editing and reasonable testing in accordance with established JOLTS standards.
  • Reviews error messages and corrects data where applicable, and as needed, redirect data for error correction.
  • Answers incoming calls and emails from respondents by providing prompt and courteous service.
  • Performs non-response prompting calls.
  • Performs edit reconciliation of self-reported data.
Minimum Qualifications: 
  • Must be able to successfully complete the Department of Personnel Suitability and Security Clearance Process. 
  • High School diploma or equivalent plus two years of relevant experience.
  • Two years of experience using Microsoft Office suite or equivalent software.
  • Experience using the internet for research. 
Preferred Experience:
  • Call center, strong customer service and sales experience
  • Consistent work history and excellent attendance record
  • Excellent persuasive/negotiation skills
MSG is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor (DOL).
If you are a jobseeker with a disability and require a reasonable accommodation to apply for one of our jobs, please contact HR@ManhattanStrategy.com.
Manhattan Strategy Group (MSG) is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on merit and qualifications, ensuring a fair and competitive selection process.