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Entry Level Customer Support Jobs in Mississippi

Howard Industries, Inc

Quote Specialist

Ellisville, MS · On-site

Customer Support • Customer Quotes • Order Entry • Order Revisions • Daily correspondence ... Paid Vacations Salary Dependent upon experience Career Level Required Entry Level Experience ...

Fastenal Company

Customer Site Warehouse Support

Batesville, MS · On-site

$13.50 - $16/hr

Customer Site Warehouse Support 190 Corporate Dr, Batesville, MS 38606 MS023 Single Customer Store ... This is an entry-level position based out of our branch located at 190 Corporate Dr, Batesville, MS ...

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All JobsCustomer Support JobsEntry Level Customer Support JobsEntry Level Customer Support Jobs in Mississippi

Entry Level Customer Support information

What is an entry level customer support job?

Entry level customer support jobs are positions designed for individuals new to the field, where they assist customers by answering questions, resolving issues, and providing information about products or services. These roles often involve communication through phone, email, or chat, and require strong interpersonal and problem-solving skills. No prior experience is usually necessary, as training is provided on company policies and procedures. These positions are a good starting point for a career in customer service or related fields.

What are the key skills and qualifications needed to thrive as an entry level customer support representative?

To thrive as an Entry Level Customer Support representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and ticketing systems such as Zendesk or Salesforce is often required. Patience, active listening, and a positive attitude help you stand out when handling customer inquiries and resolving issues. These skills are essential for ensuring customer satisfaction, building loyalty, and maintaining a positive brand reputation.

What are some common challenges faced by entry level customer support representatives, and how can they effectively handle them?

Entry level customer support representatives often encounter challenges such as managing high call volumes, handling difficult or upset customers, and quickly learning a company’s products or services. To handle these situations effectively, it’s important to stay patient, listen actively, and follow established protocols for conflict resolution. Many companies provide comprehensive training and ongoing support, so taking advantage of these resources and seeking feedback from more experienced team members can help new representatives build confidence and improve their skills.

What is the difference between Entry Level Customer Support vs Customer Service Representative?

AspectEntry Level Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email supportCall centers, retail, online support
Employer & Industry UsageTech, retail, service industriesRetail, telecom, hospitality
Common Search & ComparisonYesYes

Both roles involve assisting customers and require strong communication skills. Entry Level Customer Support often emphasizes technical troubleshooting and online support, while Customer Service Representatives may work in retail or call centers handling inquiries and transactions. The roles are similar in credentials and work environment, making them frequently compared by job seekers.

What are the most commonly searched types of Customer Support jobs in Mississippi?

The most popular types of Customer Support jobs in Mississippi are:

What are popular job titles related to Entry Level Customer Support jobs in Mississippi?

For Entry Level Customer Support jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Entry Level Customer Support jobs in Mississippi look for?

The top searched job categories for Entry Level Customer Support jobs in Mississippi are:

What cities in Mississippi are hiring for Entry Level Customer Support jobs?

Cities in Mississippi with the most Entry Level Customer Support job openings:

Entry Level Customer Support jobs near you
Infographic showing various Entry Level Customer Support job openings in Mississippi as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Virtual Entry-Level Customer Service Representative | REMOTE | Weekly Pay

Globe Life American Income Division

Hattiesburg, MS • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Life

Posted 3 days ago

New

Job description

Virtual Entry-Level Customer Service Representative / 100% Remote / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry Level | No Prior Insurance Experience Required
Training: Comprehensive Training & Mentorship ProvidedStart Your Career From Home - Training Provided
Ready to start a new career without giving up the flexibility of working from home?
AO is seeking friendly, motivated, and service-focused individuals to join our growing virtual team as Entry-Level Customer Service Representatives.
You'll connect with individuals and families through scheduled Zoom and phone appointments, answer questions, explain available benefit options, assist with enrollment, and provide ongoing client support.
No prior insurance experience is required. We provide the training, mentorship, licensing guidance, and professional development needed to help motivated individuals build a successful long-term career.Why You'll Love This Opportunity
• 100% Remote - Work From Home
• Entry Level - No Experience Required
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Schedule
• Full Training & One-on-One Mentorship
• Leadership & Career Advancement OpportunitiesWhat You'll Do
As a Virtual Customer Service Representative, you'll focus on helping clients while creating a professional and positive experience from the initial conversation through ongoing support.Key Responsibilities
  • Connect with clients through scheduled Zoom and phone appointments
  • Listen to client needs and answer questions professionally
  • Explain available life, accident, and supplemental health benefit options
  • Provide clear information to help clients make informed decisions
  • Assist clients through applications and enrollment
  • Provide ongoing customer service and policy support
  • Assist with policy reviews and beneficiary updates
  • Maintain accurate client records and follow-up communication
  • Build long-term client relationships through trust and exceptional service
  • Participate in weekly training, coaching, and professional development
What We Offer
🏠 100% Remote Work
Work from home and eliminate the daily commute. Client appointments, training, coaching, and team meetings are conducted virtually.
⏰ Flexible Schedule
Build a schedule that supports your lifestyle and personal priorities while maintaining the consistency necessary to achieve your professional goals.
📞 Qualified Leads Provided
Focus your time on helping individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Performance Bonuses
Compensation opportunities may include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation as you advance

This is a performance-based opportunity rather than a guaranteed hourly wage or salary. Individual earnings vary based on production and results.Training & Mentorship From Day One
You don't need previous insurance experience to get started.
Training and professional development include:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • One-on-one mentorship
  • Weekly virtual training calls
  • Professional development workshops
  • Leadership training and coaching

You'll learn directly from experienced professionals while developing valuable communication, customer service, relationship-building, and leadership skills.Performance Rewards & Incentives
Outstanding performers may qualify for additional company recognition and incentives, including:
  • 🌴 Incentive Trips - Destinations such as Cabo, Tulum, Las Vegas, and Cancun
  • 🚙 Vehicle Incentives - Including opportunities to earn Jeep Wrangler incentives
  • 💻 Technology Rewards - Including MacBook Pro incentives
  • 🏡 Travel & Airbnb Getaways
  • 🏆 Performance Recognition Programs
  • Leadership Conferences & Company Events

Incentives are performance-based and subject to qualification requirements and current program availability.Career & Leadership Advancement
This opportunity can be more than an entry-level position.
Representatives who demonstrate strong performance, consistency, professionalism, and leadership potential may have opportunities to advance into:
  • Training and onboarding
  • Mentorship
  • Team leadership
  • Management development
  • Advanced leadership positions

Advancement is based on performance and development-not simply tenure.Who We're Looking For
You may be a great fit if you're:
  • Friendly and comfortable communicating with people
  • An active listener with strong interpersonal skills
  • Positive, professional, and dependable
  • Motivated to learn new skills
  • Organized with good time-management abilities
  • Comfortable solving problems and adapting to new situations
  • Able to work independently while collaborating with a virtual team
  • Self-motivated with a strong work ethic
  • Coachable and receptive to feedback
  • Interested in long-term professional growth

Experience in customer service, retail, hospitality, healthcare, education, administrative support, call centers, banking, military service, or sales can be helpful-but is not required.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable using Zoom and online technology
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Virtual Interview Process
All interviews are conducted virtually through Zoom for a convenient and accessible hiring experience.
Qualified applicants will have an opportunity to learn more about the position, performance-based compensation structure, licensing requirements, training program, and advancement opportunities before moving forward.Ready to Start Your Remote Career?
If you're looking for an entry-level work-from-home career where you can help people, develop professional skills, receive ongoing mentorship, and create opportunities for long-term financial and career growth, we'd love to hear from you.
Submit your contact information and updated resume to be considered.Start From Home. Learn From Leaders. Help Families. Build Your Future. 🚀

Apply