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Entry Level Debt Collection Call Center Jobs in Edison, NJ

Aston Carter

Collections Specialist

Montville, NJ · On-site

$20 - $30/hr

Understanding of state and federal collection laws, including the Fair Debt Collection Practices ... 10-minute phone call. Job Type & Location This is a Contract to Hire position based out of ...

Prutech Solutions

Collections Representative

Brooklyn, NY · On-site

$18 - $23.25/hr

Monday to Friday ( 8 AM to 5 PM ) In a Call Center environment, the collections representative is responsible for collecting unpaid TAB Notices of Violations. Responsibilities: Collection calls with ...

Nba

Project Employee, GSOC Operator

Secaucus, NJ

$60K - $70K/yr

In Office _____ Position Summary: The NBA Global Security Operations Center (GSOC ... Navigate NBA Intelligence tools and platforms for incident collection, management and notification.

Valley Bank

Customer Service Rep - Mortgage Services

Wayne, NJ · On-site

$15.75 - $21.50/hr

... VNB collection staff and other VNB staff with billing statement and payment posting inquiries ... High School Diploma or GED and a minimum of two years' prior customer service or call center ...

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All JobsDebt Collection Call Center JobsEntry Level Debt Collection Call Center JobsEntry Level Debt Collection Call Center Jobs in Edison, NJ

Entry Level Debt Collection Call Center information

See Edison, NJ salary details

$7

$23

$37

How much do entry level debt collection call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for entry level debt collection call center in Edison, NJ is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $29.62 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Edison, NJ? For Entry Level Debt Collection Call Center jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Entry Level Debt Collection Call Center jobs in Edison, NJ look for? The top searched job categories for Entry Level Debt Collection Call Center jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Entry Level Debt Collection Call Center jobs? Cities near Edison, NJ with the most Entry Level Debt Collection Call Center job openings:
Entry Level Debt Collection Call Center jobs near you

Quality Control Reviewer III

1199SEIU Funds

Manhattan, NY • On-site

Full-time

Medical

Posted 21 days ago

Job description

Responsibilities:

         Conduct audits of Provider Relations call center inquiries via various systems (i.e. Vitech, QNXT, and Call Tracking)

         Communicate with providers, collection agencies, hospitals, doctors, dentists, lawyers, employers, and other professionals regarding health claims and other benefit inquiries; provide backup coverage to Telephone Representatives as needed

         Assist Supervisor in reviewing work of call center staff and redistribute errors; provides departmental training and side-by-side mentoring of staff

         Assist Telephone Representatives with difficult calls and resolve complex problems

         Investigate issues, provider advances and assist providers with claim payments or adjustments

         Work closely with various departments, insurance carriers and other agencies to resolve issues (i.e. Provider Relations, Claims, Finance, Eligibility and Coordination of Benefits)

         Review eligibility and claims systems for errors and call track and/or escalate inquiries for corrections or adjustments

         Review and monitor department call tracking folder, process call tracking inquiries, identify trends and troubleshoot problems

         Access web-based or report applications relevant to provider inquiries (i.e. ABF, iObserver, intranet, on-demand reports, or external provider websites)

         Review and search information using knowledge tool (i.e. BeneFAQs)

         Must meet departmental performance standards

         Perform additional duties and projects as assigned by management

 

Qualifications:

         High School Diploma or GED required, some College or Degree preferred;

         Minimum two (2) years high volume call center experience as a Telephone Representative in a health plan or benefits environment required

         Comprehensive knowledge of eligibility, rules for extended or limited continuation of benefits (coordination of benefits, retiree extensions, enrollment)

         Comprehensive knowledge of health benefits such as: hospital, surgical, x-ray, laboratory, major medical, etc.

         Knowledge of 1199SEIU Fund benefits preferred (National Benefit Fund, Greater New York and Home Care Fund)

         Experience navigating web based applications and Call Tracking Systems (Vitech, QNXT, iObserver and IRIS)

         Excellent communication skills (written and verbal) and interpersonal skills; ability to maintain a pleasant attitude with providers to ensure customer satisfaction

         Able to work well under pressure, multi-task, establish priorities, meet deadlines, and follow up 

         Strong ability to lead, mentor and motivate others, maintain professional manner and presentation

         Good problem solver and excellent analytical skills

         Call Center hours of operation are from 8:00 am until 6:00 pm; shifts are subject to change and/or availability

         Must meet attendance and punctuality standards

Employment Type: Full time

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