Entry Level Customer Support Jobs in Bend, OR (NOW HIRING)

We are looking for a Warehouse Associate/Branch Driver to join our Platt team in Redmond, OR. In accordance with Oregon law, please remove dates of attendance or graduation from your resume prior to submitting your application. Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Warehouse Associate/Truck Driver I is responsible for efficiently and accurately filling customer orders, receiving, stocking, staging, and shipping material in a manner that meets company standards for safety, security, accuracy, and productivity. Responsible for all warehouse transactions, as well as the upkeep and maintenance of the branch warehouse environment and equipment. This role also has an essential driving component and may be assigned to operate a delivery vehicle for up to 50% of its time delivering products to/from customers, company branch/warehouse locations, and company suppliers in a delivery van or box truck (No CDL required). Responsible for ensuring that deliveries are prepared to meet customer requirements in the most efficient manner and materials are correct and free of damage.

What You'll Do:

• Contribute to a culture and environment focused daily on employee safety and a safe work environment
• Follow established Standard Operating Procedures, Environmental Health and Safety Rules, and immediately address safety concerns
• Receive material coming into the building by vendors, customers, or other warehouses and verify the quantity and description of materials received by checking merchandise against the packing list
• Keep incoming orders stocked on shelves orderly and in designated area and report freight damage claims
• Prepare branch orders from the warehouse and ensure that the correct number and type of product is being shipped
• Process paperwork regarding shipments including but not limited to verifying that the merchandise to be shipped is correct, applying the correct postage tape and label, following customer shipping instructions, and insuring the shipment when necessary
• Operate machinery including forklift, reach truck, and wire cutting machine when required
• Load common carrier and company vehicles
• Inspect and perform minor maintenance on equipment
• Perform inventory counts and reconcile any discrepancies
• Operate delivery vehicles to make deliveries to and from customers, company branch/warehouse locations, and company suppliers
• Inspect company vehicle for visual and operating defects; responsible for completing a daily inspection report
• Keep company vehicle clean, serviced, and maintained; alert supervisor of repair and/or service needed
• Must follow Department of Transportation (DOT), local and state driving laws and regulations
• Load or unload vehicle and ensure all material for each order is correct (quantity and type of material) and that material is free of damage before departure
• May assist in preparing orders for delivery
• Ensure all appropriate documentation is thoroughly completed at the time of delivery, including delivery receipt is signed by the customer, packing list and branch/warehouse manifest
• Pick up material returns from customers; responsible for inspecting the condition of the material and verify quantities and catalog numbers
• Pick up material from company suppliers
• Participate in the training of entry level Truck Drivers and provide mentorship and coaching
• May be required to perform other job functions within a branch when required including but not limited to counter sales and customer support
• Perform other duties as assigned

Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You'll Need:

• No experience required
• Prior warehouse experience a plus
• Certification to operate forklift, hand truck, pallet jack, and other warehouse equipment preferred
• Must have a valid driver's license
• Must be at least 21 years of age
• Must pass a pre-employment and annual review of the Motor Vehicle Record
• Must obtain verification of non-expired medical certificate as required by law within 30 days of hire
• Must not have had a suspended driver's license for a traffic accident/violation within the past 3 years
• Must not have any at fault accidents in the past 3 years
• High School or GED - Preferred

Knowledge, Skills & Abilities:

• General knowledge of electrical products a plus
• Basic computer knowledge
• Ability to effectively communicate with co-workers and customers
• Ability to handle basic issues and problems
• Ability to perform basic mathematical calculations to accurately complete job tasks
• Ability to organize and prioritize job tasks and requirements
• Excellent organizational and time management skills
• Ability to meet deadlines
• Ability to handle loads with a combine weight not to exceed 26,000 GVW
• Strong knowledge of safety regulations and be familiar with traffic and driver laws
• Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws
• Ability to work overtime as needed

Physical Demands:

• Sit: Must be able to remain in a stationary position - Occasionally – up to 20%
• Walk: Must be able to move about inside/outside office or work location - Constantly – at least 51%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Constantly – at least 51%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Constantly – at least 51%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force Demands:

• Up to 10 pounds - Constantly – at least 51%
• Up to 25 pounds - Constantly – at least 51%
• Up to 50 pounds - Constantly – at least 51%

Working Environment:

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Constantly – at least 51%
• Exposed to electrical hazards; risk of electrical shock - Constantly – at least 51%
• Handles or works with potentially dangerous equipment - Constantly – at least 51%
• Travels to offsite locations - Frequently – 21% to 50%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional