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Entry Level Customer Success Jobs in Scranton, PA

Jackson Hewitt COO

Entry-Level Tax Preparer

Pittston, PA · On-site

$16.49 - $17/hr

Passion for providing extraordinary customer service * Excellent communication and interpersonal ... We offer on-the-job mentorships too, and we're always championing your professional success and ...

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All JobsCustomer Success JobsEntry Level Customer Success JobsEntry Level Customer Success Jobs in Scranton, PA

Entry Level Customer Success information

See Scranton, PA salary details

$32.2K

$82.2K

$138.6K

How much do entry level customer success jobs pay per year?

As of Sep 4, 2026, the average yearly pay for entry level customer success in Scranton, PA is $82,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $98,000.00 per year, depending on experience, location, and employer.

What is an entry level customer success?

An Entry Level Customer Success job focuses on helping customers get the most value from a company's products or services. Responsibilities typically include assisting customers with onboarding, answering product-related questions, and ensuring customer satisfaction. The role often involves collaborating with different teams, such as sales and support, to address customer needs. Strong communication and problem-solving skills are essential for success. This position serves as a foundation for growth into more advanced customer success roles.

What are the key skills and qualifications needed to thrive in entry level customer success, and why are they important?

To thrive as an Entry Level Customer Success professional, you generally need strong communication skills, a customer-focused mindset, basic problem-solving abilities, and a bachelor's degree or equivalent experience. Familiarity with CRM software like Salesforce or Zendesk, and proficiency in using email and chat support systems, are often required. Outstanding interpersonal skills, active listening, and a proactive attitude help individuals stand out in this position. These abilities are vital for building positive customer relationships, resolving issues efficiently, and contributing to customer retention and satisfaction.

What are some typical challenges faced by entry level customer success professionals, and how can I prepare for them?

Entry level customer success professionals often face the challenge of quickly learning a company’s products or services while managing a high volume of customer inquiries. It’s common to encounter difficult customers or unique problems that require patience and creative troubleshooting. To prepare, familiarize yourself with the company's resources, actively seek feedback from your team, and don't hesitate to ask questions when unsure. Most organizations provide training and mentorship to support your growth, so embracing a willingness to learn and adapt will help you succeed in the role.

How to start a career in entry level customer success?

To start a career in entry-level customer success, candidates should develop strong communication and problem-solving skills, gain familiarity with customer relationship management (CRM) tools, and demonstrate a customer-focused attitude. Relevant experience can be gained through internships, entry-level support roles, or certifications in customer service or related fields. A bachelor's degree is often preferred but not always required.

What are the most commonly searched types of Customer Success jobs in Scranton, PA?

The most popular types of Customer Success jobs in Scranton, PA are:

What job categories do people searching Entry Level Customer Success jobs in Scranton, PA look for?

The top searched job categories for Entry Level Customer Success jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Entry Level Customer Success jobs?

Cities near Scranton, PA with the most Entry Level Customer Success job openings:

Entry Level Customer Success jobs near you
Infographic showing various Entry Level Customer Success job openings in Scranton, PA as of June 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $82,224 per year, or $39.5 per hour.

Remote Entry Level Position - Full Training Provided

American Income Life Insurance Company

Pittston, PA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 18 days ago

Job description

Exciting Opportunity: Entry-Level Sales Manager - Work Remotely with Flexibility
Are you eager to kickstart your career in customer service and sales? We're looking for enthusiastic individuals with no prior experience to join our team.
Enjoy the benefits of a flexible work-from-home schedule, mentorship programs at no cost, and the potential to build long-term income while developing valuable professional skills.
Why Join Us?Remote Work Advantage
Embrace the convenience of working from your preferred location with a schedule that suits your lifestyle.No-Cost Leads
Eliminate the worry of lead generation expenses. We provide high-quality leads so you can focus on building relationships and helping clients.Guidance from Day One
Benefit from mentorship programs without any additional expense, helping accelerate your professional growth from the start.Residual Income Potential
Explore the opportunity to earn residual income by building and maintaining long-term relationships with clients.
Your RoleLearning and Growing
Gain valuable knowledge and develop new skills while working alongside experienced professionals.Adapting to Technology
Learn and utilize technology tools that streamline your work and improve efficiency.Building Connections
Develop strong relationships with clients and team members while contributing to a positive and supportive work environment.Contributing to Success
Take an active role in sales initiatives and implement strategies that contribute to organizational growth and success.
QualificationsEnthusiasm Over Experience
No prior experience is required. We value a positive attitude, a willingness to learn, and a strong work ethic.Self-Motivation
Thrive in a remote work environment by taking initiative and ownership of your responsibilities.Open-Mindedness
Embrace new ideas and approaches that help improve team performance and personal growth.Technology Comfort
Feel comfortable using technology tools that support virtual collaboration and productivity.
Start Your Career Journey
If you're ready to embark on a fulfilling career path, apply today. We believe in providing a supportive environment that encourages growth, learning, and long-term success.
Discover new possibilities - apply today!

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