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Entry Level Customer Support Jobs in Fishers, IN

Nexera

Entry Level Remote Sales Role

Indianapolis, IN · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Any customer-facing role -- retail, hospitality, food service, tutoring * Student athletes or ...

Brooksource

Entry Level Recruiter

Indianapolis, IN · On-site

$34K - $45K/yr

Brooksource is hiring an Entry Level Recruiter to identify talented candidates, guide them through ... support * Bachelor's degree required Helpful, but not required: Experience in sales, customer ...

Sedgwick

Care Team Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

A comprehensive training program to help you support employees and customers from some of the world ... entrylevel #contactcenterrep Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace. If ...

Sedgwick

Care Team Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

... Entry-level, Care Team Representative Our teams thrive together! We collaborate in person and ... A comprehensive training program to help you support employees and customers from some of the world ...

Sedgwick

Care Team Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

A comprehensive training program to help you support employees and customers from some of the world ... entrylevel #contactcenterrep Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

York Risk Services

Care Team Representative

Indianapolis, IN

$15.25 - $20.75/hr

A comprehensive training program to help you support employees and customers from some of the world ... entrylevel #contactcenterrep Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace. If ...

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Showing results 21-40

All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Fishers, IN

Entry Level Customer Support information

See Fishers, IN salary details

$10

$19

$29

How much do entry level customer support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for entry level customer support in Fishers, IN is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.83 per hour, depending on experience, location, and employer.

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Fishers, IN?

The most popular types of Customer Support jobs in Fishers, IN are:

What are popular job titles related to Entry Level Customer Support jobs in Fishers, IN?

For Entry Level Customer Support jobs in Fishers, IN, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Fishers, IN look for?

The top searched job categories for Entry Level Customer Support jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Entry Level Customer Support jobs?

Cities near Fishers, IN with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Fishers, IN as of August 2026, with employment types broken down into 68% Full Time, 27% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $40,769 per year, or $19.6 per hour.

IT Analyst I - Infrastructure

Neovia Logistics Services

Indianapolis, IN • On-site

Full-time

Posted 22 days ago

Neovia Logistics Services rating

6.3

Company rating: 6.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

JOB SUMMARY
The IT Infrastructure Analyst I is an entry-level role within the IT Infrastructure team, responsible for supporting the deployment, maintenance, and troubleshooting of core infrastructure, whilst delivering first-class customer support. This position is ideal for recent graduates looking to enter the infrastructure space, building hands-on experience with enterprise infrastructure technologies in a collaborative environment.
The role will focus on a mix of customer support and assisting infrastructure engineers with project work and day-to-day operations, contributing to a secure, reliable, and high-performing infrastructure environment. The position will work with user endpoints, virtual machines, NAS and cloud-based storage, cloud platforms, identity and directory services, backup and recovery, and infrastructure monitoring tools while developing technical and professional skills. The role works cross-functionally with the Network Services, Applications, and Operational teams, in LAN/WAN, security, SQL, AI, and development environments.
JOB RESPONSIBILITIES
Infrastructure Support & Operations
  • Support end users, sites, and operations through service desk toolset, ensuring customer service is a priority.
  • Assist in the configuration and maintenance of systems, applications, and tooling
  • Support day-to-day infrastructure operations, including monitoring performance, preventive maintenance, and responding to issues.
  • Help troubleshoot basic VM, storage, cloud, identity, security, and performance problems under guidance from senior engineers.
  • Assist with access and configuration changes following established procedures.

Project Support
  • Support infrastructure deployment activities for site implementations and upgrades, including Unifi Access/Protect, on-premise servers/storage, endpoint deployment, and general go-live activities.
  • Assist with gathering requirements and documenting infrastructure configurations.
  • Participate in implementation activities including build, testing, and validation of infrastructure solutions.
  • Help create and maintain documentation for infrastructure builds and changes.

Monitoring & Maintenance
  • Monitor and help to maintain infrastructure systems using standard tools (e.g., Zabbix, CATO, Crowdstrike, O365) and escalate issues as needed.
  • Assist with maintaining infrastructure documentation, diagrams, and inventory/asset records.
  • Help ensure systems align with company standards for security and performance.

Collaboration & Learning
  • Work closely with infrastructure engineers, IT teams, and external vendors to support project delivery.
  • Engage in cross-functional activities with key teams (Network Services, Applications, Operational Technology)
  • Participate in team meetings and contribute to problem-solving discussions.
  • Continuously develop technical knowledge through training, certifications, and hands-on experience.
  • Learn through exposure: support tickets, meetings, documentation, articles, senior team members, AI.
  • Have an appetite to push the boundaries with AI tools such as Claude, CoPilot, and Cursor

QUALIFICATIONS
Experience:
  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent academic experience).
  • Foundational understanding of infrastructure concepts such as:
    • Windows and Linux server operating systems
    • Virtualization fundamentals (e.g., VMware, Hyper-V)
    • Basic cloud and storage concepts
    • OSI model fundamentals
    • Security fundamentals including conceptual understanding of firewalls, EDR, vulnerabilities.
  • MS Office Suite

Preferred
  • Internship, lab experience, or academic projects related to systems or infrastructure.
  • Entry-level certifications such as CompTIA Server+, Microsoft Azure Fundamentals, or AWS Cloud Practitioner (or in progress).
  • Exposure to infrastructure tools or technologies (e.g., Azure, Active Directory, PowerShell, or similar platforms).
  • Familiarity with basic security concepts and best practices.

PHYSICAL REQUIREMENTS
  • Work is primarily sedentary. Sits comfortably to do the work; however, there may be some walking, standing, bending, or lifting item weighing up to 15 pounds.

ADDITIONAL INFO
  • Work predominately from home with "in-office collaboration" periods at assigned location.
  • Occasional lifting of light equipment (up to 30 lbs).
  • May require limited travel to sites in country and region.
  • Occasional off-hours work may be required to support deployments, projects and maintenance.
  • On-call rotation to support business operations.

Req ID: 21994
Zip Code: 46204
Facility: US-IN-Indianapolis (110)

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